Bewertung
1,9
Mangelhaft · von 5 Sternen
Haushaltsgeräte-Großhändlerwhirlpoolservice.co.uk
1,9von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
5 in den letzten 12 Monaten
Haushaltsgeräte-Großhändler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
jet jassar
Not good appliance with repeat drum issues guess they never learn. Not good field engineers Whirlpool/Indesit and domestic & general in the mix over the phone with their too many telephone numbers. Engineers say people aren't at home multiple times yet they are they take time off work especially after confirmed texts and emails and WANT the appliance repaired. Poor call centre communications not coordinated well at all. Severe distress for customers. Got a new appliance (not Indesit) in the end after what felt like pulling teeth. Sort it out! Do not really want to take another plan out with D&G after the 1yr warranty. They cannot manage the repair agents whirlpool Indesit or the managing estate agent efficiently. Based on experience within UK.
Marie Johnson
Bought an Indesit washer via Argos. It broke after 2 months. Seven weeks later, 2 engineer visits and multiple ‘part is out of stock’ messages and still no solution. I’ve asked for a replacement or a loan washer but they have refused. My father, a 90 year old veteran, is incontinent and I’ve been running around taking his washing to friends and family for weeks now.
MB
Fridge was 9 years old, provided all the details when booking the repair so they knew exactly what fridge it was. Told them it was likely the thermostat. Turns out they would never has been able to repair it (so charge the full amount and then kept the call-out charge) despite likely knowing it was unfixable to start with. Also late by over an hour, don’t give slots and let people rearrange their day if you’re not going to keep to them (or offer the curtesy of an update) Terrible service!
louise coffey
Whirlpool are meant to be repairing our dishwasher (under an insurance plan via D&G). It is now 3 weeks since the machine broke. Whirlpool have failed to attend when agreed - failed to enable a new booking - failed to repair the machine. And despite many hours clicking their text links and trying to get it resolved and ringing the various helplines - still nothing. They have acted appallingly - I would not use them again.
Tony Fletcher
Total lack of response from Customer service to my delivery issues. Ordered American fridge freezer direct from Whirlpool,fr Delivery company sent 2 people who refused delivery as too heavy so delivery rearranged to have 4 people Second delivery sent 2 people who refused delivery and wanted to take appliance back. Eventually I and a neighbour helped and appliance was dumped in our lounge. Initially refused to take old appliance away but neighbour and I helped load it. I paid extra for delivery and have written 3 letters to directors but no reply.
Typische Antwortzeit unter 24 Stunden. Beantwortet 79 % der negativen Bewertungen.
Whirlpool Service erreicht aktuell 1,9 von 5 Sternen aus 1.879 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Whirlpool Service im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 1.879 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Haushaltsgeräte-Großhändler sind Nebraska Furniture Mart (4,7 von 5), Beko UK (4,2 von 5), NEFF Home UK (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Whirlpool Service ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Whirlpool Service hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Whirlpool Service: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.