1Office Group Erfahrungen 2026: 4,1 von 5 (100 Bewertungen)

Bewertung

4,1

Gut · von 5 Sternen

Stimmen

100

8 in den letzten 12 Monaten

Dienstleister für Unternehmensverwaltung

78%

Anteil 5-Sterne-Bewertungen

Bewertungen (100)

8 in 12 Monaten

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Richard Oliver

EE · 16. August 2026

Verifizierte Bewertung

I am being scammed by them

I am being scammed by them; I am Brazilian and decided to set up a UK company with them. I submitted the request and made the payment on August 7th. They sent me a link to complete the KYC process, which I did. About three days later, I asked for a status update, and they claimed I hadn't completed the KYC. I did it again, took a screenshot as proof, and emailed it to them. To this day, my company hasn't been set up, and they haven't replied to my emails since August 11th. They left me high and dry and took my money. They are scammers! Do not hire this company for accounting services, and certainly not to set up your business. They will likely lie in their responses, claiming they tried to contact me or asked for documents I didn't provide—but that is a lie! They are scammers! On the 17th, I am going to report this to the police and file a lawsuit.

0

16. August 2026

Dylan BINET

EE · 3. August 2026

Verifizierte Bewertung

they're just scammers

0

3. August 2026

Maria

EE · 31. Januar 2026

Verifizierte Bewertung

I've never encountered an accounting…

I've never encountered an accounting service this disappointed and damaging. I initially left a 5-star review when signing with 1Office, after calls with Tõnis and Kristine from the sales department. To this day I wonder if they knew what they signed me up to. My accounting experience since then has been disappointing to say the least. Despite explaining my business setup multiple times to several team members, I received unclear pricing estimates and incomplete tax guidance. Important tax allowances I’m legally entitled to were never mentioned and only came up after consulting an external accountant. The lawyer Viire, who was suppose to help me with my legal company name and set up, charged me 93€ for the service, provided via email, and sent me three company name suggestions that were supposed to be legally on the safe side. All 3 names she gave me were already trademarked and I couldn't use them, which lead to a further 2 week delay in my company set up. In the end I did all research myself with the help of Chatgpt and was granted my new company name instantly. Don't book a lawyer or accounting session with them, it's not worth the money. There are much better services available in Estonia! More concerning, despite submitting all required documents and monthly reports, my VAT return was running late and I received an official reminder from the boarder control. I had to follow up myself to ensure it was submitted. This happened twice in my 4 months with 1Office. While my assigned accountant Diana seemed to have tried her best, I never received clear information on my questions, following up several times was the standard procedure for me. There seem to be serious internal communication issues and inconsistent advice within the team. In my last month's with the iffice I was blackmailed that I won't receive my company documents unless I pay more money. I had to hire a new accountant who I paid again to do the work I paid 1office to do. If you want to live in constant worry of what's going to happen next in your accounting, if you want to feel insulted and treated unprofessionally, 1office is the way to go. If you do decide to sign with them, ask for a contract and the T&C and make sure they are up to date. Always request your monthly paperwork, so you don't have to worry about any possible set backs/ blackmail later. Put everything in writing, record and transcribe everything and make sure you're on top of it all. If you want an accountant that's looking out for you, who is available via email and phone, who has your best interest in mind and who treats you like a human being, hire a freelancer!

0

31. Januar 2026

1Office Group

Antwort des Unternehmens · 31. Januar 2026

We are sorry to hear that your experience did not meet your expectations, especially after such a positive start with our team. We would like to address the points you raised to provide a full picture of the situation. It is important to clarify that during your initial months, you were benefiting from a campaign deal, which was significantly below our standard market rates. When this promotional period ended, your account transitioned to our standard pricing which is visible on our website. We must firmly disagree with the characterization of our final interactions as "blackmail." Like most professional service firms, we require all outstanding invoices for services already rendered to be settled before the final handover of company documentation. This is a standard business procedure and was handled in accordance with our terms and conditions. Our goal is always to provide a transparent and reliable service for all of our customers. We wish you the very best with your business, and we hope your future experiences are nothing but positive. Best regards, 1Office

David Lonyai

EE · 22. Januar 2026

Verifizierte Bewertung

Absolutely not worth it

Absolutely not worth it. Most expensive and worst accountants I have ever worked with. Overcharging and negligent. Go with them if you want to get ripped off and still fined by the Estonian tax authorities.

0

22. Januar 2026

ilyas

EE · 31. Dezember 2025

Verifizierte Bewertung

My experience with Katrin Vija from…

My experience with Katrin Vija from 1Office was excellent. She was thoroughly prepared and had researched my situation beforehand, making our call regarding my e-Residency status and company highly productive. Katrin is incredibly knowledgeable and shared valuable, practical tips for the process.

0

31. Dezember 2025

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Antwortet langsam

Typische Antwortzeit über einer Woche. Beantwortet 36 % der negativen Bewertungen.

Alternativen zu 1Office Group

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Häufige Fragen zu 1Office Group

Ist 1Office Group seriös?

1Office Group erreicht aktuell 4,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Narva mnt 5, 10117 Tallinn, EE) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden 1Office Group?

Kundinnen und Kunden bewerten 1Office Group im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 8 davon stammen aus den letzten 12 Monaten.

Wo hat 1Office Group seinen Sitz?

1Office Group hat seinen Sitz in Narva mnt 5, 10117 Tallinn, EE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu 1Office Group gibt es?

Die bestbewerteten Anbieter in der Branche Dienstleister für Unternehmensverwaltung sind ZenBusiness (4,5 von 5), 1st Formations (4,8 von 5), Tailor Brands (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von 1Office Group beansprucht?

Nein. Das Profil von 1Office Group ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann 1Office Group hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet 1Office Group auf Bewertungen?

1Office Group: Antwortet langsam. Typische Antwortzeit über einer Woche.

Kann 1Office Group negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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