Bewertung
3,8
Gut · von 5 Sternen
3,8von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
29 in den letzten 12 Monaten
Uhrengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Dennis Martin
This company is NOTHING BUT A SCAM i ordered and paid for 2watches waited for over 3 weeks. Then hand an email from them Sunday saying order delivered what a load ot BS because FedEx does not deliver on a Sunday I received NOTHING at all i have sent numerous emails asking for proof of delivery and as usual not one reply. AVOID THIS COMPANY AT ALL COSTS
Mark Lacey
Went into the Covent Garden store today to ask them to adjust my strap on my Explorer 2 - just immaculate service, couldn't be more helpful on a very busy Saturday - I didn't catch the ladies name who helped me, but she was so helpful and a great ambassador for the brand - thanks
Terri-ann
ALL MY REVIEWS ARE POSITIVE EXCEPT THIS ONE!!!!! I registered for my first rolex piece back in 2020. It was a black submariner date. I never had any correspondence so I popped in late 2025 to see what was happening. I was told by the manager that my registration had been lost due to a member of staff leaving for the selfridges store. I didn't quite understand. I was then told by the manager aida that I would recieve my piece within 3 to 6 months. So was due in June at the latest. Because they didn't follow through with their promise I popped back into store and asked what is going . They told me that aida (manager) was on maternity leave and they had no record of their proposal. The reason I am unhappy is because I have a friend who has received 3 rolex pieces and I am still waiting for my first. If you look at my previous reviews I have never sent a bad one. I just don't like being lied to. I advise you to use a different shop for rolex unless you have some type of connection with one of the staff wink wink. May I add when i spoke to the new manager (anna falco) who was very nice. She told me it was no waiting list. It was a reward list. Eg if there is one person who has waited 3 years for a gmt and another person who has waited 18 months but the person who has waited 18 months has spent 10k on diamonds. The person who has waited 18 months will receive their gmt first because its a REWARD list not a WAITING list. It was explained to me in a restaurant manor. If someone has booked a table who has never visited the restaurant and then a regular client calls for a table but the restaurant is full. The manager of bucherer thinks that the first timer should be cancelled for the regular client. Well I totally disagree. This is why I have never received my first rolex because I have never bought diamonds like the restaurant client who has never visited the restaurant before. If it is based on creating a relationship please tell me how I would do this because obviously I am doing something wrong. 0 watches in 6 years and my friend 3 watches in 5 years hmm. Thanks for reading my review and hope it helps you.
Banksy
For some unknown reason I thought the Bucherer store in Knightsbridge was part of the WOS Group who I have a very long standing relationship with - it actually isn't!!! The gentleman I met - Jimy explained the situation to me - we had a laugh about it ( completely MY mistake!!!) and STILL resized my son's Rolex watch for him despite not purchasing from the store - he spent time with my son and the watch now sits PERFECTLY on his wrist. As someone who owns and runs their own business I can assure Bucherer that this EXACTLY the level of service that will gain new clients in the future - Jimy you are a credit to your brand and an incredibly impressive young man!!!! Bucherer you have gained a new client - FANTASTIC service.
Petra Kelly
We visited the Covent Garden branch yesterday and cannot praise the excellent service we received from Lee Mi highly enough. It was a totally impromptu visit. We were in London to celebrate my husband’s birthday and simply had a bit of time on our hands. As Lee made us feel so welcome and comfortable we spent a most enjoyable hour trying on different watches and enjoyed a glass of champagne to toast my husband. This chance visit made me fall in love with the Rolex Lady Datejust and I’ve registered my interest! Very refreshing to receive such friendly, professional and knowledgeable service in what could be perceived to be an intimidating environment for everyone who isn’t a Filmstar or multi millionaire;-) Lee is clearly passionate about watches and gave us great advice including a spot on recommendation for the perfect watch for my husband. We will definitely buy a watch from this excellent store later on this year 🤞🏼
Typische Antwortzeit über einer Woche. Beantwortet 92 % der negativen Bewertungen.
Bucherer UK erreicht aktuell 3,8 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (8-9 Frith Street, W1D 3JB London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Bucherer UK im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 29 davon stammen aus den letzten 12 Monaten.
Bucherer UK hat seinen Sitz in 8-9 Frith Street, W1D 3JB London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Uhrengeschäft sind Vestiaire Collective (3,9 von 5), Ditur (4,1 von 5), Heinnie Haynes (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Bucherer UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bucherer UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Bucherer UK: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.