Bewertung
1,3
Schlecht · von 5 Sternen
Batik Air Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
466
183 in den letzten 12 Monaten
Flugsuchmaschine
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (466)
183 in 12 MonatenIhre Stimme
Erfahrung zu Batik Air schreiben
Nabil Naidu
Verifizierte Bewertung
Repeated Delays, No Communication, No Ground Support that my recent…
I regret to say that my recent experience with Batik Air was deeply disappointing — and unfortunately consistent with prior experiences. On my onward journey (KL → Bali), the Batik Air flight was delayed by approximately one hour. During this time, passengers were left on board without meaningful updates or refreshments. This delay caused my wife and me to miss our onward connecting flight from Bali. Upon arrival in Bali close to midnight, there were no Batik Air representatives available at the airport to provide assistance or guidance. We were effectively stranded, forced to arrange last-minute accommodation ourselves and purchase new onward tickets at our own expense. This resulted in our arrival in Adelaide being delayed by nearly 12 hours, significantly disrupting pre-arranged plans. On the return journey, Batik Air was again delayed by approximately one hour. Boarding was chaotic and poorly managed. Despite travelling with cabin baggage only to facilitate a smoother transit, we were informed at the gate that we were required to check in our bags due to the aircraft being “too full,” which contradicted earlier information and created further confusion. Across both legs, the consistent issues were: • Delays • Poor communication • Lack of on-ground support • Disorganised boarding Based on my repeated experiences, punctuality and passenger management do not appear to be operational priorities. I would strongly caution travellers relying on tight connections to reconsider using Batik Air.
0
Declan
Verifizierte Bewertung
Unannounced eight hour delay in our…
Unannounced eight hour delay in our departure flight time. When I finally arrived, I noticed they double charged my credit card for our tickets- that was a month ago and I’m still getting nowhere with them. Hopeless. Avoid them!
0
Cmac
Verifizierte Bewertung
Charged for drinking water 🤦♂️
*Made to throw out our waters then charged during the flight for water*. Flew from Bali to Melbourne 28/08/26, 5 hour flight. Flight was delayed 1.5 hours - it happens. But then security met everyone at the gate and was searching bags for bottled water which I thought was weird because we had already gone through security and I had water bought from post security checks which I wasn’t allowed to take. We get on the flight and the air hostess was rude to a customer I had witnessed. About 40 mins into the flight they come down the aisle with food and drinks and I asked for a water and had to pay IDR 30,000 ($2.50aud) for a 300ml bottle of water. Absolute joke. The woman next to me refused to pay and said she just wanted a cup of water and the hostess stormed off and got a cup or water. Call me precious but that’s ridiculous getting everyone to throw out their own waters and then charge everyone for a drink on a 5 hour flight. Ontop of that I used their AI on WhatsApp which was useless and sent an email to them with a question about additional luggage purchase which I didn’t get a reply for. Also no tvs on the seats so won’t be flying with them again. Not worth the slightly cheaper rate.
0
EQ Tan
Verifizierte Bewertung
Bad Airline Choice
Worst airline, repeatedly reschedule the flight until the whole trip is unflightable. When requesting for refund, the refund is never reaching bank account, until today. When you are contacting their customer support, they would just ghosting you. Avoid at all cost
0
Lim Jason
Verifizierte Bewertung
Shit airline
Shit airline, non-stop delays for no reason. Delayed my fly on 3 separate occasions for 5 hours total
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
ID
Alternativen zu Batik Air
Flugsuchmaschine-Ranking →Häufige Fragen zu Batik Air
Ist Batik Air seriös?
Batik Air erreicht aktuell 1,3 von 5 Sternen aus 466 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: ID. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Batik Air?
Kundinnen und Kunden bewerten Batik Air im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 466 Bewertungen. 183 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Batik Air gibt es?
Die bestbewerteten Anbieter in der Branche Flugsuchmaschine sind eDreams (4,4 von 5), Opodo (4,2 von 5), Volotea (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Batik Air beansprucht?
Nein. Das Profil von Batik Air ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Batik Air hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Batik Air auf Bewertungen?
Batik Air: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Batik Air negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.