Bewertung
3,0
Durchschnittlich · von 5 Sternen
Vivaspin Erfahrungen
3,0von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
7
7 in den letzten 12 Monaten
Spielkasino
43%
Anteil 5-Sterne-Bewertungen
Bewertungen (7)
7 in 12 MonatenIhre Stimme
Erfahrung zu Vivaspin schreiben
Rayalay
Verifizierte Bewertung
Avoid this Casino at all costs.
I initially had high expectations, but my experience with VivaSpin has been extremely frustrating. Before claiming a VIP bonus, I contacted their VIP representative to clarify the bonus terms. I received written information that later contradicted the explanations given by customer support after I completed the wagering requirements. Since then, I have received different explanations from different agents, several of my live chats have been closed without my questions being answered, and I have struggled to obtain basic information such as the company’s licence details. At the time of writing this review, I still have not received my withdrawal, despite it being submitted for processing. I have received no meaningful update regarding the delay. I have also submitted a formal complaint, but I am still waiting for a proper response. I have documented the entire process with emails and chat transcripts. I sincerely hope VivaSpin resolves this matter, but based on my experience so far, I cannot recommend this casino. Update: Customer support continues to ignore direct questions and only provides generic copy-and-paste replies. I repeatedly asked for the company’s licence number and licensing authority, but they refused to provide the information directly and kept referring me back to the website, where I could not find it. My withdrawal is still being processed and has not been completed, and the VIP representative who previously responded within hours has now stopped replying to my emails entirely. This has made an already frustrating experience even worse. Update: My withdrawal has now been pending for almost 48 hours, even though VivaSpin’s own FAQ states that manual reviews may take up to 24 hours. Customer support only sends copy-and-paste replies, refuses to answer direct questions, and would not provide the company’s licence details when asked. The VIP representative who previously replied within hours has now stopped responding to my emails entirely. Very disappointing customer service. Update: My withdrawal was kept pending for almost 48 hours while support repeatedly assured me there was no issue with it. Only after that was it cancelled, returned to my casino balance, and I was suddenly asked to complete KYC verification. If verification was required, why wasn’t I informed from the beginning instead of being told everything was fine? I also repeatedly asked support for the licence number or simply a direct link to the licensing information they claimed was available on their website. Despite multiple requests, they refused to provide either. I was only sent the homepage and told to “navigate” the site myself, even after explaining that I could not find the licence information. This level of transparency and customer support is extremely disappointing. Update: I still have not received the money I won. Despite all the documentation I have provided, there has been no fair resolution to this dispute. Tobias Weber, who initially replied within hours, has now completely stopped responding to my emails, leaving me without any meaningful communication regarding my complaint. After everything that has happened, I have lost all confidence in VivaSpin. The combination of contradictory information, poor communication, delayed withdrawals, repeated requests for information that were never properly answered, and the complete lack of follow-up has been extremely disappointing. If this matter is not resolved through VivaSpin’s internal complaints process, I will escalate it to the relevant licensing authority and dispute resolution body. Update: Still hasn't heard from any of those scammers. They probably wanted me to loose and spend money, but when I won there was no help to find get the money out. Stay far away from this site. No help deleting my account either.
0
Mikus Freimanis
Verifizierte Bewertung
Won the max win
Won the max win , now 3rd day and still no withdrawal from big win , very sad and super slow response.
0
Nodirkhon Tursunkhodjaev
Verifizierte Bewertung
Great bonus
Great bonus, great slots, fast Kyc completion and super fast withdrawal.
0
Liliane Eklund
Verifizierte Bewertung
Impressed ny the quick verification and…
Impressed by the quick verification and payout of winnings.
0
Omar B.
Verifizierte Bewertung
PREDATORY SCAMMERS – They Lie, Stall, Steal Your Data & Ignore GDPR. RUN.
1/5 – Absolute scum. Avoid this casino at all costs. They are dangerous. I made the mistake of signing up with Vivaspin. They promised free spins as a sign-up bonus. Never received a single one. When I asked support, they lied, ghosted me, and gave me the runaround for days. When I finally said “enough” and asked to permanently delete my account and purge all my data on 27 April 2026, they refused. Instead they started forcing 24-hour “cool-off” periods on me against my will. Every time the period ends, they just restart it like some sick game. This is not a casino, this is a trap. I then sent them a formal GDPR Article 17 erasure request. They completely ignored it. They kept sending me their privacy policy link while refusing to delete my personal data. This is a direct violation of European data protection law. These people are operating under a weak Tobique offshore license with zero real oversight. They make false promises, then when you want to leave they trap you with bureaucratic bullshit and violate your legal rights. I have now posted this review and I am escalating to my national Data Protection Authority, the Tobique Gaming Commission, and my bank. I will not stop until they are held accountable. If you are reading this: RUN. Do not deposit. Do not give them your data. Do not believe a single word they say. They are liars, data thieves, and professional scammers who prey on players. Vivaspin is a disgrace. Stay far, far away.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 100 % der negativen Bewertungen.
CR
Alternativen zu Vivaspin
Spielkasino-Ranking →Häufige Fragen zu Vivaspin
Ist Vivaspin seriös?
Für Vivaspin liegen bisher 7 öffentliche Bewertungen vor (3,0 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: CR, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Vivaspin gibt es?
Die bestbewerteten Anbieter in der Branche Spielkasino sind Mystake (4,0 von 5), LottoGo.com (4,3 von 5), Betway (1,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Vivaspin beansprucht?
Nein. Das Profil von Vivaspin ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Vivaspin hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Vivaspin auf Bewertungen?
Vivaspin: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Vivaspin negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.