Bewertung
4,2
Gut · von 5 Sternen
Ferienunterkunftsvermittlungbooklapland.fi
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
51 in den letzten 12 Monaten
Ferienunterkunftsvermittlung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Torsten Hammer
Buchungsprozess war sehr einfach. Der Guide war pünktlich und äußerst nett. Auf Wünsche der Gäste eingegangen. Tolle Tour, über 70km. Sehr empfehlenswerter Anbieter, Guide war toll.
Carolina C.
I chose this tour because it was advertised with a “Northern Lights Guarantee”, which gave me confidence that I would have a real chance of seeing the aurora. My experience took place on January 31 and February 1, 2026. Across both nights, I did not see any Northern Lights at all — absolutely nothing, not even faintly, not briefly, and nothing visible to the naked eye at any point. At one moment, we were even encouraged to take photos “at least to have a memory”, which reflected the reality at the time: there were no Northern Lights visible in the sky. After the tour, I contacted the company to request a refund under their guarantee policy. I was then informed that “faint Northern Lights were detected” and that photos existed as proof. However, this does not match my experience, as no aurora was visible without a camera at any time. A guarantee should relate to what customers can actually see and experience — not only what may be captured through camera settings that were not clearly explained during the booking process. I made several attempts to resolve this directly and even proposed a partial refund as a fair compromise, but unfortunately did not receive any response. Overall, this was a very disappointing experience, especially considering the expectations created by the “guarantee”.
Kevin Chan
BookLapland is a highly professional and trustworthy tour company with a proper physical shop conveniently located in the heart of Rovaniemi. You can easily walk in for inquiries during normal business hours, which gives great peace of mind — unlike some smaller operators that only open their offices at limited times. We were especially lucky to have Elisei as our guide. He was incredibly passionate, energetic, and kept a positive atmosphere throughout the entire journey, including the long 3-hour drive to the destination (it was at Sweden!). He went above and beyond to ensure everyone had a memorable experience, putting tremendous effort into taking beautiful photos and videos for every member of the group.
Mauricio
We went on a guaranteed aurora tour, through the booking of Stay Lapland and the experience could not have been better! David and Edu went over and beyond to make sure we had a great spot for enjoying the aurora show. They explained the different factors impacting the auroras, showed us how they were making sure we had clear skies, and found us a great and safe spot that only had us (no crowds) and had a 360 degree view of the show. They took great pictures and went until late in the night to make sure we could get the best aurora as possible (and we did!). It didn’t feel rushed at all, they didn’t stop at the first good aurora. They even stopped when they spotted another great aurora on the way back home. It was like they wanted us to have the best night possible (and we did). They brought a professional camera and were as excited as we were for taking pictures with the auroras. I loved their energy and their attitude, by far recommended if you want to have a great experience!
明り 福本
The guides were nice and they brought us to Sweden to see Aurora and it was amazing.
Booklapland erreicht aktuell 4,2 von 5 Sternen aus 51 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Koskikatu 22, 96200 Rovaniemi, FI) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Booklapland im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 51 Bewertungen. 51 davon stammen aus den letzten 12 Monaten.
Booklapland hat seinen Sitz in Koskikatu 22, 96200 Rovaniemi, FI. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Ferienunterkunftsvermittlung sind Jet2holidays (4,2 von 5), Agoda (3,7 von 5), Refund Protect (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Booklapland ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Booklapland hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Booklapland lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.