Bewertung
4,7
Hervorragend · von 5 Sternen
E-Commerce-Lösungsanbieterwiio.io
Wiio Erfahrungen
4,7von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
462
23 in den letzten 12 Monaten
E-Commerce-Lösungsanbieter
91%
Anteil 5-Sterne-Bewertungen
Bewertungen (462)
23 in 12 MonatenIhre Stimme
Erfahrung zu Wiio schreiben
Jake
Verifizierte Bewertung
Nearly Destroyed Our Ecommerce Business
We worked with Wiio as a dropshipping supplier and honestly it became one of the worst operational decisions for our business. From the beginning, we experienced issue after issue with almost no serious effort from their side to improve the situation. We had chargeback after chargeback, damaged products, poor packaging, missing or inadequate product instructions, delayed processing times, and constant customer complaints. Instead of helping us scale, the supplier created operational chaos for our business. Nearly 40% of our orders arrived damaged, mainly because of weak packaging and poor quality control before shipping. This resulted in refunds, reships, angry customers, and significant damage to our brand reputation. Another major issue was delivery transparency. They communicate very specific delivery timeframes, but in reality the order processing alone sometimes took over a week before the package was even shipped. This made it impossible for us to manage customer expectations properly. On top of that, their pricing was already higher than many competitors, so naturally we expected at least professional support and reliable service. Unfortunately, the aftersales experience was extremely disappointing. Communication with agents felt lazy, passive, and unmotivated. Most issues were either ignored, delayed endlessly, or answered with generic responses that solved nothing. There was little to no accountability and no visible ambition to actually resolve recurring problems. The overall negligence caused serious financial damage to our business through refunds, chargebacks, lost customers, and constant stress on our support operations. Our experience with Wiio was overwhelmingly negative and we would strongly advise other ecommerce brands to be very careful before working with them.
0
altaris international
Verifizierte Bewertung
Not compatible with basic supplier due diligence
We opened a Wiio account to evaluate them as a potential sourcing and fulfillment partner for France/EU Shopify stores. Before connecting our Shopify store, we requested a basic preliminary supplier evaluation. We wanted to confirm sourcing feasibility, estimated product costs, shipping costs to France, delivery timelines, quality control process, packaging options, and compliance documentation where required. This is a standard due diligence step for us before giving platform access to a third-party supplier. The first onboarding email address provided to us was not valid and bounced back. We later received another contact and explained again that we could provide product images, links, and specifications by email for a preliminary review. Wiio refused to proceed without connecting our Shopify store first. The answer we received was: “WE CANNOT HELP IF YOU CANNOT CONNECT YOU STORE, THAT’S THE RULES MY FRIEND.” For our business, this process is not acceptable. We cannot give Shopify access to a supplier before verifying basic sourcing, cost, compliance, QC, and fulfillment conditions. Based on this experience, Wiio is not compatible with our supplier validation process.
0
JØTA FF
Verifizierte Bewertung
the person talked with me
the person talked with me, was so great, 'cause it solved my problem!
0
Gustavo- Augusto
Verifizierte Bewertung
ótimo atendimento
ótimo atendimento
0
Almir Fernandes
Verifizierte Bewertung
Atendimento muito bom
Atendimento muito bom. Respondem rapidamente!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 25 % der negativen Bewertungen.
CN
Alternativen zu Wiio
E-Commerce-Lösungsanbieter-Ranking →Häufige Fragen zu Wiio
Ist Wiio seriös?
Wiio erreicht aktuell 4,7 von 5 Sternen aus 462 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: CN, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Wiio?
Kundinnen und Kunden bewerten Wiio im Schnitt mit 4,7 von 5 Sternen („Hervorragend“) auf Basis von 462 Bewertungen. 23 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Wiio gibt es?
Die bestbewerteten Anbieter in der Branche E-Commerce-Lösungsanbieter sind InPost España (4,4 von 5), GoDaddy (4,4 von 5), OnBuy.com (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Wiio beansprucht?
Nein. Das Profil von Wiio ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wiio hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wiio auf Bewertungen?
Wiio: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Wiio negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.