Zedlabz Erfahrungen

4,8von 5 · Hervorragend

2.091 Bewertungen

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Bewertung

4,8

Hervorragend · von 5 Sternen

Stimmen

2.091

28 in den letzten 12 Monaten

Computerspieleladen

83%

Anteil 5-Sterne-Bewertungen

Bewertungen (2.091)

28 in 12 Monaten

Ihre Stimme

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Euan

GB · 21. August 2026

Verifizierte Bewertung

Would highly recommend

I've ordered from Zedlabz several times over the last few years (products ranging from spare parts for retro consoles to accessories for new ones). There have never been any issues, shipping is always fast, and the products are always good quality. Would highly recommend .

21. August 2026

Protocolo

GB · 15. August 2026

Verifizierte Bewertung

Extremely kind staff and extremely…

Extremely kind staff and extremely tasty food! Great location!

15. August 2026

Matt Corcoran

GB · 21. Juli 2026

Verifizierte Bewertung

These guys are the best!

These guys are the best! I’ve been using them for a few years now and now rely on them entirely for spare parts and mods. The postage is fast, quality is always excellent and customer service team top notch! An absolute no-brainer 5 out of 5!

21. Juli 2026

Harry John

GB · 31. Mai 2026

Verifizierte Bewertung

Difficult return process

The ips screen for my GBC color bought from them is faulty and raising a return request seems to be impossible. I raised my concern with customer service a month ago ( 2 days after the screen stopped working ) & I’m no further along getting a replacement or refund. Multiple emails having to send pictures back and forth. As explained to them, the screen initially worked for a few days and then just stopped. Installation isn’t the issue here. It’s the screen itself. Do yourself a favour and pick up a screen replacement from elsewhere. I’ve bought and installed maybe 20+ Gameboy screens from places like Ali express with zero issues. Thought I’d buy a more premium screen for my childhood Gameboy, but the whole process has been a nightmare Also their email address on their customer service faq is spelled wrong. This alone gives me a poor impression of the company. I guess their ‘100 day money back guarantee’ means absolutely nothing! ( fyi Zedlabz, this is where your email address on your website is misspelt)

31. Mai 2026

Zedlabz

Antwort des Unternehmens · 31. Mai 2026

We're sorry to hear that you remain unhappy with your experience. The issue was initially reported as a fault claim and was therefore handled through our normal support and warranty process. As part of that process, we gather photographs and information about the installation and symptoms to help identify the cause of an issue and determine the most appropriate resolution. Many of the products we sell, including the screen kit purchased in this case, are technical DIY installation products where troubleshooting is often required to determine whether an issue relates to the supplied part, the installation, compatibility, power delivery or another factor. Our aim is always to help customers achieve a working outcome wherever possible. We responded promptly to the original report and requested further information to assist with diagnosing the issue. While we appreciate customers have work, family and other commitments and cannot always respond immediately, there were also significant periods where we were awaiting the requested information needed to continue troubleshooting. Technical support relies on an ongoing exchange of information, and extended gaps between responses will inevitably slow progress towards a resolution. We do not believe it is accurate to suggest that a return was impossible. The matter was being handled as a reported fault claim and the troubleshooting process was still ongoing while we gathered the information needed to determine the most appropriate resolution. We have not previously experienced reports of similar issues with this particular kit, which is one of the reasons we worked through the troubleshooting process before progressing to inspection. Over the years we have helped thousands of customers with the installation of technical products and, in many cases, have been able to help identify and resolve issues remotely, allowing customers to get their products working without the inconvenience of returning them. We have recently heard back from you with the additional information requested and are continuing to work with you directly towards a resolution. Kind regards, Kieran ZedLabz Customer Support

Robbert

GB · 27. Mai 2026

Verifizierte Bewertung

Terrible service !

Ordered a retrogem from them, they gave me a tracking, but it showed as not send. had to wait more than a week before day finally desided it was really lost. My customer canceled the order in the end leaving me to pay this out of my own pocket. Terrible service, i trully believe they did not have it in stock, and just created a shipping label to keep me waiting while they got in back in stock again. Will never order from them again,

27. Mai 2026

Zedlabz

Antwort des Unternehmens · 27. Mai 2026

We are sorry to hear that you were unhappy with your experience. We fully understand that the lack of tracking scans caused concern and confusion regarding the shipment status of the order. Unfortunately, while parcels are collected daily from us, Evri do not individually scan packages at the point of collection. Shipments are collected in bulk containers and typically receive their first scan later when processed at the local carrier facility. As confirmed throughout our communication, the order had been dispatched from our warehouse and was processed through our normal barcode-scanned dispatch procedures. We only generate shipment labels once goods have been physically packed and shipped. We also only offer products for sale that we have in stock unless explicitly marked as a pre-order item. In the rare event of a stock error, orders would normally be cancelled and refunded in 1-2 days after an audit to try and locate the stock. Once it became clear that the parcel had not progressed within the carrier network, we escalated the matter with Evri and worked to establish a resolution as quickly as reasonably possible. Following the investigation, the shipment was treated as lost within the carrier network and a replacement order was dispatched 8 days after the original shipment. We do appreciate that carrier issues ultimately reflect on us as the retailer, even where they occur outside of our direct control, and we are sorry for the inconvenience and frustration caused by the situation. Kind regards ZedLabz customer support.

Die Akte

Computerspieleladen Gaming-Service

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Typische Antwortzeit unter 7 Tagen. Beantwortet 67 % der negativen Bewertungen.

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Häufige Fragen zu Zedlabz

Ist Zedlabz seriös?

Zedlabz erreicht aktuell 4,8 von 5 Sternen aus 2.091 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (The Barn, Venn Farm, Tudwick Road, Tiptree, Essex, CO5 0SD Colchester, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Zedlabz?

Kundinnen und Kunden bewerten Zedlabz im Schnitt mit 4,8 von 5 Sternen („Hervorragend“) auf Basis von 2.091 Bewertungen. 28 davon stammen aus den letzten 12 Monaten.

Wo hat Zedlabz seinen Sitz?

Zedlabz hat seinen Sitz in The Barn, Venn Farm, Tudwick Road, Tiptree, Essex, CO5 0SD Colchester, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Zedlabz gibt es?

Die bestbewerteten Anbieter in der Branche Computerspieleladen sind Eneba (4,4 von 5), Eldorado.gg (4,4 von 5), IGGM (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Zedlabz beansprucht?

Nein. Das Profil von Zedlabz ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Zedlabz hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Zedlabz auf Bewertungen?

Zedlabz: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Zedlabz negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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