Bewertung
4,4
Gut · von 5 Sternen
4,4von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
10.486 in den letzten 12 Monaten
Online-Marktplatz
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ruby Dover
If I could honestly leave less than a one-star review, I would. What an absolute joke. I very rarely complain about anything, but this has genuinely been one of the most frustrating experiences I’ve ever had. I decided to list my car again after receiving constant phone calls from Carwow, even after asking for the calls to stop. My car then sold, and I was contacted and informed of the next steps, which initially seemed great. However, from that point onwards, the communication completely fell apart. There was a huge lack of communication between both Carwow and the buying dealership, and I was constantly left without any updates or confirmation about what was happening with the sale. Instead of being kept informed throughout the process, I found myself having to chase everything myself. I repeatedly had to ask questions such as, “When can we schedule this?” and “Can you please send me a confirmation email?” I was told on multiple occasions that I would receive confirmation and further information, yet nothing was ever sent. I would then have to chase again, explain the situation again, and ask the exact same questions all over. At no point should a customer have to repeatedly chase their own car sale just to find out what is happening. I felt like there was no communication unless I was the one contacting someone first, and even then, I was often left without a clear answer or the information I had been promised. I was even contacted by the dealership at 11pm, which I found incredibly unprofessional, and following this, Carwow still failed to provide me with any proper updates or communication about what was happening next. On top of all of this, after the whole ordeal, I made a complaint to Carwow. What was particularly disappointing was that the lady who responded seemed to assume that I was looking for some sort of financial compensation or financial gain, which was never something I had mentioned or was interested in. This was upsetting and frustrating, as all I wanted from my complaint was for the appropriate responsibility to be taken and for the failures in communication to be properly acknowledged and addressed. I wasn’t looking for money — I simply wanted Carwow to recognise where things had gone wrong and take some accountability as a business. And honestly, this is only half of it. As I said, I hate complaining, but there comes a point where the situation becomes an absolute joke. Selling your car should not involve constantly chasing people for updates, confirmations and basic information. As much as I’d love to sit here and give examples of everything that went wrong throughout the entire process, we would be here all day. All I will say is this: if you’re looking for an easy, hassle-free process where communication is a priority, I would not recommend this service.
Humera Dehzad
Such an easy process to sell your car. Instructions for each stage very easy to follow! Would highly recommend.
Phil Worcester.
The easy way to sell you vehicle,First class service from the beginning to the end.It was so easy & the contacts we had with the Carwow staff was brilliant. I would definitely use them again when selling a vehicle. Thankyou again Carwow.
Richard Morrison
Very good service and easy to follow through to selling.
Flez Dee
Great experiance, got a good price but took a week for car to be picked up and for me to be paid.
Typische Antwortzeit unter 24 Stunden.
Carwow UK erreicht aktuell 4,4 von 5 Sternen aus 84.213 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (2nd floor, Verde building, SW1E 5DH London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Carwow UK im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 84.213 Bewertungen. 10.486 davon stammen aus den letzten 12 Monaten.
Carwow UK hat seinen Sitz in 2nd floor, Verde building, SW1E 5DH London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Online-Marktplatz sind TeePublic (4,4 von 5), World of Books (4,6 von 5), Subito (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Carwow UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Carwow UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Carwow UK: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.