Bewertung
1,6
Mangelhaft · von 5 Sternen
1,6von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
84 in den letzten 12 Monaten
Geld & Versicherung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Vikram Singh Thakur
Totally avoid the travel insurance from their UAE unit. It's a scam. In our whole life we only once had to claim and it was just a phone call and email. The UAE chaps are a scam. Looking for evermore loopholes to avoid paying the claim. It's borderline unethical. My son was increasingly unwell while were waiting to board the flight. The airline staff in lounge were stellar. My son and wife had to be off-boarded. We had to buy new tickets for two days later. All circumstantial evidence provided. Yet, they keep looking for more drama. Two months . Still reviewing the claim. Avoid like a plague, or buy from regulated market UK. It's a scam.
Ricardo Juarez
Extremely disappointed with AIG’s service. I accidentally reported my phone as lost, but I immediately contacted AIG to cancel the claim/report. Unfortunately, the cancellation was not handled correctly, and as a result, I have now been unable to use my phone for 12 days. What is even more frustrating is that no one in customer service can give me a clear answer about when my phone will be usable again. Every time I contact them, I get the same response: they don’t know when the issue will be resolved and cannot provide me with a timeframe. It is unacceptable to be without a working phone for 12 days because of an issue that should have been corrected immediately. I understand that mistakes can happen, but the lack of communication, accountability, and a clear solution from AIG has been extremely frustrating. I expected much better service from an insurance company like AIG. I hope someone takes responsibility for this situation and provides a solution as soon as possible.
Piet
I had submitted a claim for flight cancellation via my Mastercard Black. The claim was handled by AIG. On 14 July, I received an email from AIG stating that the claim had been approved and that the money would be credited to my account within 7 working days. By the end of July, I still hadn’t received anything, so I rang AIG; they said they would look into it and I’d get a reply within 7 days. I’ve heard nothing and received no money to this day. So I rang them again and spent over an hour on the phone. Once again, they tried to fob me off by saying I’d get a reply within 7 days. Naturally, I didn’t accept this, but you hit a complete dead end. It’s beyond belief. The claim has been approved by Mastercard, the money is available, but for some reason they’re holding it back. I’ve also passed the case on to my bank, which issued the card to me. They’ve promised to send an email as well, but my trust in AIG has plummeted to zero. The question is: where is my money?
Herald Munguia
Worst experience ever this company is a bunch of BS had way more than two weeks just to process a claim spoke to a personnel for more than four hours which he couldn’t create a ticket wasn’t able to do. It went on the laptop, created a ticket in less than two minutes he tried for four hours and couldn’t do it. What a joke don’t ever get AppleCare. This is a whole bunch of BS. Nothing but a bunch of scams to this day I still haven’t received the phone. It’s been more than two weeks the worst service ever. if I could give him zero stars I would, but it doesn’t allow me to.
Kirsten Catto
Hi, I have waited the exact number of days before I can put this complaint in, just 5 Buisness days. I am still waiting for my iPhone to be collected and shipped from Apple, bear in mind, it's been ready for collection since Monday the 3rd. AIG pick up my phone... and send it to me.....
Typische Antwortzeit unter 24 Stunden.
AIG erreicht aktuell 1,6 von 5 Sternen aus 222 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Water Street 175, 10038 New York, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten AIG im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 222 Bewertungen. 84 davon stammen aus den letzten 12 Monaten.
AIG hat seinen Sitz in Water Street 175, 10038 New York, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Geld & Versicherung sind UniSalute Spa (4,6 von 5), Cash 4 You (5,0 von 5), LÉON [ex léon de Bruxelles] (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von AIG ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann AIG hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
AIG: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.