Bewertung
3,7
Gut · von 5 Sternen
Taschen- und Gepäckfachgeschäftxd-design.com
3,7von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
22 in den letzten 12 Monaten
Taschen- und Gepäckfachgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Kimberli Nylander
I Norrland is love the product but ordering from their own website was a off all experience I ordent One bag into different Colors the bags War not Simulator die had different closers they have the different Cables for the power bank Harding har du den have one had usbc and When have USB and I don't expect that from ording the same bag from the same Company to different colours Also I tried to return the bag Now That was in the color and it's been Auto experien Everytime I press to download The Return Label I cannot get the returndable to my inbox I put in my information I still don't get nothing and it does not help that I don't answer me when I try to fix it I am product love what you doing would recommend not buy them from the Sinner directly would rather pa id more going through second hand setters and just having a easier return and Communication I think there website should even get a phone calling like customer service really In Hamster website and upgraded to water actually selling cost you should not get different tables into different bags do when you just change the color of the same item hope this have some of you but I would not recommend to buy directly from the website
vayavaya
I couldn't be happier with both the product and the customer service. I've owned several XD Design backpacks over the years, and the Urban Cut Proof is one of my favourites. Unfortunately, the lock on my backpack stopped working after some time. I contacted the support team to ask whether it was possible to buy a replacement lock. From the very beginning, the customer service was outstanding. They were friendly, professional, and kept me informed throughout the process. They even waited until the replacement locks were back in stock and then sent me one completely free of charge. The replacement arrived safely, and my backpack is now working perfectly again. It's refreshing to find a company that not only designs high-quality products but also genuinely cares about its customers long after the purchase. Thank you to the entire XD Design team for your excellent support. This experience has only strengthened my confidence in the brand, and I'll happily continue recommending your products to others. ----- No podría estar más satisfecha tanto con el producto como con el servicio de atención al cliente. He tenido varias mochilas de XD Design a lo largo de los años, y la Urban Cut Proof es una de mis favoritas. Desafortunadamente, con el tiempo el cierre de seguridad dejó de funcionar. Me puse en contacto con el equipo de atención al cliente para preguntar si era posible comprar un cierre de repuesto. Desde el primer momento, la atención fue excepcional. Fueron amables, profesionales y me mantuvieron informada durante todo el proceso. Incluso esperaron a que volvieran a tener cierres de repuesto en stock y, cuando estuvieron disponibles, me enviaron uno de forma totalmente gratuita. El repuesto llegó sin ningún problema y ahora mi mochila vuelve a funcionar perfectamente. Es muy gratificante encontrar una empresa que no solo diseña productos de gran calidad, sino que además se preocupa de verdad por sus clientes incluso mucho tiempo después de la compra. Quiero agradecer a todo el equipo de XD Design su excelente atención y su compromiso con el cliente. Esta experiencia ha reforzado aún más mi confianza en la marca y seguiré recomendando sus productos con total tranquilidad.
Moris
I highly recommend their products, but above all, their customer support approach. Despite a minor issue with the backpack, the support department rose to the challenge and covered the cost of a replacement and shipping. Communication and the entire process were exemplary! I will definitely choose their products again in the future, knowing that the warranty service is top-notch.
Thomas
Trying to force me to download an app to be able to following my order status. Have a link to follow status online with small text after all big things pointing towards the app. This can only be a one star grade for shopping experience.
Alex Koven
My order had a few problems. The color on the site wasn't clear. I got the wrong color. There was also a problem with the return through the delivery company. But the support team handled everything really well. They stayed with me through the whole process and helped at every step. In the end, I got what I wanted, and I’m staying with the brand. This is the best support team I’ve dealt with in the last year. Good luck guys.
XD Design erreicht aktuell 3,7 von 5 Sternen aus 3.935 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Lange Kleiweg 6-28, 2288 GK Rijswijk, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten XD Design im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 3.935 Bewertungen. 22 davon stammen aus den letzten 12 Monaten.
XD Design hat seinen Sitz in Lange Kleiweg 6-28, 2288 GK Rijswijk, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Taschen- und Gepäckfachgeschäft sind I SAW IT FIRST (4,3 von 5), WARDOW (4,7 von 5), The Official ECCO Shop (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von XD Design ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann XD Design hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
XD Design lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.