Bewertung
1,7
Mangelhaft · von 5 Sternen
AQUAZZURA Erfahrungen
1,7von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
68
27 in den letzten 12 Monaten
Schuhgeschäft
12%
Anteil 5-Sterne-Bewertungen
Bewertungen (68)
27 in 12 MonatenIhre Stimme
Erfahrung zu AQUAZZURA schreiben
Lynne Turner
Verifizierte Bewertung
I wish I would have read these reviews…
I wish I would have read these reviews before purchasing. I have completed the return request online, and received an email with a RMA approval code but no return label. I have called the two phone numbers and emailed the contact info on a business card included in my packages from Evera Bailey who is the store manager at Aquazzira Belmont Park Village. Both went to voicemail. I have messaged through Instagram. I have submitted a request to Customer Servicethrough the website. My next step will be to file a dispute with my credit card company so I am not required to pay $1700 outstanding on my bill while this is resolved. Extremely disappointed for a company I thought was high quality and could be trusted. I was hopeful these would be the shoes I would wear to my wedding in April 2027.
0
parveen akhtar
Verifizierte Bewertung
works experience ever not happy as no one answers call when…
not happy as no one answers call when they do can't help i bought a pair of shoes from the paris store contacted writhing 3 days of receiving to say sequins are missing took few weeks to arrange return would not give my money nkbas they said unpaid cash however when something is faulty its part of consumer rights to refund accepted voucher but not happy that i can not get a refund. now trying to use voucher online but theres no voucher number to put in online so looks like u can only use in store unacceptable as nearest store is in london i live in yorkshire.
0
Ceren Karaca
Verifizierte Bewertung
Aquazzura doesn’t stand behind its products
I have always admired Aquazzura for its craftsmanship, which makes this experience especially disappointing. I purchased a pair of Aquazzura Ginza slingback shoes from an authorized retailer, Bergdorf Goodman. When I wore them for the first time, I discovered that the left shoe is black while the right shoe is dark burgundy. Unfortunately, Bergdorf Goodman denied my request due to the time that had passed since the purchase, and directed me to contact manufacturer. Aquazzura declined to assist because the shoes were purchased through a retailer rather than directly from its website. They put me in a vicious circle. For a luxury brand, I expected greater confidence in the quality of its products and a willingness to help when a genuine quality concern arises. This experience has been very disappointing.
0
Kalina Har
Verifizierte Bewertung
Disgraceful experience buying directly from Aquazurra
Disgraceful experience buying directly. I have emailed, filled out the form, written to them directly via DM, and tried to call multiple times with nobody picking up the phone. One time a lady picked up and only spoke Italian although I pressed 2 for English. There is an issue with my order indicated by Fedex - after they sent it with a delay, although I paid for express delivery. Very disappointing for a luxury house.
0
Sophie1
Verifizierte Bewertung
Terrible customer service
Terrible customer service. I ordered a pair of shoes online and they took I think two weeks to arrive which is astonishing. They use FedEx and again the service was appalling with them (delivered to another address without telling me). If you call aquazurra no one speaks English and there’s no effort at all to help you. So bad verses other similar brands where the service should be impeccable with this type of price point.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 81 % der negativen Bewertungen.
IT
Alternativen zu AQUAZZURA
Schuhgeschäft-Ranking →Häufige Fragen zu AQUAZZURA
Ist AQUAZZURA seriös?
AQUAZZURA erreicht aktuell 1,7 von 5 Sternen aus 68 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: IT. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden AQUAZZURA?
Kundinnen und Kunden bewerten AQUAZZURA im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 68 Bewertungen. 27 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu AQUAZZURA gibt es?
Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt (4,1 von 5), PAVERS (4,9 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von AQUAZZURA beansprucht?
Nein. Das Profil von AQUAZZURA ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann AQUAZZURA hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet AQUAZZURA auf Bewertungen?
AQUAZZURA: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann AQUAZZURA negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.