Bewertung
1,7
Mangelhaft · von 5 Sternen
Wolt Erfahrungen
1,7von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
39
15 in den letzten 12 Monaten
Online-Bestellservice
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (39)
15 in 12 MonatenIhre Stimme
Erfahrung zu Wolt schreiben
Felix Nyashka
Verifizierte Bewertung
Quality non-existent
Quality non-existent Don't bother, you'll be better walking to store, than being scammed by couriers working there. It happened to me at least 3 times. They don't care about their work or quality. The only thing they want is steal money from you and be gone for good.
0
Nikusha Japaridze
Verifizierte Bewertung
სანამ გამოვიძახებდი
სანამ გამოვიძახებდი, მიწერდა რომ 50 წუთში მოვიდოდა. გამოძახების შემდეგ ავიდა ერთ საათზე, მერე საათი და თხუტმეთ წუთზე, და ბოლოს საათი და 35 წუთზე, ბოლოს კურიერი ძლივს მოვიდა, ვერ მაგნებდა, ვწერდი მას და აე მპასუხობდა. შემდეგ მივწერე საფორთს და გაარკვიეს, ძლივს მოვიდა დაახლოებით 1 საათსა და 40 წუთში. და ცივი იყო ანუ ნელთბილიც არა, ცივი. მივწერე კიდე საფორთს და დამიბრუნეს მარტო პროდუქტის ფული, ხოლო მიტანის და ა.შ არა. ძალიან უკმაყოფილო ვარ და არავუს არ გირჩევთ რომ გამოიძახოთ. არსებობს სხვა აპლიკაციები და იქიდან შეგიძლიათ. ამდენს არ დავწერდი ესეთი უკმაყოფილო რომ არ ვიყო😀
0
Alexandru Pasa
Verifizierte Bewertung
I ordered a item through Wolt as a…
I ordered a item through Wolt as a gift, but when we opened it in the evening, it had multiple defects. The lid was loose and crooked, the design did not align properly, and there were visible marks/imperfections on the lighter itself. The product was clearly defective from the moment it arrived. I immediately contacted support and explained the situation, providing photos. At first, I was told that the return could be arranged later when I was back at the address. At the same time, I was refused a return pickup to the address where I was actually located at that moment, even though I clearly provided my current location. I was not refusing to return the item — I was simply asking for a reasonable solution, as I could not adjust my schedule to their exact conditions. The next day, support suddenly changed their position and informed me that since the item was not returned yesterday, it was now “no longer possible” to process a refund or replacement, and that I would just have to keep the defective product. This makes no sense. The defect was caused by the seller, not by me. A customer should not lose their right to a refund just because they were unavailable for a few hours or unable to immediately meet a courier. Support kept apologizing, but no real solution was provided. In the end, this means that on this platform you can receive a defective product, pay for it, and then be denied both a refund and a replacement. Extremely disappointing experience and very poor handling of defective items.
0
budbe
Verifizierte Bewertung
We are leaving this review as a seller…
We are leaving this review as a seller to highlight a serious and ongoing issue with the rating and support system. We consistently fulfill orders exactly according to the photos and descriptions provided on the platform. In many cases, we even add extra value (more flowers, improved presentation) to ensure higher quality than expected. Despite this, we continue to receive unjustified negative ratings without any clear explanation or verified reason. At the same time, sellers are not allowed to contact customers to clarify issues or correct misunderstandings regarding ratings. This creates a fundamentally unfair system where ratings can be left without accountability, while sellers are left with no real protection or ability to defend the quality of their work. Even more concerning is the lack of meaningful support for sellers. In disputes like these, the platform consistently appears to side with customers by default, without properly investigating the actual situation. As a result, trust in the rating system is significantly undermined. For small businesses relying on fair and transparent feedback, this becomes a serious operational problem. If this approach continues, it will make long-term cooperation with the platform very difficult. We strongly hope the platform will introduce a fairer and more balanced review system where both customers and sellers are properly heard and protected.
0
Drath
Verifizierte Bewertung
It's ok
It's ok, I don't think I had any major problem with it's deliveries or payments. By far the biggest problem with it is lack of moderation for the restaurants, making it easy to register a ghost kitchen pretending to be a big-name chain establishment and then send junk to people, Got burned by one a second time just now. Support is a bit robotic following the script regardless of what you say, but they do resolve most of the issues eventually
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
IE
Alternativen zu Wolt
Online-Bestellservice-Ranking →Häufige Fragen zu Wolt
Ist Wolt seriös?
Wolt erreicht aktuell 1,7 von 5 Sternen aus 39 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: IE. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Wolt?
Kundinnen und Kunden bewerten Wolt im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 39 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Wolt gibt es?
Die bestbewerteten Anbieter in der Branche Online-Bestellservice sind HelloFresh UK (3,2 von 5), Factor_ (3,5 von 5), HelloFresh US (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Wolt beansprucht?
Nein. Das Profil von Wolt ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wolt hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wolt auf Bewertungen?
Wolt: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Wolt negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.