Bewertung
4,4
Gut · von 5 Sternen
Service für Kryptowährungwexowallet.com
Wexopay Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
180
3 in den letzten 12 Monaten
Service für Kryptowährung
85%
Anteil 5-Sterne-Bewertungen
Bewertungen (180)
3 in 12 MonatenIhre Stimme
Erfahrung zu Wexopay schreiben
Alexandra Bavolárová
Verifizierte Bewertung
Repeated problems accessing my funds
My experience with Wexo, unfortunately, is not positive. At the beginning, I was satisfied. I used their services for several years without any problems and I even recommended them to several friends. However, the situation completely changed when one day my financial funds practically disappeared from the app. The day before, I had more than €1,000 in my account, but the next day the app showed a balance of only €50. From Wexo, I only received information that they would investigate the case. Despite repeatedly sending emails, I did not receive any explanation for several months about what had happened or when the situation would be resolved. I did not receive any further information from Wexo. Since I could not access my own money and had no clear information about the situation, I contacted the European Consumer Centre (ECC), which helped me with my case. Only after their intervention were my funds returned. Despite repeatedly sending emails, I did not receive any explanation for several months about what had happened or when the situation would be resolved. I did not receive any further information from Wexo. They ignored my emails. Since I did not have access to my money and I did not have clear information about what was happening, I contacted the European Consumer Centre (ECC), which helped me with my case. Only after their intervention was my money returned. Afterwards, I received an email from Wexo stating that my emails had ended up in their spam folder and that this was the reason why they had not replied to me. For a company like Wexo, this explanation is difficult to accept for several reasons. They cannot have an email conversation in spam when they had already replied to the same conversation before. Also, after every email I sent, I received an automatic confirmation that my email had been received. They also confirmed that they had started working on my case. Therefore, this was not a misunderstanding but a false explanation. A few months later, I wanted to withdraw the same money from Wexo. However, the withdrawal remained in the app for several months in a "pending" status and practically the same scenario happened again – promises that the case was being handled, no response, and no specific information about what was happening. Only after I sent a formal pre-action legal notice was part of my money paid back, but not the full amount. The remaining €500 have still not been paid to me until today, despite further written requests. In addition, the transaction disappeared from the app and it is no longer possible to find it. The biggest problem for me is not only the missing €500. It is mainly the fact that I have already lost access to my own money twice for several months. The whole situation cost me a lot of time, energy and stress, and during this period I could not use my money freely or continue investing it. If I could give one piece of advice to anyone who uses Wexo or is considering using it, I would strongly recommend saving screenshots of your balances, transactions and all communication regularly. (You never know when saved transactions may disappear from the app.) In my case, these records were crucial when dealing with the European Consumer Centre. During the process of resolving my case, I also came across a public notice from the National Bank of Slovakia regarding the Crypton Digital / Wexo / Asteria group. I recommend that everyone makes their own research before deciding to use these services. I am writing this review because I wish I had had the opportunity to read a similar experience from someone else before.
0
Michal
Verifizierte Bewertung
Držím palce :) Sledujem každý rok a…
Držím palce :) Sledujem každý rok a idete bomby !!!
0
Peter Mucka
Verifizierte Bewertung
New app Wexo Cashback is new few weeks…
New app Wexo Cashback is new few weeks but a lot better ! Looking forward to new features 🤩
0
Adam
Verifizierte Bewertung
A legnagyobb lehetőség
A legnagyobb lehetőség, amit valaha láttam, mind a vállalkozások, mind a viszonteladók számára!
0
Levente Rácz
Verifizierte Bewertung
Great app
More places accept it every day – and it’s so easy to use!
0
Die Akte
Alternativen zu Wexopay
Service für Kryptowährung-Ranking →Häufige Fragen zu Wexopay
Ist Wexopay seriös?
Wexopay erreicht aktuell 4,4 von 5 Sternen aus 180 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Na Strži 1702/65, 140 00 Prague, CZ) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Wexopay?
Kundinnen und Kunden bewerten Wexopay im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 180 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.
Wo hat Wexopay seinen Sitz?
Wexopay hat seinen Sitz in Na Strži 1702/65, 140 00 Prague, CZ. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Wexopay gibt es?
Die bestbewerteten Anbieter in der Branche Service für Kryptowährung sind MoonPay (4,1 von 5), Banxa (4,0 von 5), Transak (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Wexopay beansprucht?
Nein. Das Profil von Wexopay ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wexopay hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wexopay auf Bewertungen?
Wexopay lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Wexopay negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.