Bewertung
3,4
Durchschnittlich · von 5 Sternen
E-Zigaretten-Fachhandelvuse.ie
Vuse Erfahrungen
3,4von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
5
2 in den letzten 12 Monaten
E-Zigaretten-Fachhandel
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (5)
2 in 12 MonatenIhre Stimme
Erfahrung zu Vuse schreiben
Chris Bowman
Verifizierte Bewertung
Not worth spending the money when the…
Not worth spending the money when the pods crap out halfway.
0
Olivia Müller
Verifizierte Bewertung
Reine Abzocke mit Pods
Überteuerte Pods mit Mini-Lebensdauer, absichtlich nicht nachfüllbar – das Vorteils-Abo ist reine Abzocke.
0
Claire Mckay
Verifizierte Bewertung
Untrustworthy Company - Witholding £80 Card Payment For A Cancelled Order
Email sent to Vuse today regarding a cancelled subscription order and complete lack of customer care and communication: Dear Vuse UK, I hope this email finds you well. After placing an order on 30th April 2025, I received an email informing me that my order had been cancelled. No explanation was given for this cancellation. I called Vuse customer services and confirmed with the agent that there were no issues with the method I had used to place an order, my bank card details or the bank I use. I was informed that it was an error on the website and assured that no money would be debited from my account. I was also promised that I would receive an email confirming this on the same day, but unfortunately, I have not received any such email. As of yesterday, the payment was still pending on my account. I contacted my bank, and they informed me that Vuse can provide a transaction cancellation authorisation code, which they would then use to cancel the pending transaction. I called Vuse customer services again to request the cancellation authorisation code, only to be told by the agent that they had never been asked for this before and they would need to contact your finance department. I specifically requested that this information be supplied to me during the call, but I was informed that customer service agents are 'not allowed to keep customers on hold for more than 3 minutes'. I advised that I was more than happy to wait on the line to ensure I had a resolution to the issue and negate the need for me to have to contact Vuse again. I was told again that this was not possible and that someone would 'email me as soon as possible'. I specifically requested that the information I require be emailed to me by 5pm yesterday, allowing 2 hours for the agent to contact the relevant department by phone and send me a simple email. Yet again, no email was received. Why is the transaction still pending on my account today and why haven't I received any contact from Vuse? Additionally, why is my account now locked? I would appreciate it if you could escalate this to the department manager to address these concerns and provide the necessary transaction cancellation authorisation code today (Saturday 03/05/25). I would also appreciate a full explanation as to why there are repeated issues with placing orders online with Vuse and why the information I have requested has not been provided to me in a more timely manner. Thank you for your attention to this matter.
0
Nic Croshaw
Verifizierte Bewertung
1 star is too many
1 star is too many. Product failed to work. Customer services awful. 7 + days to replace product ? Would it be satisfactory to pay for product 7 days after I've received it ? Won't be using their products moving forward and will advise all to do the same.
0
Gerhard Schmitz
Verifizierte Bewertung
Not ready for business
Not ready for business. Waiting now 9 day for the delivery within Ireland. Support is not responding to email. Nobody reachable on the phone. Order 1746 Reached the support: Obviously they were not able to send items since October 17 and did not realised. Update Nov 16: Still waiting for a refund. Now they have technical problems to issue the refund
0
Die Akte
IE
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Ist Vuse seriös?
Für Vuse liegen bisher 5 öffentliche Bewertungen vor (3,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: IE. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Vuse gibt es?
Die bestbewerteten Anbieter in der Branche E-Zigaretten-Fachhandel sind 88vape (4,8 von 5), Totally Wicked (4,6 von 5), myvaporstore (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Vuse beansprucht?
Nein. Das Profil von Vuse ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Vuse hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Vuse auf Bewertungen?
Vuse antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Kann Vuse negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.