Bewertung
3,9
Gut · von 5 Sternen
BEERWULF.com ® Erfahrungen
3,9von 5 · Gut
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Stimmen
51.207
156 in den letzten 12 Monaten
Bierhandlung
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (51.207)
156 in 12 MonatenIhre Stimme
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Michele Del Greco
Verifizierte Bewertung
Pessimi
Pessimi. Ho speso centinaia di euro per la spillatrice e nessuno mi ha avvisato che i fusti da due non vengono più prodotti. L’operatore non mi ha neanche proposto un’alternativa (non so, uno sconto per l’acquisto della spillatrice da 5 litri o che ne so) suggerendomi semplicemente di portare l’apparecchio in discarica. Per non parlare poi della scelta dozzinale del tipo di birre ora, prima era molto più originale
0
Mark Bradley
Verifizierte Bewertung
This is in response to Beerwulf's…
This is in response to Beerwulf's counter claims to my first review on Friday 7th August 26. The first point I take exception to in their reply "Our team did make efforts to assist and find a suitable resolution throughout the case" JUST ISN'T TRUE! (So add dishonesty to your long list of failings.) YOU DID NOTHING! Let me repeat again for Total Clarity (because you have obviously not read or understood what was written in my first review) The faulty Beerwulf Blade was returned to your warehouse on Tuesday 2nd June 26 in a confirmation email I received. ( My guess is, it's probably still sitting in the warehouse unopened) THAT WAS THE LAST TIME I RECEIEVED ANY COMMUNICATIONS FROM BEERWULF!!!! The second point I take exception to in your reply "but unfortunately, the subsequent payment dispute made it difficult for us to proceed with the matter as we otherwise would have" again JUST ISN'T TRUE! Let me explain. The Time Line. Your confirmation email Tuesday 2nd June 26 states "It could take up to 14 business days to complete the quality control, and after that you will receive an update".(by my calculation takes it to Wednesday 24th June 26) On Thursday 18th June26 I sent you an email explaining I had two garden parties without the machine and could you please contact me to discuss IGNORED! On Wednesday 24th June 26 so by now you've BROKEN YOUR OWN 14 DAY BUISNESS RULE to get back to me. At that time I hadn't applied for a refund so how can you possible say "the subsequent Payment Dispute made it difficult for us to proceed with this matter" (I should have been contacted or New Replacement sent prior to this date) In fact it was only because of this I contacted Lloyds for a Refund. My advise to you! Your in a hole... Stop Digging... Stop reading from the script and Quoting the P.R BULLSHIT replies and start thinking of your customers. You or should I say the team failed at many levels to do ANYTHING to help me after several requests. Now your just LYING to cover it up you should be ASHAMED OF YOURSELVES. As for "Sincere Apology" It just seems HOLLOW. My first thought I noticed you didn't even put your name you signed it "The Beerwulf Team" what did you each write a line? So Impersonal. The way you've treated me and from the Reviews I've read it's not just one person it's an Attitude running through the Company. Your Business Model is SO ANTI CUSTOMER you hide behind this Electronic Wall I doubt whether you've ever spoken to a Customer (you didn't speak to me and I asked you several times, Why is that? Maybe your (or "The Beerwulf Team" all names please) will let me know? The truth is the Customers Pay your wages and you should treat them like The Golden Goose because they are! I tell you what "Sincere Apology " means to me. A Brand New Beerwulf Blade free of charge Oh and throw in a couple of Kegs. All the Time, All the Grief, All the Injustice, All the Worry about getting my money back. I do hope you take this feedback(Constructive Criticisms)on board and adjust your business activities accordingly. STOP TREATING YOUR CUSTOMERS LIKE DIRT!!!!!!
0
Ton
Verifizierte Bewertung
Beerwulf zeer slechte bezorging via DHL.
Zal twee pakketen via DHL krijgen. Pakket 1 om 12.55 geleverd de tweede zal tussen 13.30 en 16.00 komen. Krijg je om 13.58 bericht dat je niet thuis bent. Terwijl ik om medische redenen niet eens de deur uit kan. De zoveelste miskleun van DHL. Dus BEERWULF zoek een andere bezorg dienst.
0
Heroic
Verifizierte Bewertung
Great machine blade looks really good…
Great machine blade looks really good on the side well above the other brands out there customer service is incredible problem dealt with in 2 hours on an evening too highly recommend got a grade C and its just as good as new slight wear on the stainless steel part but minor wear really good piece of kit.
0
Federico Ponzo
Verifizierte Bewertung
VERGOGNA
Spero che qualche azienda di buon cuore continui e crei dei fusti compatibili con il vostro sistema. Voi, spero che i miei soldi per l'apparecchio, li spendiate bene ma bene bene. Vergogna.
0
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BEERWULF.com ® erreicht aktuell 3,9 von 5 Sternen aus 51.207 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Stadhouderskade 80, 1073 AT Amsterdam, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
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Die bestbewerteten Anbieter in der Branche Bierhandlung sind Vinoteket (4,5 von 5), DrinkSupermarket.com (4,4 von 5), KWM Wines & Spirits (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
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Antwortet BEERWULF.com ® auf Bewertungen?
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.