Bewertung
2,2
Mangelhaft · von 5 Sternen
Mietwagenanbieteracerentacar.com
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
635 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Derek Bivens
“When customers choose to use their personal insurance, the location requires an insurance declaration page showing the applicable coverage details and deductibles so that coverage can be properly verified.” You told this to a customer in a previous complaint. I provided mine and you guys still snuck your insurance on there and refused to view your own security footage or give a me a refund. Its just a scam so the associates can get commission. Any review site you look, this place has the absolute worst reviews. Make sure to check out the BBB before you rent with this place.
Chaya M Horowitz
Worst experience ever! They charged tons of hidden fees at the counter. The rental is extremely far from the airport and off site. Had to wait a long time for the shuttle. Really unhelpful customer service! They just want your money!
JULIA CLARKE
Michelle is so friendly and amazing. She made our experience very special
Paolo Raffaele Martin
ACE's response DOES NOT CORRESPOND TO REALITY... I RENTED A CAR IN BUENOS AIRES WITH ZERO EXCESS, REPORTED ZERO NEW DAMAGES UPON DELIVERY (IN ANY CASE I WOULD NOT HAVE HAD TO PAY ANYTHING WITH ZERO EXCESS EVEN IN THE PRESENCE OF DAMAGES) INSTEAD 1000 EUROS OF DAMAGES ARRIVED . CONTINUOUS EMAILS TO ACE CONTINUOUS SENDING OF DOCUMENTS CERTIFYING ZERO EXCESS... AFTER THE FIRST RESPONSES KINDLY ASKED TO WAIT, AFTER MORE THAN A MONTH NO MORE RESPONSE. Ace disappeared!!!!! WHAT DO YOU SAY, I CAN JUST CONTACT YOU TO RESOLVE THE DISPUTES? MAYBE YOU'RE RIGHT ABOUT THE QUESTIONS, BUT YOU'RE VERY CAREFUL NOT TO RESPOND TO THE QUESTIONS YOU'RE WRONG WITH... ACTION HAS BEEN INITIATED WITH MASTERCARD TO RECOVER THE MONEY WITHDRAWN WITHOUT REASON... THEN WE'LL SEE IF WE CAN START LEGAL ACTION TO RECOVER THE PERSONAL DAMAGES ALL THIS HAS CAUSED. Reservation ACE14607022 so you can't say you don't know what we're talking about. LET'S SEE WHAT YOU RESPOND!!!!
Y C
The company are trying to charge me for damage that never occurred. They have totally fabricated a claim and must not be trusted. I only had the car for a few hours, and drove it with zero passengers, never doing any damage or opening any of the doors other than the driver door and they are suggesting that damage was done in the rear doorjams as well as other places. Their fabricated "proof" includes blurry photos with finger pointing at "scratches" so small that they are impossible to discern and with no corresponding picture of the same location on the car at pickup time. This is clearly a fraudulent company and needs to be stopped.
Typische Antwortzeit unter 7 Tagen. Beantwortet 99 % der negativen Bewertungen.
ACE Rent A Car erreicht aktuell 2,2 von 5 Sternen aus 1.355 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten ACE Rent A Car im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 1.355 Bewertungen. 635 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von ACE Rent A Car ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann ACE Rent A Car hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
ACE Rent A Car: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.