Bewertung
2,6
Durchschnittlich · von 5 Sternen
XFX Erfahrungen
2,6von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
21
3 in den letzten 12 Monaten
Computergeschäft
29%
Anteil 5-Sterne-Bewertungen
Bewertungen (21)
3 in 12 MonatenIhre Stimme
Erfahrung zu XFX schreiben
Tom
Verifizierte Bewertung
Extremely Poor Customer Service
I purchased an XFX RX 7900 XT which suffered a catastrophic failure within an hour of first use. The displays suddenly went black, and when I attempted to power the system back on, the card failed completely with an audible pop and a cloud of grey smoke. The card was installed correctly using a Corsair RM850e 850W power supply and genuine Corsair cables, with all connections fully seated and configured exactly as recommended. While defects can happen with any manufacturer, what has disappointed me most has been the support experience. Replies typically come once a day, which may be due to time zone differences, but the overall communication has still been slow and lacking in meaningful progress. After five days, I have not received a clear resolution path. Because of both the catastrophic early failure and the inadequate support response, I no longer have confidence in accepting a replacement from this manufacturer and have instead sought a refund through the retailer. I hope this was simply an isolated defect, but my personal experience has unfortunately left me unable to recommend XFX based on product reliability and after-sales support.
0
Mike
Verifizierte Bewertung
Replaced my GFX fans with no bother
Great customer service. Two of the fans on my XFX Radeon RX 9070 XT stopped worked a few of weeks ago, XFX handled the free replacements very smoothly and quickly. Their support/ticket website looks a bit dated but it was certainly very effective for me.
0
Don Davis
Verifizierte Bewertung
FAST RMA on a card within 60 days of End of Warranty
Bought an XFX RX 6900 XT 2.9 years ago. It went bad 1.5 months ago. Took me a month to get to the "failing video card" part as I also had an issue with memory and had to wait for qvl to be delivered/installed to konw for sure GPU was bad. Had already reached out to XFX and been assigned an RMA#. 30 days later I reach out again and they reissue the RMA. At this point we're down to less than .. 90 days? Maybe 60 on the 3 year warranty. I was honestly surprised I didn't have to beg them for a repair or refurbished replacement. Not a hesitation! Sent me a better card back then the one I bought. Not by a lot but it's a better card and will likely outlast the one I bought NEW. I'm impressed. Maybe all GPU makers/sellers do business this way. I don't know. Just wanted to let you all know these guys are top shelf IMO!
0
krook
Verifizierte Bewertung
I really do not know what to make of…
I really do not know what to make of this bank. No transparency with transactions, complete lack of communication or documentation regarding deduction from my balance and poor customer service. I wouldn't have really cared much about these if not for my inability to withdraw my money. I had to reach out to bio picture before I got my money back two days ago
0
This is a nickname
Verifizierte Bewertung
Im not really happy so far
Im in shock so far. Just received my first xfx gpu. There is no any guide in the box even on the website. It has a dual bios switch but it doesn’t say anything which is quite and which is the oc mode. On the website nothing about that as well.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu XFX
Computergeschäft-Ranking →Häufige Fragen zu XFX
Ist XFX seriös?
Für XFX liegen bisher 21 öffentliche Bewertungen vor (2,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu XFX gibt es?
Die bestbewerteten Anbieter in der Branche Computergeschäft sind UBALDI.com (3,5 von 5), LDLC (4,4 von 5), Elgiganten A/S (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von XFX beansprucht?
Nein. Das Profil von XFX ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann XFX hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet XFX auf Bewertungen?
XFX: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann XFX negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.