Bewertung
2,2
Mangelhaft · von 5 Sternen
Medizintechnikherstellerconvatecgroup.com
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
8 in den letzten 12 Monaten
Medizintechnikhersteller
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Cormac Kelly
The absolute worst! Multiple product failures and ZERO response from customer support. Ileostomy bags with seal failure points on multiple batches leaving you with leaks and all the associated problems. I emailed Convatec to make them aware of the faulty product in the hopes of saving someone else from the disaster I had to deal with due the faulty product. I got no reply or acknowledgement. I thought this may just be a bad batch, other batch numbers show the same failure points (6 boxes) on the adhesive seam where the bags are bonded together. Convatec clearly do not care about this issue as they are still producing faulty bags. This isn't a product people choose to have but need to have. The last thing people need is a lack of quality control.
Bob Smith
Their customer support is completely abysmal and pathetic. I ordered some samples, waited 2 weeks, never received them, tried to contact them 3 times and had to leave voicemail 3 times. Never did get in touch with anyone.Don't think any humans work there.
Margaret
Convatec have discontinued orabase paste.. BRILLIANT 10********** sticks to wet skin PERFECTLY can easily be removed and is GENTLE on excoriated skin NO DAMAGE THERE XXX Stomahesive paste..absolutely TERRIBLE 👎😡😡😡😡goes everywhere but the right place it takes a digger to remove it and you are left with a deep wound down to the hypodermis...I WOULD DEFINITELY NOT RECOMMEND THIS PRODUCT...ITS DANGEROUS I've been a District Nurse for many years and my experience has spanned 42years and NEVER have I used such a dangerous product. I would highly recommend this company bring back Orabase protective paste
Michael (DA)
I have used Euro Tec for years, they were always great quality and had helpful people. They were taken over by Convatec and production moved from Holland to East Europe. Since then, the quality has deteriorated. The bags sometimes leak from the lower left seam. OK so it's not every time, but anyone with an ileostomy needs assurance they are not going to come unexpectedly undone. Convatec has ruined an excellent product and I now have to find an alternative. For an Ostomate trust is all, and I do not trust Convatec. All the information needed is above. I'm not the only one whose experienced the problem. You need to review your manufacturing, not waste time with platitudes.
Timothy Williams
Quality of supplies has decreased over time. In an effort to make more profit, company is producing inferior products
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
Für Convatec liegen bisher 24 öffentliche Bewertungen vor (2,2 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (20 Eastbourne Terrace, W2 6LG London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Convatec hat seinen Sitz in 20 Eastbourne Terrace, W2 6LG London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Medizintechnikhersteller sind Elvie (2,5 von 5), bentocur GmbH (4,7 von 5), Revitive (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Convatec ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Convatec hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Convatec: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.