Bewertung
4,6
Hervorragend · von 5 Sternen
Botslab Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
121
113 in den letzten 12 Monaten
Unternehmen
84%
Anteil 5-Sterne-Bewertungen
Bewertungen (121)
113 in 12 MonatenIhre Stimme
Erfahrung zu Botslab schreiben
Volodymyr
Verifizierte Bewertung
Botslab G980H: Fake Specifications, Zero Reliability, and Nightmare Service
It's terribly softly written both about the Botslab company and for their product that they offer and the service centre!!! Do not buy or contact them at all. The Dash Cam I acquired - Botslab G980H is nothing but a dummy. Although it is positioned as a premium class (it's horrible). The stated characteristics on the official website do not correspond to reality at all. Another reason, even worse, is Botslab service and support workers!!! But everything is in order. As mentioned characteristics on the official website. The recorder can withstand temperatures up to 70 degrees, video recording during the trip, protection mode for movement or hitting the car with video recording during parking (Guard mode). Driver fatigue notification, memory card up to 512 GB. Emergency recording. What really: at a temperature of 30 degrees it turns off. Video recording does not always occur during the trip. The security mode is a completely different topic. (if you park in a large parking lot with heavy traffic of both cars and people. When you return to the car in a few hours and want to see what was happening near your car, you will only see how you left the car and how you returned to it while sitting in the car. Video where more than a dozen cars near you in front left you parking spaces you will not find and if someone touches you you will not see it either. Since the fixation on impact is also not fixed. It was checked personally - I didn't hit my car with a beaten car (detour around the car, hitting the hood, car racks, wheels, rocking the car) the recorder did not react to anything. There is a video))). A memory card up to 512 is ridiculous with a maximum of 128 GB. I bought the device together with a 256 GB card after the connection there were failures. The support service said that the problem was in the card and sent to 128 GB. Cool?! The driver's fatigue function does not work at all, why declare incomprehensible 6.5 hours on a one-way trip and no hint of a warning, unless I tried to drive with my eyes closed. Oh and finally divine service team, there are no words. Two months have passed since I reported that the DVR is not functioning properly. And for two months they ask the same questions, for example: 1) How is it connected to the cigarette lighter or through the Kit cable (three times). 2) whether it is connected correctly to the fuses (more than 4 times). 3) what brand and year of the car (2 times). 4) when exactly it is excluded (it is difficult to answer how many times I answered). 5) The battery that I have and here is black humour. ( Before they asked about the cable, I replied that it was original and the problem is not the battery because it is new and does not discharge. The next answer was theirs. What kind of battery do you have and if it died, the device could also turn off). Apparently, they don't read what you answer them, they just ask questions. 6) Memory card which. 7) where all this was purchased (screenshots from their official website with the order number did not help). And there are many more negative things just advice do not buy yourself and do not advise others. Save your nerves and time!!!
0
PC
Verifizierte Bewertung
Bestellung inkl. Preissenkung
Habe eine Bestellung für Dashcam machen wollen. Online war noch eine Sommer Aktion angezeigt welche ich im Shop (Preisaktion zusätzlich Hardware-Kit, zeitlich begrenzt) bei der Abrechnung nicht mehr bekommen habe. Anrufen bei der Service Nummer hat zuerst nur bedingt funktioniert da die Dame das Problem selbst nicht lösen konnte. Sie hat es aber intern eskaliert. Am Schluss habe ich 3 Dashcam gekauft, die Preissenkung wie auch die Hardware-Kits bekommen. Das ist sehr korrekt und trotz einiger Hürden sehr professionell vom Service Botslab!
0
Will Cadiz
Verifizierte Bewertung
There customer service is amazing and I…
There customer service is amazing and I love there product. Kelley also was amazing and made things happen. That's real custom service.
0
Jamie Bernard
Verifizierte Bewertung
Excellent Customer Service Experience
We purchased the G980H dash cams. An issue arose with the SD Card and I contacted the Customer Service department via email, expecting that I would have to be patient for an answer. On the contrary, I received an immediate response. Kelly and her team immediately (within hours of my email) offered directions to help identify what was the root cause and what would be the possible corrective actions, assuring me all the while that the issue would be corrected (which, BTW, it was to my full satisfaction). Communications continued through a weekend (including on a Sunday) demonstrating an undeniable commitment to Customer Satisfaction. Knowing that in any manufacturing industry, an occasional issue may occur, knowing that the company will immediately support a customer to resolve the issue ensures confidence in doing business with that company. All communications were respectful and amicable, and very clearly expressed. My compliments to the Customer Service team at Botslab.
0
Angelo Calma
Verifizierte Bewertung
Botslab Costumer Service Anita
Botslab Costumer service is so Excellent most specially ANITA she is really showing her willingness to help, BOTSLAB products is so Amazing
0
Die Akte
US
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Ist Botslab seriös?
Botslab erreicht aktuell 4,6 von 5 Sternen aus 121 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Botslab?
Kundinnen und Kunden bewerten Botslab im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 121 Bewertungen. 113 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Botslab beansprucht?
Nein. Das Profil von Botslab ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Botslab hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Botslab auf Bewertungen?
Botslab lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Botslab negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.