Bewertung
3,9
Gut · von 5 Sternen
Hauseigentümervereinclicksardegna.it
3,9von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
15 in den letzten 12 Monaten
Hauseigentümerverein
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Chiara Ferraglio
Noi abbiamo alloggiato alla Residenza Calarè ad Alghero. Appartamento nuovo, bellissimo, dotato di tutto il necessario e anche di più! Proprietari professionali e sempre disponibili. La prenotazione è semplice, tutto corrisponde alla descrizione. Super super consigliato!!!! ⭐😁
P
We rented a house (Cottage Asaje) near Alghero on Airbnb only to discover that it was owned by this enterprise called Clicksardegna - you are not renting someone's private house. While the house and its surroundings are undeniably lovely, the sheer volume of severe issues, broken amenities, and privacy violations made our stay incredibly stressful. At a price point of aprx 4,000 Euros, the experience fell completely short of what was advertised. Route description was wrong even after requesting a more precise one. It took us a long time to find the house and we had to wait for a man to come and show us. Upon arrival we were asked to pay a fee in cash. We refused and they reluctantly let us pay with a credit card. There weren't any fees that we weren't prepared for but I do find it weird that there are so many extra charges to Clicksardegna on top of the Airbnb listing price. And they should NOT be asking to get paid in cash! No dishwasher: The property was explicitly listed as having a dishwasher, but there was none. They announce that you will 'Wake up to the sound of waves’. This is wrong. The sea is a kilometer away and there is no sound of waves - however there is the sound of dogs barking all day long. Missing bedroom photos: Before arrival, I inquired about the third bedroom because I couldn't see any pictures of it on the listing. The response was, "there's pictures of all the bedrooms." This was factually incorrect. When I politely asked again to clarify, I was met with radio silence. No water: Due to water pump failure, we had no water for the first two days of our stay. Leaking AC & no cooling: The air conditioning units were not just leaking, but actively pouring water down the walls and into electric outlets. As a result, we spent a full night and day entirely without air conditioning. And most days they were in and out of functioning. Slippery floors, our laptops got wet. Older, pre-existing water damage was visible around the house, indicating that these leaks are a known, unresolved issue. They maintenance crew asked ME where the mop was! Constant power outages: The electricity went out multiple times every single day. It was not possible to use more than one utility at the time (for example you can't use the oven while the A/C is on). Defective stove: One of the burners on the gas stove never fully worked. The kitchen cabinets smelled musty. We had to ask the maintenance team to come every day which disturbed what should have been a relaxing holiday. No practical manual: There was no house book with instructions on how to use the appliances. For example the gas stove relied on a tank hidden in a cupboard, which had been left turned off. There were no instructions for the water heater which we had to figure out ourselves. The directions to the house were wrong. There was a manual uploaded to Airbnb but it only consisted of rules about not leaving trash behind and treating the house nicely etc. Ironically the final instruction was to make sure to leave all plates and cutlery in the non existing dishwasher and run it. They take communication to Whatsapp instead of on Airbnb. We didn't think much of it at the time but when I think about it now it seems dishonest. Airbnb renters: Beware of this in case you have to show proof of communication. Airbnb may not find it legitimate if the thread is not on their own platform. Before I even took up my complaints with the host THEY wrote a review of ME on Airbnb something along the lines of 'Very bad experience that I wouldn't wish for anyone'. They have not been willing to elaborate on what I did to deserve this. Overall the communication is rude and consists largely of radio silence. Airbnb confirmation code HMJRFDE532 just in case the owner says they don't recognize my profile. I would like to stress that this complaint concerns the owners. Their rep was very nice and helpful.
Joanne
The listing includes pictures that are from a different property. The entire place is completely infested with ants inside and out. They tried to charge us for damage that we were not responsible for and have never provided an invoice showing the cost for the supposed repair. This company is unethical.
A. Hollis
This company makes it money by surprising clients with extra charges - you have to pay for electricity and bedding. This is after confirmation and they have taken payment. It's daylight robbery.
Anita Drabløs
Villa Horizon is a great house with a fantastic terrace with seaview, and close to small beaches and a dock for swimming in the sea. The house is well equipped and matches our needs as two families travelling together, and we can recommend it to other similar groups. Thanks to our contactperson, Jesus, for quick respond on practicalities and any question, that made our stay even better.
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
clicksardegna.it erreicht aktuell 3,9 von 5 Sternen aus 55 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Via Kennedy Alghero, 07041 Alghero, IT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten clicksardegna.it im Schnitt mit 3,9 von 5 Sternen („Gut“) auf Basis von 55 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
clicksardegna.it hat seinen Sitz in Via Kennedy Alghero, 07041 Alghero, IT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Hauseigentümerverein sind Foncia (4,1 von 5), CITYA Immobilier (4,3 von 5), Verde Abitare - Maria Cristina Oggero (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von clicksardegna.it ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann clicksardegna.it hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
clicksardegna.it: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.