Bewertung
2,6
Durchschnittlich · von 5 Sternen
Fahrzeug & Transportairbnb.com.br
Airbnb Erfahrungen
2,6von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
25
3 in den letzten 12 Monaten
Fahrzeug & Transport
28%
Anteil 5-Sterne-Bewertungen
Bewertungen (25)
3 in 12 MonatenIhre Stimme
Erfahrung zu Airbnb schreiben
Fady Manna
Verifizierte Bewertung
Very disappointing experience - not recommended
Very disappointing experience with the host and Airbnb. I booked late due to a flight delay and, since I don’t read Portuguese, I did not notice there was no parking. The host later informed me and asked me to pay extra outside Airbnb platform for parking payment I immediately asked for a cancellation a few hours after booking because the city doesnt have a good public parking system and the car is a must to have, but the host refused and demanded 50%. When I said by meaning I will leave an honest review after checkout, the host reported to Airbnb that he was uncomfortable hosting me and stayed me and my family with 5 YO kid for 4 hours on the road without any customer service and caring, yet my payment was not refunded. I don’t recommend this apartment or this host. This kind of mentality doesnt match if you are going in Holiday *** WING | 2 Suites | Beachfront | Sea View | BC *** Entire rental unit in Balneário Camboriú, Brazil 4 guests2 bedrooms2 beds2.5 baths This is the host account shows just 1 year as host and all his portfolio, he might ask for extra service to be paid outside Airbnb. Guilherme in Airbnb Thanks,
0
NILZETEO CONCEICAO
Verifizierte Bewertung
Airbnb does not proteAirbnb does not protect hosts or assume responsibility: losses always remain with the ownerct hosts nor…
Airbnb does not protect hosts nor assume responsibility for them! Be prepared: when damage is caused by guests, the loss will be the sole responsibility of the property owner. We have worked in the tourism and vacation rental sector for over 25 years, long before Airbnb existed, and only recently have we started using the platform, among other channels. Recently, we faced a serious case of property damage during a stay, duly documented with: - a signed inspection report at check-in, confirming delivery in perfect condition; - complete photographic documentation before the guest's arrival; - photos of the damage immediately after check-out; - formal communication from the condominium regarding the guest's inappropriate behavior. In other words, the property was demonstrably delivered in perfect condition and, at the end of the stay, presented evident and documented damage. The cause-and-effect relationship is logical, direct, unequivocal, and proven. Even so, Airbnb refused the refund, claiming there is no conclusive proof that the damage was caused by the guest. This unfounded justification and denial of clear evidence demonstrates that Airbnb is shirking responsibility, preventing refunds, and transferring all losses to the property owner. This shows that the AirCover host protection is merely theoretical and illusory, failing to function when truly needed. We are evaluating, together with our legal department, the appropriate measures to defend our rights and obtain compensation for the losses suffered. We warn other hosts: do not trust the protection offered by the Airbnb platform, as in practice it proves to be without real guarantees. Nilzete and Giuliano
0
Julia Nanson
Verifizierte Bewertung
The information was incorrect …
The information was incorrect on airbnb's on listing. The washing machine listed was outside the property, round a driveway, in the owner's garage. It was dirty and hard to get to...cluttered with the owners items. Reported straight away to airbnb, started off fine then we heard nothing & kept having to repeat stating the problem over and over again to different agents...in Toronto I think. After leaving the property after 8 days later airbnb still had no response. Eventually I was sent a message advising I would get a refund of 30% of each night stopped and the case would be closed...still have no idea who was dealing with the case. If you have a problem...be warned!
0
La Torriola Todi
Verifizierte Bewertung
Artificial Insanity
I am a host. It's over 2 months that they hold the payments of 3 bookings. The assistance is inefficient, inadequate, frustrating: they ask for a document that I sent them several times, and every time they ask for the same thing as if I didn't send it. I think this service is managed by A.I. But beyond them there is an Artificial Insanity. I say this because don't want to think to a worse reason: holding the money you manage on behalf of someone else in my country is a crime
0
Jorfran Farjun
Verifizierte Bewertung
PÉSSIMA ADMINISTRAÇÃO!
Recentemente, publiquei um anúncio de imóvel para locação e tive péssima experiência quando precisei acionar a equipe administrativa da empresa Airbnb. A equipe age de forma completamente arbitrária, a começar que impõem uma regra absurda e unilateral, em que a empresa pode nos gravar em ligações telefônicas e não admitem que possamos fazer gravações telefônicas de nossa parte. Quando me ligaram e fui informado que estava sendo gravado e que, por minha vez, também disse que estava gravando, a empresa se recusou a dar continuidade e a atendente informou que não há esta permissão para que possamos gravar. Informam que se precisamos das gravações é somente pedi-las. Assim o fiz e, até o momento não recebi as tais gravações. Estou aguardando! Também busquei acionar a Ouvidoria e nos informam não dispor deste canal e que todas as situações devem ser tratadas por ligações ou pelo chat, sendo que as conversas vão ficando em aberto, pois somente respondem quando há atendente disponível, e a cada retomada são atendentes diferentes, o que gera informações contraditórias de uns para outros atendentes. Por fim, precisei de amparos para acionar o seguro que dizem disponibilizar, mas, ainda segundo as regras da própria empresa, existe um prazo curto, também determinado pela empresa, para acionar tal seguro.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
BR
Alternativen zu Airbnb
Fahrzeug & Transport-Ranking →Häufige Fragen zu Airbnb
Ist Airbnb seriös?
Airbnb erreicht aktuell 2,6 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: BR. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Airbnb?
Kundinnen und Kunden bewerten Airbnb im Schnitt mit 2,6 von 5 Sternen („Durchschnittlich“) auf Basis von 25 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Airbnb gibt es?
Die bestbewerteten Anbieter in der Branche Fahrzeug & Transport sind Grandado (3,1 von 5), Airports Taxi Transfers (4,2 von 5), DMV (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Airbnb beansprucht?
Nein. Das Profil von Airbnb ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Airbnb hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Airbnb auf Bewertungen?
Airbnb: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Airbnb negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.