Bewertung
2,6
Durchschnittlich · von 5 Sternen
Kfz-Ersatzteilgeschäftvwheritage.com
2,6von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
10 in den letzten 12 Monaten
Kfz-Ersatzteilgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
James Rodgers
Over inflated postal charges, a small envelope £12, went in to the post office and was informed it would cost £3.80 to post, over £8 in profit on postal charges is shocking. Submitted a complaint and no reply.
Marcus Kilgour
I helped my parents buy a new VW through Heritage of Yeovil - Jakub was a superstar through what ended up being quite a complex purchase. A huge shout-out , and a big thank you for going above and beyond, even giving me a lift home when I got stranded!
Kevin
Keine Artikel erhalten! Verkäufer meldet sich nicht!
Stuart Dowden
I would strongly advise anyone considering using Heritage Volkswagen to think very carefully before doing so. My vehicle was booked in for what should have been a straightforward repair — replacement of an ambient temperature sensor. I was initially told the work should take approximately 2–3 days. After waiting nearly a month just to get the appointment, Heritage Volkswagen then kept my vehicle for over THREE WEEKS because, by their own admission, the job continually kept getting pushed to the bottom of their workload. To carry out the repair, the front bumper had to be removed. The bumper had only just been professionally replaced following a minor accident and was in absolutely perfect condition prior to Heritage Volkswagen working on the car. When the vehicle was eventually returned, the bumper had been scratched, gouged and damaged in multiple places. I will be attaching photographs to this review. Even more disappointing has been the way the situation has been handled since. Heritage Volkswagen have refused to accept liability for the damage caused while the vehicle was in their care. The vehicle was taken back to them to rectify the damage, but instead of properly repairing it, they simply polished the bumper in an attempt to hide the scratches and used a touch-up pen on the paint chips. To make matters worse, they refused to deal directly with me as the owner of the vehicle because the repair had originally been referred through another garage. They have also refused to reimburse the referring garage, who are now having to arrange proper repairs themselves. The complete lack of accountability, communication and care shown throughout this process has been extremely disappointing. I am left with no option other than to make this public so that others can make an informed decision before trusting Heritage Volkswagen with their vehicle.
Andrew Foubister
They are poor at recommending alternatives that are not on back order. They are poor at providing updates on status of back orders. They are slow to send items after delivery errors. They do not seem to apply any pressure on suppliers to commit to their delivery promises. Their technical advice section are knowledgable and helpful.
VW Heritage erreicht aktuell 2,6 von 5 Sternen aus 90 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten VW Heritage im Schnitt mit 2,6 von 5 Sternen („Durchschnittlich“) auf Basis von 90 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Kfz-Ersatzteilgeschäft sind Oscaro (3,9 von 5), Carglass A/S (4,8 von 5), Tayna Batteries (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von VW Heritage ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann VW Heritage hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
VW Heritage antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.