Bewertung
2,0
Mangelhaft · von 5 Sternen
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
15 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
bp
The platform I liked the most in the initial days ended up becoming a ghost town at the end. I used to pay for You.com's Chat platform and enjoyed their model collections plus agent builder. Later, they downgraded all the models and came to almost free-to-use models for various platforms. Ended their Chat business altogather and my chats are gone! What a bad move!
Linda
The service has had intermittant outages since I signed up with them a year ago. But it's now been completely out for the last five days. I reported the issue, and since I need to buy a new service to complete my work, I asked for a refund on the remaining six months of my membership. They said they don't refund for outages and had since fixed the problem. But nope. It's STILL not working.
EBerg
I am very dissatisfied with You.com's service, mainly because the customer support appears to be practically nonexistent or at least highly selective in my case. I have not been able to find any clear, reliable way to contact a real person behind the service. The only identifiable person I found was someone using the name Manish on Discord, but my messages there have not received any response. Originally, I would have been interested in requesting an official demo through a face-to-face video call. I was even considering testing one or two live ARI queries as part of a genuine purchase evaluation. However, no one responded to me. I eventually purchased the Pro membership and forgot to cancel it. Two days have now passed since the latest payment, and I simply wanted to contact the company quickly for example by email, but I could not even find a email address. Some of the contact links indexed by Google appear to be outdated and return 404 errors. The Help button in the chat leads to a form, but after submitting it, there is no email confirmation or any indication that the request was actually received. Overall, the UI/UX and support forms are very poor. In addition, if the chat responses do not consistently follow the service's own system prompt requirements, change formatting from one message to the next, and the markup intended for sources sometimes breaks or fails to cite sources correctly, it gives the impression that the product has not received enough attention, testing, or refinement. In practice, it seems that the strongest part of the service is You.com's own web crawler and indexing system. However, the actual product appears to rely heavily on API integrations with other providers, without enough deeper customization. As a result, many interactions feel inconsistent, confused, or unreliable, and the conversation does not always seem to remember previous messages properly. I also reported a similar issue in the bug report channel, but the report was closed without any meaningful explanation, no clarification on whether the issue was already known, whether it was being investigated, or what the actual status was. Based on my experience, the company feels unresponsive, indifferent, and poorly organized. My impression is that the service was built very quickly with startup funding, with more focus on monetization than on support, reliability, and product quality. This feedback is based not ONLY on my personal opinion, but also on concrete issues I encountered while using the service.
jeremy b
Sehr viele alte Modelle aus 2022. Sie reden von über 20+ Ai Modelle. Leider sind über 15 davon alleine alte chatGPT und Claude Modelle, die man nicht mehr braucht aus den letzten Jahren. Mistral large 2 bieten sie an, ist aber massiv veraltet. Kein Kimi,kein Qwen,kein Deepseek. Alles in allem sehr teuer und schlecht. Es gibt immer ein Tooken Limit, das you, com einstellt von 30000 tookens. Das ist super wenig und die websuch Ergebnisse sind faktisch oft unbrauchbar. Er mischt neue Informationen mit alten, emotionale Artikel die unsachlich sind werden übernommen und sachlich umgeschrieben. Alles in allem gibt es viele Probleme, beim sachlichen ansprechen auf Discord und meiner bitte, neue Modelle einzufügen wurde ich gebannt
Wiweck Singh
I am writing this review to warn others about my experience with You.com’s “YouPro” subscription. I recently received a payment reminder for USD 180 for a YouPro annual subscription, even though I never knowingly signed up for any paid plan with You.com. I have only ever used such services, if at all, on a trial or testing basis, and I did not give informed consent for any automatic conversion to a paid, auto‑renewing subscription. What disturbed me further was that the email included the last four digits of a card number, despite my not recalling that I had authorized You.com to store or repeatedly charge this card. Repeated reminders and attempted billing for a service I do not remember subscribing to feels like harassment and pressure to pay for something I did not knowingly buy. In my opinion, these practices are at best highly questionable and at worst resemble a subscription trap designed to extract money from users who never clearly agreed to a paid plan. If you are considering using You.com or YouPro, I strongly recommend you: Carefully check whether you are being enrolled in any paid or auto‑renewing plan. Monitor your email and card statements for any unexpected charges. Immediately dispute any charge or subscription you did not clearly authorize. Based on my experience, I would not trust You.com with my payment information and would advise others to be extremely cautious.
you.com erreicht aktuell 2,0 von 5 Sternen aus 52 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten you.com im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 52 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von you.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann you.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
you.com antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.