Bewertung
4,0
Gut · von 5 Sternen
Yolcu360 - Best Car Rental Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
99
10 in den letzten 12 Monaten
Reise-Aggregator
69%
Anteil 5-Sterne-Bewertungen
Bewertungen (99)
10 in 12 MonatenIhre Stimme
Erfahrung zu Yolcu360 - Best Car Rental schreiben
Turgut Geçer
Verifizierte Bewertung
There is no Customer Support or Solution
On July 22, 2026, I made a car reservation through Yolcu360 with Champ Rent A Car at Malatya Airport, to be picked up at 7:30 AM on July 30th. The day before, I called the company to confirm, they asked for my Findeks credit score (which is 1750), I sent a screenshot, and they said it was all set and they would deliver the car the next morning. I hung up. When I arrived at the airport, I couldn't reach anyone; no one answered the phone. The car wasn't there, nor was anyone waiting. Since it's a small airport, I went to the parking area because different companies were delivering rental cars there. Then I saw the car I had rented (a Citroen C4x), belonging to the same company, with their name on the license plate. I called the company and said I was with the car and asked them to come. At that moment, right in front of me, they gave the car to someone else. I was left standing there. Initially, the company said my reservation had been cancelled, so they gave it to someone else. Afterwards, they said the vehicle wasn't ours. They said they would check and kept us waiting at the airport for 3 hours for nothing. As anyone who knows Anatolia will attest, airports are very small. We were then forced to take a taxi from the airport to the city center, paying 2,000 TL. After that, we rented a car from a corporate company for a much higher price. During this time, Yolcu360 took no action or resolved our grievance. To make matters worse, they stated that the refund would be processed within 1-7 business days. However, today is the 9th business day, and we have received neither a refund nor any notification. Furthermore, during this time of inconvenience, we couldn't reach anyone from Yolcu360 through their call center. They only contacted us in the evening, saying they would arrange a car from another company. There's no service this bad and appalling. The car I rented was given to someone else right in front of my eyes, perhaps for an extra 300-500 TL, but Yolcu360 turned a blind eye. This is their service quality, this is their customer satisfaction.
0
aziz boukhris
Verifizierte Bewertung
I rented for the first time with them a…
I rented for the first time with them a car, finally there was some papers problems with the rental car company, so they informed me that they will cancel from their side, and i have to contact yolcu360 for refund, The 1 star missing is because i tried calling but no one picked up, i tried to reach through WhatsApp beut number is not registered, i sent an email and i got a reply couple of days later with clear instructions of how to cancel and a video showing the process, After doing as the video shown i received an email that it's under review than 3-4 days later i received a message that it was successful canceled and they will proceed the refund that will take 7 business days, i received my full refund after 24 hours
0
UM
Verifizierte Bewertung
Hayatımda yaşadığım en kötü müşteri…
Hayatımda yaşadığım en kötü müşteri deneyimlerinden biri. Rezervasyonumu müşteri hizmetleriyle görüşerek iptal ettim ve ödediğim tutarın 10 gün içinde hesabıma iade edileceği söylendi. Ancak bugün itibarıyla üzerinden bir aydan fazla zaman geçmesine rağmen hâlâ paramı geri almadım. Defalarca e-posta göndermeme ve iletişime geçmeye çalışmama rağmen hiçbir yanıt alamadım. Ne geri ödeme yapılıyor ne de müşteriye bilgi veriliyor. Verilen sözlerin tutulmaması ve müşterilerin tamamen görmezden gelinmesi kabul edilemez. Param iade edilene kadar bu deneyimimi paylaşmaya devam edeceğim. Kesinlikle tavsiye etmiyorum.
0
Ottokarl Teodoranton
Verifizierte Bewertung
Selam Sevil G., tskl.. Hemen kisa sürede islemi yaptin.
Selam, gercekten harika birisi yolcu 360 da calisan Sevil.G. cok cok tskl.. ufak bir ricam vardi hemen islemi en iyi sekilde halletti, Benim Icin miktar degil Bir gecek olan profesyonelce islem cözmek cok sogolsun Sevil G. Halletti.
0
Usman
Verifizierte Bewertung
Cancelled 36 hours before however they…
Cancelled 36 hours before however they made it so complicated to cancel. I have a case open with credit card company.
0
Die Akte
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Ist Yolcu360 - Best Car Rental seriös?
Yolcu360 - Best Car Rental erreicht aktuell 4,0 von 5 Sternen aus 99 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Istanbul, TR) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Yolcu360 - Best Car Rental?
Kundinnen und Kunden bewerten Yolcu360 - Best Car Rental im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 99 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Wo hat Yolcu360 - Best Car Rental seinen Sitz?
Yolcu360 - Best Car Rental hat seinen Sitz in Istanbul, TR. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Yolcu360 - Best Car Rental gibt es?
Die bestbewerteten Anbieter in der Branche Reise-Aggregator sind Jet2holidays (4,4 von 5), Hays Travel (4,9 von 5), eDreams (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Yolcu360 - Best Car Rental beansprucht?
Nein. Das Profil von Yolcu360 - Best Car Rental ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Yolcu360 - Best Car Rental hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Yolcu360 - Best Car Rental auf Bewertungen?
Yolcu360 - Best Car Rental lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Yolcu360 - Best Car Rental negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.