Bewertung
2,0
Mangelhaft · von 5 Sternen
Ximax Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
12
2 in den letzten 12 Monaten
Hersteller
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (12)
2 in 12 MonatenIhre Stimme
Erfahrung zu Ximax schreiben
jean luc picard
Verifizierte Bewertung
Bought from B&Q but they were good and…
Bought from B&Q but they were good and gave me a refund. The radiator brackets didn't fit, no instructions on how to use/set up wifi and it had a european plug on it.
0
Sally booth
Verifizierte Bewertung
Absolutely dreadful customer service
Absolutely dreadful customer service. I received a call from an extremely rude delivery driver who said he was delivering my radiators. No prior warning or negotiation regarding the delivery. He was lost in town. I tried to direct him to my apartment where I would be able to let him in remotely even though I was at work and miles away. After putting the phone down on me several times and screaming at me that this was not his fault, he arrived at the front door only to say he wasn’t dropping them off and I would have to have another delivery date. I rang ximax customer services to complain and spoke to Liv who was one of the worst customer service representatives I’ve ever had to deal with. Extremely unhelpful, had a number for the courier but wouldn’t give it me, would only email them herself to verify the revised delivery date, wouldn’t let me speak to another person on a higher level because “he was off sick and not likely to return soon”, said this was the only person she could escalate it too as he was the owner, couldn’t explain why I hadn’t been contacted to agree the delivery date etc etc. Eventually I got her to say she would phone the couriers and see if she could find out when they were being redelivered but this was done very grudgingly and after I said I would find the details myself and do her job for her. Very very poor customer service. I’m still waiting to hear when the radiators will be delivered so after all this they’d better be outstanding quality because if they’re that same standard as their customer service they’ll be returned straight away
0
Linda McLeod
Verifizierte Bewertung
Disgusting Customer service
I ordered 2 radiators, they arrived 2 days before given delivery date. I was damaged. I arranged a return. An hour collection time was given, but they came at a completely different time. This meant another collection time was needed. I was told that the precise hour time frame was only approx, 17:42-18:42, but the same happened the next day, the driver arrived hours before. The radiator was collected on the 19th of June, but I still hadn't heard anything by the 21st. I phoned Ximax who were totally disinterested and wouldn't arrange a refund until they know where the radiator was. They told me they could only email DHL and await their response. They told me DHL doesn't have a phone number, which was total fabrication. I managed to ascertain that the radiator was in Edinburgh and when I phoned Ximax back, they refused to contact them directly and said they would wait for an email, despite me being financially out of pocket, they were completely disinterested in speeding up my refund. DO NOT USE. THEY ARE HAPPY TO KEEP YOUR MONEY, BUT CUSTOMER SERVICE IS HORRENDOUS!
0
Mackster
Verifizierte Bewertung
Avoid at all costs!
Similar to other people, I purchased Ximax radiators and they have begun to corrode where the fitting is. They have been extremely unhelpful, suggesting it was the fault of the plumber who installed them, a very reliable and experienced gentleman. I would avoid buying any radiators from them.
0
J RONCHETTI
Verifizierte Bewertung
DONT BUY XIMAX ITS VERY EXPENSIVE AND…
DONT BUY XIMAX ITS VERY EXPENSIVE AND DOSE NOT DO AS ADVERTISED. We purchased and it doses not throw out heat. Total waist of money and all they say is it down to the fitting, just an insult to very good plumbers. Unless product
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
ATU36856504 Laut Impressum
Österreich
Alternativen zu Ximax
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Ist Ximax seriös?
Für Ximax liegen bisher 12 öffentliche Bewertungen vor (2,0 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: Österreich, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Ximax gibt es?
Die bestbewerteten Anbieter in der Branche Hersteller sind XL Displays Ltd (5,0 von 5), HYUNDAI POWER PRODUCTS UK (4,3 von 5), Cosatto (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Ximax beansprucht?
Nein. Das Profil von Ximax ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ximax hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Ximax auf Bewertungen?
Ximax: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Ximax negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Ximax im Handelsregister eingetragen?
Öffentliche Registerdaten zu Ximax sind über das Firmenbuch einsehbar.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.