Bewertung
2,8
Durchschnittlich · von 5 Sternen
Wellheater Erfahrungen
2,8von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
575
198 in den letzten 12 Monaten
Unternehmen
26%
Anteil 5-Sterne-Bewertungen
Bewertungen (575)
198 in 12 MonatenIhre Stimme
Erfahrung zu Wellheater schreiben
Nina Stevanovic
Verifizierte Bewertung
TESLA wellheaters
I got three faulty heaters,although ordered one. Instead of heating, they worked mainly as cooling, no heat at all, and they did not correspond to the Australian safety standards. They were made for European market and I got some adapters to fit them in my electric outlet.After several unsuccessful complains to wellheatershop, I returned them on PO Box which was the only address on the original parcel, two weeks after I received them. After that, my correspondence with wellheatershop dragged nearly for two months where I requested the money that I paid for the faulty heaters. I was offered to keep them(although they were already sent back ) with the refunds of 25%,50% and even 75% which declined.Every mail was signed by different person from Victoria, Virginia, Cyane, Neil, Dianne,Azel and many others. Finally, at the beginning of August, I accepted the offered refund of 50 % but next day the refund was stopped with the explanation that the procedure exceeded one month .My bank did not help me at all.
0
customer
Verifizierte Bewertung
Product arrived broken
Product arrived broken. Replacement product was sent which was faulty. Pointed out false advertising on top of these & requested refund. Refund was offered & accepted however after chasing for a month now it has still NOT been received. Terrible product. Terrible customer service. AVOID LIKE THE PLAGUE!!!
0
Kylie Marie Sampson
Verifizierte Bewertung
DO NOT PURCHASE
DO NOT PURCHASE, HAIR DRYER BLOWS HOTTER. Product is nothing like the falsely advertised video, not even close! I purchased x 2 heaters on wellheatershop.com website (which arrived quite quickly) and ended up with all these extra items and warranties on checkout which cost me x 5 more than my original purchase. I emailed the support team who reassured me there was nothing to worry about, I'll be able to return any items for a full refund within 30 days of delivery. The products arrived damaged, I emailed every few days (only to be ghosted) from the time the items were delivered to me, asking how I return these broken items. I received a reply on the email thread (which started from 25th June) saying unfortunately we won't be able to accommodate the return request due to the buyer not contacting us within the 30 day return period. I do not understand how you are in business.
0
Janice Muir
Verifizierte Bewertung
unfortunately the item had US plug…
unfortunately the item had US plug instead of Australia. they were sending replacements, not arrived yet and I appear to be ignored except emails how was your experience, etc.
0
Ailsa Lee
Verifizierte Bewertung
I give one star because initially…
I give one star because initially correspondence sounds promising..however!! I wish I had checked before purchasing. From what appeared an Australian website quoting Australian currency I was charged on bk statement within 5 mins in US currency. Ordered one charged for two and notified company immediately, no cancelation. Eventually after several rude letters from me offered small sum and no need to return items...items did appear but as US plugs of no use to me. Never received refund either. It's an absolute disgrace and they are really ripping people off. Every negative comment here is correct. Thus happened in June but am unsure of exact date now.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
LT
Häufige Fragen zu Wellheater
Ist Wellheater seriös?
Wellheater erreicht aktuell 2,8 von 5 Sternen aus 575 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: LT. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Wellheater?
Kundinnen und Kunden bewerten Wellheater im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 575 Bewertungen. 198 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Wellheater beansprucht?
Nein. Das Profil von Wellheater ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wellheater hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wellheater auf Bewertungen?
Wellheater: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Wellheater negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.