Bewertung
2,0
Mangelhaft · von 5 Sternen
Ferienwohnungsvermietungwondervacationhomes.com
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
13 in den letzten 12 Monaten
Ferienwohnungsvermietung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Tracy Hylton
Lovely, clean Villa but extremely, poor, poor customer services! We arrived at the property on a Sunday just before 4pm, didn’t get our door code as promised two days prior, we tried calling the office all morning and afternoon on the Sunday ‘no answer!’ We didn’t get the door code until 5:35pm! It was an absolute shambles after travelling from the UK, driving up from Miami exhausted and to sit outside waiting was an unbelievable experience I wouldn’t want to go through ever again! Shameful and very rude customer service!
Yadrama Raghunandan
Clean and spacious house, quiet location and water park included in rental. I would do it again.
Alejandro Calle
Terrible administrador, raya con ladron, no deberían considerarlo
Darice Pinedo
Do not use Wonder Vacation Homes, the place we stayed at was not cleaned properly and there was a nasty lightening storm that took out the internet and it took them days to sort it out and to follow up sent me a bill for a tv not working even though I could not watch it without the internet being available.
Edge bros
I would give this place zero stars if I could. The listing clearly states “non-smoking,” but the entire house reeked of cigarette smoke from the moment we walked in. The smell was so strong it lingered on all of our belongings, and we are now having to wash everything just to get rid of it. This was especially concerning because we were traveling with a child who has asthma and cannot be around smoke. The cleanliness of the home was also unacceptable. There was mold in multiple bathrooms, stains on the sheets, and even standing water in one of the tubs upon arrival. The furniture was in terrible condition—broken chairs, a broken table, a damaged dresser, and a main living room couch that was caving in the middle. Overall, the house was far from clean or well-maintained. The listing photos and description are completely misleading. What is shown online is nothing like what you actually get. We contacted management immediately about the smoke and mold issues. While someone did come out, all they did was quickly wipe a small section of mold and spray Febreze, which only masked the smell for about an hour. They refused to relocate us—even when we offered to pay the difference—and eventually stopped responding to us altogether. To make matters worse, management entered the house multiple times without any notice or permission. They simply unlocked the door and walked in. One time, our teenagers were there alone when a staff member walked in unannounced, which understandably frightened them. When confronted, the staff member ran out of the house and suddenly claimed not to speak English, despite previously communicating just fine. After that, we no longer felt safe leaving anyone alone in the house. It also became clear they were monitoring the door cameras, as they would enter the house within minutes of us leaving. There were additional issues as well: the bunk beds and trundle bed shown in the listing had no bedding provided, leaving two of our kids without proper blankets. We were also given an insufficient number of towels. Water pressure was inconsistent—one part of the house had strong pressure, while another barely worked. This was, without a doubt, the worst experience we’ve ever had with a rental property. The management company was rude, unhelpful, and completely unresponsive once problems were reported. I strongly recommend avoiding this property, especially if you are expecting a non-smoking environment.
Typische Antwortzeit unter 24 Stunden.
wondervacationhomes.com erreicht aktuell 2,0 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten wondervacationhomes.com im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 25 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Ferienwohnungsvermietung sind micazu (4,7 von 5), GuestReady (4,7 von 5), BungalowSpecials.nl (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von wondervacationhomes.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann wondervacationhomes.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
wondervacationhomes.com: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.