Bewertung
2,1
Mangelhaft · von 5 Sternen
Belk Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
97 in den letzten 12 Monaten
Bekleidungsgeschäft
18%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
97 in 12 MonatenIhre Stimme
Erfahrung zu Belk schreiben
Shirley Leffew
Verifizierte Bewertung
Called customer service because the order would not go through on website.
Called customer service because the website would not accept my cc after I tried to place another order. Contacted the credit card company. No issues with card. Called Belk's customer service and spoke with Quinter. She let me know first it was not Belk's it was my credit card, needed to call the company. I explained I talked to them first, no issue. She continued to tell me it wasn't Belk. I asked to speak with someone else, she said she'll get her supervisor. She got back on the talking as if she was the supervisor. I hung up on her & called back. Got Yosha and he found the issue, corrected it and placed my order.
0
Shelia Kennedy
Verifizierte Bewertung
I tried calling Belk store in Gautier
I tried calling Belk store in Gautier, Mississippi, to simply ask if they had any women’s swimsuits at the store, before driving over there. You absolutely cannot call the store and just speak to someone. I spent 12 minutes trying to do so. There is no option on the menu to let you speak to someone in the store. It is utterly ridiculous, and if Belk cared about their customers, they would make this an easy process. I will never waste my time with Belk again.
0
DejaisAi
Verifizierte Bewertung
Making a purchase
I wanted to purchase a pair of sandals. I could not find the box for the sandal on display. I picked up the sandal and stood in front of the register. The store clerk was rearranging shoes on tables near by. She peeked up over the table and continued her task. She then proceeded to the outer isle of the shoe area and went all the way around to where I was standing to retrieve shoes on a cart and continued to work. As she came closer to me, I thought she was going to ask if she could help me or ask whether I was looking for a particular shoe. She kept right on working. She passed me twice. She never once said, "Can I help you" I flagged down another sales clerk that I was familiar with, and after greeting her, I asked her whether she knew the Asian lady working the shoe department. I pointed the Asian woman out and told her what my issue was. I told her that the lady ignored me as if I wasn't there and never asked if she could help me or anything. The salesperson was on her way to lunch, and she went out of her way to help me. She went in the back to try to find the sandal, and she looked it up online. She continued to help me right up until she asked the Asian woman if she knew where the match to the shoe on display was. This woman worked in the cosmetics department and went out of her way to see that I got what I needed. Wow! What a contrast from what I received from the woman who worked in the shoe department. Nevertheless, I had words with the other lady because now she could see me. She had the nerve to say, "You didn't ask for help". I responded, "Oh, so I have to ask you to help me when you saw me standing here at the register with this shoe in my hand?" I continued, " I don't want YOU to help me with anything." As a full-grown woman, you mean she could not see me? She deliberately went all the way around the perimeter of the shoe area instead of coming to assist me when she was only about 15 ft away. I mean, really! And still did not say anything until the other clerk asked her about the sandal. 1 star is too much for the Asian woman, but 5 stars for the lady from cosmetics that above and beyond. She could have easily said, " This is not my department, or I'll get somebody. She handled the situation with dignity and respect, even when I was strongly voicing my aggravation. Opinion: People who demonstrate they don't like the public should not be hired to work with the public. Perhaps this is on camera.
0
customer
Verifizierte Bewertung
Received damaged products
Received damaged products, not from shipping, but from lack of quality control. Belk refused to return the items, even though they were not a final sale, and wouldn't even give me a reason. I asked to speak to a supervisor and was assured someone would call me back, but it's been several days. Junk products and terrible customer service. I have disputed the transaction with my bank, because I am not paying for damaged goods. Buyer beware!
0
Maria Jacobs
Verifizierte Bewertung
What you must know dealing with Belk stores payment systems issues?
The payment on my bank went thru and it was the day before the due date, Belk synchrony’s system reversed the payment and caused to default my payment and of course they turned around and charged me $40.00 on top of it. The most curious thing is that it showed the reversed transaction at the bank but they don’t show it at all in their system. I had the almost a perfect score and these mistakes can cause great damage on your payment history. It makes me wonder, how many other people, their system cost them by reversing the payment you’ve made, and them and then charging you with a fee. Very dishonest practice and a terrible customer service. I cancelled my card and just the thought of ever dealing with this again frightens me. I must clarify I have synchrony bank for other store cards and never had to deal with this situation ever!!!!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Belk
Bekleidungsgeschäft-Ranking →Häufige Fragen zu Belk
Ist Belk seriös?
Belk erreicht aktuell 2,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Belk?
Kundinnen und Kunden bewerten Belk im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 97 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Belk gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Belk beansprucht?
Nein. Das Profil von Belk ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Belk hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Belk auf Bewertungen?
Belk: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Belk negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.