Bewertung
2,8
Durchschnittlich · von 5 Sternen
Veranstaltungen & Unterhaltungalza.sk
Alza Erfahrungen
2,8von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
69
13 in den letzten 12 Monaten
Veranstaltungen & Unterhaltung
32%
Anteil 5-Sterne-Bewertungen
Bewertungen (69)
13 in 12 MonatenIhre Stimme
Erfahrung zu Alza schreiben
david bianco
Verifizierte Bewertung
The early bird leaves the worms this time...
They promised to deliver the oven from 3-5 pm, but came earlier. We got a call today, at around 1 pm, exactly after eating that they were coming to take our old oven. 5 minutes wasn't enough time to unplug the oven so the guy just left us with a useless oven. Now we have to pay extra to remove the oven. Thanks a lot....
0
Polina
Verifizierte Bewertung
so much disapointed..
so much disapointed.. Jun18 ordered a gift for my friend, they promised delivery next morning, (i had 1 extra day) but they didn't deliver in time & postponed!!3 times after & still it's not delivered. My friend's birthday has passed & i missed to make a gift. thanks to alza... =/ Shame. At least DO NOT PROMISS if you're unable to keep your word!
0
Jozef
Verifizierte Bewertung
Misleading and Deceptive Marketinght…
I am leaving this review to highlight highly misleading business practices by Alza. First, their heavily advertised "lowest price guarantee" is not what it claims to be. I found the exact same product at a lower price from another reputable, established retailer operating in the same market (which also features both an e-shop and physical stores). When I provided the link and requested a price match, Alza’s customer support refused, explicitly stating that they only match prices from one single specific competitor (Nay). Calling this a general "lowest price guarantee" is entirely disingenuous. Second, Alza is using deceptive marketing regarding product warranties. They advertise a "free 5-year warranty" as an exclusive gift from their store to incentivize purchases. In reality, this is a standard, publicly available promotion offered directly by the manufacturer (Epson) to anyone who purchases the device, regardless of the retailer. Presenting a manufacturer's public promo as their own exclusive added value is completely dishonest. Due to these deceptive marketing tactics, lack of transparency, and unhelpful customer service, I am deeply disappointed and will be taking my business to a retailer that operates with genuine transparency.
0
Braňo Kolesár
Verifizierte Bewertung
Best Czech/Slovak E-shop
Most reliable e-shop with the wides selection of items in Czechia and Slovakia. Their delivery is extremelly fast and reliable, 99% of time when you order something that is in stock, it will arrive in the following days morning. I have ordered many electronics and other gadgets from there and had zero issues, especially with their complaint system, their complaint policy is great and if the product isn't working or had some other issue they always refund or give a new one. (if you didn't break it by bad handling of course)
0
Romana F
Verifizierte Bewertung
STAY AWAY FROM THIS COMPANY!!
Very disappointing experience with Alza. My order was canceled by the store and although I received the money back, the €30 discount vouchers I used have not been restored. Since the order was never completed, the vouchers were effectively not used. I contacted customer support multiple times and was told that colleagues from the relevant department would reach out to me, but no one ever did. It has now been almost 3 weeks and the issue is still unresolved. I am left without the vouchers I am entitled to. This level of customer service is unacceptable and very disappointing.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
CZ
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Ist Alza seriös?
Alza erreicht aktuell 2,8 von 5 Sternen aus 69 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: CZ. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Alza?
Kundinnen und Kunden bewerten Alza im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 69 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Alza gibt es?
Die bestbewerteten Anbieter in der Branche Veranstaltungen & Unterhaltung sind Showroomprive (4,2 von 5), Cchezvous (4,3 von 5), JD Sports España (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Alza beansprucht?
Nein. Das Profil von Alza ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Alza hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Alza auf Bewertungen?
Alza: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Alza negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.