Bewertung
2,3
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftcloakbrand.com
Cloak Erfahrungen
2,3von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
90
3 in den letzten 12 Monaten
Bekleidungsgeschäft
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (90)
3 in 12 MonatenIhre Stimme
Erfahrung zu Cloak schreiben
Aline
Verifizierte Bewertung
A bit disappointed
Ordered a shirt, a crop top and cargo pants. The cargo pants seem fine, but the shirt has a small hole that I'll have to patch up before wearing it. The crop top is also smaller than I thought it would be, but it does fit (though I would have gotten a bigger size if I knew). The clothes were unfortunately made in China (shirt and crop top) and Pakistan (cargo pants), which I didn't expect since I thought these would be American made. The prints look cool and were apparently done in the USA, I hope they won't fade or crack after a few washes. Overall the quality seems okay, but a bit disappointed since this cost me over a hundred dollars plus import fees.
0
Jason
Verifizierte Bewertung
Grifter brand for Markiplier simps
Grifter brand for Markiplier simps. My kids a fan so I figured, "Hey, birthday coming up, why not?" so I ordered three items which were promptly shipped and then the shipment canceled four hours later. I gave them the benefit of the doubt and waited a few days before sending an email asking what's up and for a refund or a new tracking number. A week then goes by before I escalate to PayPal at which point Cloak then responds, not to the email I sent them or to the PayPal inquiry but as a new email to give me a heads up they had quality control issues. Another week passes by all the while Markiplier posts up some slop about how shipments will be caught up Aug 3rd. It's now Aug 5th and I finally just had to throw my hands up and issue a chargeback. Maybe you'll get lucky and get your order, maybe you won't. Whose to say? Cloak certainly won't.
0
Robbie Moses
Verifizierte Bewertung
Store Credit
They have stated when I reached out they have no access to records and purchase history from prior to their hiatus. So when I asked about the store credits they owe people for damaged clothing or missing items that people were charged for(me), they told me they will no longer honor prior store credits. I asked why not, they just repeated they were sorry and didn't have access. I asked if they notified people before wiping the store credits they owe people for their various short comings, which they didn't and have yet made any sort of public post about it. I am disappointed in how they've handled stuff and the lack of communication and transparency of them wiping their slate clean with their prior customer base without warning. I'm sure I'm not the only one who had store credit. I also just felt like it was an automated "We're sorry" type of response everytime. Every message said the same thing almost, and they didn't even address me asking if they were going to make that knowledge public.
0
Daisuke
Verifizierte Bewertung
Support is completely unreachable
Support is completely unreachable So I bought an Eldenring cloak which was promoted recently, I couldn't pay the sudden and high import tax due to Trumps Tariffs so it was returned to sender I reached out asking for a refund as I won't be receiving my order and it has not been worn or even opened since I never received it but after contacting support I got a single automated reply and haven't received any response. This is not my only problem with the brand, the website essentially doesn't exist other than a "sigh up" menu and even finding the support page was a hassle and there is no way to view my support ticket other than the single email confirming it I received unlike most websites with a dedicated section for viewing your support ticket and listing the message history
0
Ryan Holbrook
Verifizierte Bewertung
Terrible first experience
Placed an order March 9th. 4 different items. After waiting for over a month I reached out on April 20th and was told my items won't be shipped because they're out of stock. When I ordered on the website they were in stock. They never reached out to communicate this and they had over a month to do. A bit strange that they left the order on hold and didn't offer me a refund until I asked for one.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 6 % der negativen Bewertungen.
US
Alternativen zu Cloak
Bekleidungsgeschäft-Ranking →Häufige Fragen zu Cloak
Ist Cloak seriös?
Cloak erreicht aktuell 2,3 von 5 Sternen aus 90 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Cloak?
Kundinnen und Kunden bewerten Cloak im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 90 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Cloak gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Cloak beansprucht?
Nein. Das Profil von Cloak ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Cloak hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Cloak auf Bewertungen?
Cloak: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Cloak negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.