Bewertung
3,0
Durchschnittlich · von 5 Sternen
Computer- und Zubehörgeschäftwacom.eu
Wacom Erfahrungen
3,0von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
37
4 in den letzten 12 Monaten
Computer- und Zubehörgeschäft
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (37)
4 in 12 MonatenIhre Stimme
Erfahrung zu Wacom schreiben
Claudia
Verifizierte Bewertung
RED ALERT
Have been using wacom tablets since the early 90´s and always been satisfied with the product. I have had an Intuous pro for 10 years with my beefed up iMac. I decided to invest in a Mac studio and then everything went to the dogs. Was forced to cough up 5000 SEK to update my tablet so it would be compatible, but have only had headache after headache with it. Wacom advertise that the tablet is bluetooth compatible, but that is a blatant lie. The connection consistently disappears, so I have to use the USB. No biggie methinks, but the connection breaks if I have to take a phone call or go get a coffee. Then I have to restart the tablet and pull out the USB and reconnect it. Eventually the connection re-establishes...but soooooo much time spent getting it to work. Miss my Intuous. Dealing with Wacom support is a whole new nightmare. have dealt with 10 different people ( I think they are human) they follow a script and tell me to remove the software, reboot, download the latest version, reboot. Have done this 10 times (which is a science in itself) and still do not a have a satisfactorily working tablet. Wacom is ignoring me now and refusing to answer my mails. This company and their product is a disaster. Stay away from them....RED ALERT!! I have examined alternative products which seem to do the job at a fraction of the price.
0
Michael Lütticke
Verifizierte Bewertung
Scam!! Achtung!!
Bestellt. Bestellung vom System storniert, nach Bezahlvorgang. Geld trotzdem abgebucht, unerwünschtes Paket kommt 5 Tage später. Jetzt seit nem Monat mit dem Support am diskutieren, weil Sie zu inkompetent sind Ihren internen systemfehler zu lokalisieren. Möchte alle Nachweise meinerseits doppelt und dreifach, was ich als psychologische Taktik sehe um mich zum aufgeben zu treiben. Nach einem Monat immernoch kein Rücksendeschein erhalten, Geld nicht zurück erhalten. Die Firma ist ein einziger Scam, lasst bloß die Finger davon!!!!
0
rock-cover.com
Verifizierte Bewertung
Je n'aurai pas pu testé ma tablette !
Je n'aurai pas pu testé ma tablette, car je ne l'ai pas reçue ! Wacom m'a laissé seul avec un Tchat impersonnel et incompétent me débrouiller avec leur transporteur UPS. A cette heure j'ai perdu 400€!
0
Eve
Verifizierte Bewertung
Greedy, negligent company. Find another brand
I bought a new wacom tablet (intuos smal) to go with my new mac studio 4 years ago. I am pretty lax on updating operating systems but I did so yesterday as I was worried about security and I updated to tahoe only to find out that my tablet stopped working. I didn't worry I just thought I needed to go and get the new driver from their website only to find out that they actually do not support this anymore. I would have to go back several versions of my operating system to keep it working. Which makes no sense security wise. This means that they only support perfectly good hardware for a few years and then it's basically on landfill. I'm absolutely disgusted and appalled with this company. Yes the tablet has worked well over the time I've had it but I am shocked really that I'm only getting four years use out of it before it's good for nothing. If I had updated more regularly as well I would've had even less time with it. I'm absolutely appalled with this company. I'm going to be looking for another manufacturer of tablets instead. This is just corporate greed greed greed. wacom make their profit but everyone else is out-of-pocket including the environment.
0
PPT
Verifizierte Bewertung
Severely Disappointing
Would genuinely give 0 stars if I could. Spoken to customer support on numerous occasions about an extremely simple issue to solve. Was promised a discount code when the GB site was running, took about two weeks for a response to be told that I wasn't going to be given one because the 'site is still under construction'. I recieved that email as I was staring at the site, fully functioning and ready to recieve payments. After about 3 more attempts to get in contact, was finally given some sort of hope by a live chat agent, and told my complaint will be raised and responded to within 24-48 hours. It's now been over a week and only just found out the discount was just 10%, and I wasn't even allowed to put it on my order because the tablet I wanted to buy was excluded from the offer. Thanks. Customer service is a genuine joke, there's ZERO attempt at customer retention, and even a 10% discount is apparently too steep for a company that has the biggest monopoly in the digital art sector. Despite that, the company STILL wants to shill you for every penny when your £710 tablet requires a £70 converter because they're too greedy to invest in the leftover copper to include an extra cable for USB. So disappointed in this company. Had been with them for years, and as a kid in 2012 my first ever tablet was a white Bamboo Fun. I still have it because it meant that much to me in kickstarting my future career as an artist, now it's just a reminder of how far Wacom has let me and others down. Do you remember that fiasco where they used AI GENERATED ART to advertise? Lol. Their tablets are of good quality, I'll give them that. This one singular star goes towards whoever puts them together and ships them out. Wacom and their customer service gets the fat 0. If you purchase any of their tablets without some sort of discount, just pray you don't need to contact support during its lifetime. I'm looking for a friendlier company the moment my Wacom tablet is on its way out. I'm not going through this hassle again. This review is likely just another small drop in the ocean, but if Wacom pulls through with a satisfactory response, I'll update you further. Fun fact, their 'new and improved' website is still buggy, with a lot of typos. Sincerely, a broke post-grad art student.
0
Die Akte
SE
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Ist Wacom seriös?
Wacom erreicht aktuell 3,0 von 5 Sternen aus 37 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: SE. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
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Kundinnen und Kunden bewerten Wacom im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 37 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Wacom gibt es?
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.