Bewertung
2,7
Durchschnittlich · von 5 Sternen
Wlmouse Erfahrungen
2,7von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
14
4 in den letzten 12 Monaten
Computergeschäft
21%
Anteil 5-Sterne-Bewertungen
Bewertungen (14)
4 in 12 MonatenIhre Stimme
Erfahrung zu Wlmouse schreiben
Rainer Rusch
Verifizierte Bewertung
Paypal support was needed to get refund on product failure
The WL Mouse Beast x Mini Pro Magnesium (cost 145 USD + shipping) failed after 2 weeks of use on 15th March. Customer Service advice was to execute pairing which did not resolve the issue. Then I was asked to pay myself for costly return shipment including tracking, before refund would be granted. After my complaint I got a prepaid return shipment label but without tracking. I provided shipping info including pictures on 20th March but did not get any response regarding refund. I openend a Paypal Case but had to wait for company response, sent shipping info and pictures for evidence again. It took few more days, before finally on 9th April refund arrived.
0
Haz
Verifizierte Bewertung
I bought a WL Beast MIAO from this…
I bought a WL Beast MIAO from this company in November. It arrived in December and worked for about 3 weeks before the right click stopped working and the scroll wheel started glitching, latter to that it would freeze up my machine and cause issues etc. I contacted the support after doing a ton of troubleshooting myself (which I documented and sent them in an email) after a week of no reply, I email them again and they reply with a generic response, clearly nobody read my email because it was asking things I'd already covered... it also asked for a video so I could show them what was happening. I replied with a video and more details... another week goes by and I ask them if I can get a replacement... they ignore me for another week and finally say I need to fix it myself. I then bring up the warranty and that it should be covered under this for replacement... they finally agree to replace it - I wait 2 weeks for a shipping label to send it back. I send it back and let them know and they tell me because of Chinese New Year, it isn't going to be sent out to me till Feb 25th. They finally send it out and I receive the replacement yesterday (12/03/2026) and upon plugging it in I notice it wouldn't pair to my device. I tried to install the latest firmware but doing that disconnected my mouse and crashed my PC twice. Unable to install the latest firmware I try to use the mouse wirelessly to see if this helps, it doesn't work unplugged. I plug it back in and it blows my PC and kills my corsair keyboard (I had to throw it out, it's completely dead!) I decide I don't want to plug their defective mouse back into my machine so I instantly email them and tell them. I ask for a refund at this point because I am done with all this and they refuse... I tell them they can't refuse I want to send it back and get a refund as I've paid nearly £140 dollars for something that doesn't work - they then ghost me all day, no response. I raise a dispute with PayPal and it gets closed and rejected because I 'left it too long to request a refund' WHICH WAS NOT MY FAULT THIS COMPANY TAKES A WEEK TO REPLY TO ANYTHING AND THEN DIDN'T SEND ME MY MOUSE BACK BEACUSE OF A 3 WEEK NEW YEAR CELEBRATION! So No refund at all... money down the drain, no mouse... THIS COMPANY IS A SCAM, IF YOU'RE READING THIS PLEASE DON'T GIVE THIS COMPANY YOUR MONEY. IT'S NOT LEGIT.
0
Layân
Verifizierte Bewertung
souris qui coute 140 euros jamais reçu…
souris qui coute 140 euros jamais reçu j'ai envie de mourir
0
Lila Mel
Verifizierte Bewertung
🚨⚠️🚨⚠️‼️‼️‼️grosse arnaque !!!!!
🚨⚠️🚨⚠️‼️‼️‼️grosse arnaque !!!!! J ai acheté une souris que je n ai jamais reçu le transporteur a fait une photo et qu’il a livré Je reçois tout mes colis celui de cette entreprise Personne ne veux me rembourser ils se mettent plus de 100€ dans la poche Je déconseillé ce site Je vais saisir la DGCCRF Grosse Arnaque !!!!!!!!!!
0
Max Zivkovich
Verifizierte Bewertung
terrible customer support
I absolutely love the products from this company, I have owned 2 beast x's now and both have been amazing, my current beast x stopped right clicking on 5/6/25 and the discord helper was very kind but couldn't figure out my problem and sent me to the support email, support then took 24-48 hours to respond to each of my emails and on 5/16/25 they told me i had to send my mouse in for repair, They said it would be 15 days shipping each way that i would have to pay for, And that it would take up to a week to repair. I ended up just buying the new pwnage trinity cf because it is the same shape and price with customer support that will actually care.
0
Die Akte
ComputergeschäftElektrofachmarktGeschäft für ComputerzubehörComputer- und ZubehörgeschäftComputerherstellerGaming-Service
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
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Ist Wlmouse seriös?
Für Wlmouse liegen bisher 14 öffentliche Bewertungen vor (2,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Wlmouse gibt es?
Die bestbewerteten Anbieter in der Branche Computergeschäft sind UBALDI.com (3,5 von 5), LDLC (4,4 von 5), Elgiganten A/S (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Wlmouse beansprucht?
Nein. Das Profil von Wlmouse ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wlmouse hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wlmouse auf Bewertungen?
Wlmouse: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Wlmouse negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.