Bewertung
2,1
Mangelhaft · von 5 Sternen
Xlcourier Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
64
34 in den letzten 12 Monaten
Kurierdienst
20%
Anteil 5-Sterne-Bewertungen
Bewertungen (64)
34 in 12 MonatenIhre Stimme
Erfahrung zu Xlcourier schreiben
Gopal Sharma
Verifizierte Bewertung
Worse delevery department in entire uk
One of the worse delevery service in uk, they send me a message that your delevery will come between 9am to 7 pm, and even i told in message that is fine anyway my shop will open from 9 am to till late after 9 am anytime its fine but this delevery driver name call arshad mehood text me at 8:39 am that your delevery i can not drop because no one is here and he just return back after that i try to call customer service its become 5 days now nither they pick a single call or not even they repaly me on email. its llok like they are real scam in uk, do not trust on them if ratting will be in mius i should have given them negative ratting
0
MARK
Verifizierte Bewertung
XL Couriers aren’t bothered about customer experience
So, it seems you either have a great or a terrible experience with XL. Unfortunately mine is the second of these. We had ordered a bed which came in four packages, three arrived in a very timely manner from another courier company (well done DHL) but the fourth package was due to be delivered Monday by XL. It did not arrive and we received a message saying that they had incomplete address details. They had the same information as the other courier and my phone number so I do not really understand that. They asked for a location pin which I sent within 6 minutes of their request as well as some other location information. I followed up with their customer services team via what’s app this morning explaining that the package was urgent and the reason why. I would say that the general reaction was ‘bothered’. Bearing in mind that today is three days after the due delivery date the following is an extract from my WhatsApp chat. “ Please Note: Rescheduling will take 2-3 working days when parcel delivery failed.” “ yeah when we will reschedule , we will inform you here day before. thanks” “ It is impossible to redeliver to today or tomorrow Please Note: Rescheduling will take 2-3 working days.” “ We don't know yet. The package is still on its way back. Don't worry, we will notify you here the day before delivery.” “ We sincerely apologize for the delay with your order. but we have no option right now.“ Pretty poor eh? We now need to make alternative arrangements for a bed for my three your old grandson. I will update as the saga unfolds, I will also be contacting the supplier suggesting they hand their business to a more reliable courier, that should be pretty easy to find. An update. So after waiting a week this unbelievably terrible courier company tried to deliver our bed to the wrong address again. This is after I had sent them a google pin of our address, written instructions on how to find us and a what3words location. Just terrible. We now need to source a bed quickly so family have somewhere to sleep later this week. They are just terrible. Never use them, they deserve to go under.
0
Tona Amadia
Verifizierte Bewertung
Company moves like a complete scam
Company moves like a complete scam. Lies about attempting delivery. Customer service is non existent. No communication. Your a delivery company that doesn’t deliver make that make sense ? I honestly wouldn’t be this enraged if someone could communicate and rectify my issue but looking at your reviews it seems like a pattern.
0
Joanne Botterill
Verifizierte Bewertung
DO NOT TRUST!!
I bought a bed for my son nearly a month ago. He is still sleeping on a mattress. They have lied repeatedly about attempted delivery and then stated they could not find the address. A total scam for extortionate delivery costs. I have no bed and no refund from another scam of a third party sales. DO NOT TRUST!
0
Christopher Leaper
Verifizierte Bewertung
I had a great experience with this…
I had a great experience with this company. I was a little worried when I seen the reviews but they keep in contact via the WhatsApp number and rang me when arrived at my property. The delivery driver was friendly, polite and I have no problem with my experience at all. 5 stars & an extra for the happy delivery driver
0
Die Akte
US
Alternativen zu Xlcourier
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Ist Xlcourier seriös?
Xlcourier erreicht aktuell 2,1 von 5 Sternen aus 64 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Xlcourier?
Kundinnen und Kunden bewerten Xlcourier im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 64 Bewertungen. 34 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Xlcourier gibt es?
Die bestbewerteten Anbieter in der Branche Kurierdienst sind Yodel by InPost (3,9 von 5), DPD UK (4,4 von 5), PostNord i Danmark (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Xlcourier beansprucht?
Nein. Das Profil von Xlcourier ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Xlcourier hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Xlcourier auf Bewertungen?
Xlcourier lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Xlcourier negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.