Bewertung
1,8
Mangelhaft · von 5 Sternen
Reiseveranstalteramigotours.com
Amigo Tours Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
128
49 in den letzten 12 Monaten
Reiseveranstalter
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (128)
49 in 12 MonatenIhre Stimme
Erfahrung zu Amigo Tours schreiben
Hamzah
Verifizierte Bewertung
SCAM ARTISTS STOLE €400
SCAM ARTISTS, AVOID AT ALL COSTS. STOLE €400 from us and never even attempted to pretend to be real. We were told to meet at Sagrada at 9:15am, tour guide never showed up or even attempt to contact us. When calling they kept saying “oh we looked for you” even though the lady at the information center said they always have the same issue with this company
0
Nidas
Verifizierte Bewertung
⭐ **1 STAR
⭐ **1 STAR – AVOID THIS TOUR OPERATOR** We booked the **VIP Chichén Itzá tour specifically because it included hotel pick-up**, and before paying we checked that our hotel was within the advertised free pick-up area. The terms and conditions clearly state that an additional fee may apply **if the hotel has difficult access**. Our hotel does not. Within minutes of booking, the tour operator contacted us demanding an **extra payment**, claiming our hotel was “too far away.” When I pointed out their own T&Cs, they responded by quoting them back to me while **conveniently cutting out the part that says the additional charge applies when a hotel has difficult access**. That was enough for us. We cancelled immediately. Even more disappointing was **GetYourGuide support**. Instead of actually checking the advertised pick-up conditions and the wording of the T&Cs, the agent simply defended the tour operator. It genuinely felt as though she hadn't even bothered to read what I was pointing out. If you advertise **free hotel pick-up**, confirm an area is included, and then demand more money immediately after somebody pays, that is extremely misleading. **Cancelled and booked elsewhere. In my opinion, this felt like a bait-and-switch. Avoid.**
0
Karla Castillo
Verifizierte Bewertung
ESTAFADORES
ESTAFADORES. Vinimos al museo de Frida Khalo en cuidad de México y las entradas que nos enviaron de “Amigo Tours” eran entradas que ya les habían enviado a alguien más. No se hacen responsables, no devuelven el dinero, no contestan las llamadas, no contestan los mensajes. Fue un robo total, hubimos alrededor de 10 personas con el mismo problema
0
Gil Kaufman
Verifizierte Bewertung
Horrible company
0 star I strongly advise against booking any trip with Amigo. Our experience was extremely disappointing from start to finish. The company changed the advertised bus transportation to a train without providing a proper explanation. Instead of a comfortable bus ride, we had to travel on a crowded train with very limited space because of the number of passengers and their luggage. After arriving in Prague, our guide, Luis, encouraged us to continue sightseeing and recommended a restaurant that was far from the meeting point. We followed his advice, but there was a long queue at the restaurant, which delayed us. He then insisted that we take an Uber back, saying it would be quicker, but it actually took longer than walking. The most unacceptable part of the trip was what happened next. The guide left Prague and returned to Berlin without us, even though he knew we were tourists, unfamiliar with the city, and did not speak the local language. The company sent us train tickets and assured us they would be valid for our return journey. They were not. We were forced to purchase new tickets at our own expense, in addition to paying for the unnecessary Uber ride. As a result, we didn't return to our hotel until after midnight. Throughout this ordeal, the company never contacted us to check whether we had made it back safely or to offer any assistance. What should have been an enjoyable day trip turned into a stressful 16-hour ordeal caused by poor organization, misleading information, and a lack of customer care. Based on our experience, I cannot recommend this company and would encourage others to look for a more reliable tour operator.
0
Paola Tonussi
Verifizierte Bewertung
visita guidata a Westminster - che però quel giorno era chiusa
Ho prenotato una visita guidata (con audioguida, con un gentile accompagnatore a portarci all'interno) al Parlamento e all'abbazia di Westminster. L'ora indicatami sulla prenotazione era sbagliata - l'appuntamento era un'ora dopo - ma... quel giorno l'Abbazia era chiusa e quindi non abbiamo potuto visitarla. Ho scritto ad Amigo relazionando l'accaduto e chiedendo il rimborso dei biglietti dell'Abbazia, ma finora non ho avuto risposta
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 6 % der negativen Bewertungen.
ES
Alternativen zu Amigo Tours
Reiseveranstalter-Ranking →Häufige Fragen zu Amigo Tours
Ist Amigo Tours seriös?
Amigo Tours erreicht aktuell 1,8 von 5 Sternen aus 128 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: ES. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Amigo Tours?
Kundinnen und Kunden bewerten Amigo Tours im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 128 Bewertungen. 49 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Amigo Tours gibt es?
Die bestbewerteten Anbieter in der Branche Reiseveranstalter sind Jet2holidays (4,2 von 5), Trip (4,0 von 5), Civitatis (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Amigo Tours beansprucht?
Nein. Das Profil von Amigo Tours ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Amigo Tours hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Amigo Tours auf Bewertungen?
Amigo Tours: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Amigo Tours negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.