Bewertung
1,4
Schlecht · von 5 Sternen
Zapier Erfahrungen
1,4von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
316
71 in den letzten 12 Monaten
Unternehmen
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (316)
71 in 12 MonatenIhre Stimme
Erfahrung zu Zapier schreiben
Melissa Vance
Verifizierte Bewertung
Burned my monthly tasks in 48 hours. Absolute nightmare.
Look. Automating client lead forms is supposed to buy back my time, not kill an entire afternoon. Built a simple three-step zap for a project last week and it just repeatedly failed, chewed through my whole monthly task limit in two days, and tanked the workflow. Tried reaching out to support to get the billing sorted out. Nothing. Just an automated bot regurgitating rigid no-refund policies while the company keeps your card locked into renewal charges. Total waste of studio budget.
0
Katie Belfi
Verifizierte Bewertung
If could give less than one star I…
If could give less than one star I would and i WISH i had looked at this before I signed up - their AI bot told me it would be able to execute the tasks I needed but that I needed a higher-level subscription. I upgraded only to find the platform could not deliver on what I asked at all. The whole process was infuriating, and then after being a subscriber for a few hours, they refused to refund me.
0
Steve R
Verifizierte Bewertung
Zapier will hold you hostage over a missed email. Be warned.
Zapier will hold you hostage over a missed email. Be warned. I forgot to cancel my Zapier subscription before it auto-renewed at roughly $500. I reached out to support promptly after noticing the charge and politely asked for a refund. What followed was a masterclass in corporate runaround dressed up as customer service. First, they pointed me to their refund policy. Then they asked what "wasn't working" for me, as if the issue was something they could fix. When I pushed back, they assured me the support team was "fully authorized" to handle refund requests and that escalation wouldn't change the outcome. When I pushed again, they escalated to their billing team anyway. Billing also said no. So which was it: support had final authority, or billing did? Doesn't matter. The answer was always going to be no. Their justification? They sent a billing reminder email. That's it. Miss one email and you're locked into $500 with zero recourse. Every rep was perfectly pleasant, perfectly scripted, and perfectly unwilling to do the right thing. Refunding an unwanted auto-renewal when a customer asks in good faith is standard practice across the SaaS industry. Most companies at this price point handle it without a second thought. Zapier, a company valued in the billions, decided that $500 was worth more than a customer's goodwill. That tells you everything you need to know about how they view the people paying their bills. Set a calendar reminder. Screenshot it. Tattoo it on your arm. Because if you miss your renewal window, Zapier's support team will cheerfully offer to help you "get more value" from a plan you don't want, but they will not give you your money back.
0
Roger Hebert
Verifizierte Bewertung
Burned through my task limit in two days
I set up a basic three step lead integration to pipe website signups straight into our gym CRM, and it burned through my monthly task allowance in less than 48 hours without warning. Customer support just copy-pasted rigid policy pages at me over email instead of actually fixing the billing glitch. I spent four hours debugging a broken Zap when I should have been on the gym floor fixing equipment, honestly. Unbelievably frustrating tool if you're trying to run a tight business budget.
0
ben
Verifizierte Bewertung
DO NOT GIVE THIS COMPANY YOUR CARD DETAILS
No customer service, funds taken from my card without consent. I cannot speak to anyone at the company to resolve.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Häufige Fragen zu Zapier
Ist Zapier seriös?
Zapier erreicht aktuell 1,4 von 5 Sternen aus 316 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Zapier?
Kundinnen und Kunden bewerten Zapier im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 316 Bewertungen. 71 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Zapier beansprucht?
Nein. Das Profil von Zapier ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Zapier hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Zapier auf Bewertungen?
Zapier: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Zapier negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.