Bewertung
3,3
Durchschnittlich · von 5 Sternen
Fitness- und Ernährungsberatungvitalproteins.co.uk
vitalproteins.co.uk Erfahrungen
3,3von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
6
0 in den letzten 12 Monaten
Fitness- und Ernährungsberatung
20%
Anteil 5-Sterne-Bewertungen
Bewertungen (6)
0 in 12 MonatenIhre Stimme
Erfahrung zu vitalproteins.co.uk schreiben
Alison Potter
Verifizierte Bewertung
Appalling customer service
Appalling customer service. Tried to set up a subscription as I regularly consume Vital Protein collagen. I used to buy it from Amazon, but my last shipment was tampered with so I decided to order and set up a subscription directly with Vital Proteins. My order (#14000015740) didn’t arrive when it was supposed to. I got in touch with customer services who said they couldn’t deliver it as I have a house name not a number. Wtf?! First of all loads of people have house names not numbers. Secondly why not tell me this so we can resolve it. If I didn’t get in contact would they have let me know..probably not. Rude Diana in customer services washed her hands of it and basically told me she can’t help and to go elsewhere. So I have no subscription and have to find a new brand of collagen. What awful customer service.
0
Rebecca Pritchett
Verifizierte Bewertung
Bad customer service!
Vital proteins is a good product and I had a subscription delivered each month. However, for two months they did not send me my order and I had trouble contacting the company. Eventually they replied to say they had not sent me my order as they were out of stock! No notification or apologies so I cancelled my subscription with them. A month later they then took money from my account and sent me an order and when I contacted them to demand my money back because I had cancelled my subscription they said that they would put through a request to cancel my order but that this was not guaranteed. Mind boggling and unacceptable. Surely once you cancel your subscription it is cancelled! Now I have to go to the trouble of returning the product and making sure my subscription is properly cancelled. Shockingly bad customer service.
0
Alex
Verifizierte Bewertung
Ruined a great thing
This WAS a great site. For almost two years I’ve been ordering products from it and receiving them in a very timely manner. However now for some bizarre reason they’ve moved some of their products to a site called “Every Health” to which they re-direct you, again, only for certain products. Utterly bizarre in my opinion because now when I want to do a big VP order I have to order half of it from Vital Proteins and… the other half from another site called Every Health. Two orders instead of one, more time to invest, two (very) different delivery dates…. Was already annoyed about having to place a double order but have just received my estimated delivery date from Every Health and it’s 1-3 weeks(!!) longer than it would have been from Vital Proteinss… The beauty of buying from VP was that I could realize I was out of a product, order it and have it arrive within a couple of days. This new process is bloody insane. Would not have ordered if I’d known the delivery times and that it was coming all the way from America. Look, it’s not the end of the world and I’ll survive but it’s inconvenient, there was very poor transparency in what the new site would mean for delivery times for UK customers, it’s more to manage/do and for customers who are time-strapped buying your expensive, non-essential items, I figure it’s better to make it as frictionless as possible. It’s my first time ordering from both but with the faff and crazy long delivery time provided by Every Health, there is absolutely no way I will continue to purchase this overpriced coffee creamer. All in all an annoying way to discover that I can no longer conveniently buy one of my favourite products and has reflected poorly on what was previously a very good company and experience.
0
Sandra Nill
Verifizierte Bewertung
Vorsicht Zollgebühren - deren Erstattung man dann beantragen muss
Leider muss ich schon zum 2. Mal über 10 € Zoll bezahlen. Gebühren werden erstattet, aber trotzdem ist der Gang zur Post und das Erstattungsverfahren mühsam! Die Produkte sind gut.
0
Ashley Johnson
Verifizierte Bewertung
thoroughly recommend Collagen Peptides
I ordered Vital Proteins Collagen Peptides recently and was pleasantly surprised by the quality of the collagen, considering the price compared to products like collagen gold. Seen a difference in skin, hair and am starting to feel less joint pain also.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
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Ist vitalproteins.co.uk seriös?
Für vitalproteins.co.uk liegen bisher 6 öffentliche Bewertungen vor (3,3 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: GB. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu vitalproteins.co.uk gibt es?
Die bestbewerteten Anbieter in der Branche Fitness- und Ernährungsberatung sind JD Sports (3,8 von 5), Prozis (4,7 von 5), Myprotein (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von vitalproteins.co.uk beansprucht?
Nein. Das Profil von vitalproteins.co.uk ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann vitalproteins.co.uk hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet vitalproteins.co.uk auf Bewertungen?
vitalproteins.co.uk: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann vitalproteins.co.uk negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.