Bewertung
4,1
Gut · von 5 Sternen
Viva transfers Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
271
11 in den letzten 12 Monaten
Unternehmen
61%
Anteil 5-Sterne-Bewertungen
Bewertungen (271)
11 in 12 MonatenIhre Stimme
Erfahrung zu Viva transfers schreiben
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Verifizierte Bewertung
Choose a different transfer company if you want to to avoid stress on holiday!
We chose to opt for a private taxi transfer rather than a tour operator bus for ease, convenience and stress free travel…. just DON’T use VIVA TRANSFERS. Sent a sedan car instead for return journey to airport (yet picked us up in a Mercedes Vito). Couldn’t fit out 3 cases in along with 4 passengers - all this information is given when making the booking so they are aware of size of vehicle required. Totally refused to help or accept liability when we called to ask for a new vehicle to be sent or pay for a taxi to transport half our family and luggage. Lady on phone was adamant she wasn’t going to help us. Ended up having no choice and having to give up. This resulted in us paying for another vehicle ourselves and a very stressful journey to the airport - not how you hope to end a holiday. We’ve since been made aware this is a regular issue with Viva Transfers so please avoid.
0
Russ Johnson
Verifizierte Bewertung
Rubbish
I only clicked one star because I had to otherwise it would be none , absolutely terrible company, failed to pick us up on our last day early hours because the villa they dropped us to ( so they knew where it was ) wasn't on there GPS , we contacted them. ,they would only talk by what's app and not pick up the phone , they said they would have to charge us again for a pick up ( even though we had already paid ) because the driver was on another job and they would have to send another one , had to end up getting a taxi at another 55 euros to the airport , have sent emails and such to no avail , avoid this company if I were you
0
george hardwick
Verifizierte Bewertung
Excellent service from Viva transfers…
Excellent service from Viva transfers on our recent trip to Tenerife. The drivers were on time, friendly and very helpful. Many thanks.
0
Jeff Taylor
Verifizierte Bewertung
Excellent Service
I have used these guys for the last 2 years for airport transfers in Lanzarote, Tenerife and Gran Canaria. Always found them to be an excellent service.On time, good vehicles, pleasant drivers. Had a situation where I had to cancel due to sickness and they refunded my trip cost with 24 hours. Excellent service. Will continue to use them and I recommend them. Jeff Taylor
0
Lorna Murray
Verifizierte Bewertung
Avoid if traveling with young kids
We traveled with a 2-year-old and a 5-month-old and specifically booked and paid for two car seats for a return journeyman. On the way to the hotel, we were given a booster seat and a toddler car seat. The driver then tried to convince me that my toddler could use the booster—even though it clearly stated a minimum of 15kg and my child is only 11kg—and suggested putting my 5-month-old, who can barely support her head, into the toddler seat. The toddler seat was also missing all the padding around the head. I contacted Viva Transfers immediately. They apologized and assured me the correct car seats would be provided for our return journey. They were not. On the return trip, we were given an extremely old infant seat (looked like it was from the 1980s) for our 5-month-old and, once again, a booster seat for our toddler. Neither were safe or appropriate. Both carseats had to be expired given their age so therefore even when provided are completely unsafe and inadequate.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Häufige Fragen zu Viva transfers
Ist Viva transfers seriös?
Viva transfers erreicht aktuell 4,1 von 5 Sternen aus 271 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (C/ Sant Miquel, 6, 2-2, 08389 Palafolls (Barcelona), ES) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Viva transfers?
Kundinnen und Kunden bewerten Viva transfers im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 271 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Wo hat Viva transfers seinen Sitz?
Viva transfers hat seinen Sitz in C/ Sant Miquel, 6, 2-2, 08389 Palafolls (Barcelona), ES. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von Viva transfers beansprucht?
Nein. Das Profil von Viva transfers ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Viva transfers hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Viva transfers auf Bewertungen?
Viva transfers: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Viva transfers negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.