Bewertung
3,4
Durchschnittlich · von 5 Sternen
Geschäft für Computerzubehördeepcool.com
DeepCool Erfahrungen
3,4von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
13
0 in den letzten 12 Monaten
Geschäft für Computerzubehör
54%
Anteil 5-Sterne-Bewertungen
Bewertungen (13)
0 in 12 MonatenIhre Stimme
Erfahrung zu DeepCool schreiben
Kacper
Verifizierte Bewertung
Costless and rapid warranty
Contact and complaint handling at the highest level, I definitely recommend!
0
SuperIsakSwahn
Verifizierte Bewertung
I would only recommend their products to my enemies.
I purchased the Deepcool AG200 cooler, and from the start, I faced problems during installation. The manual was unclear and didn’t show how to mount the cooler to the motherboard. The cooler I received didn’t match the images in the manual, with parts (specifically the ones used to attach the cooler) appear much shorter than shown in the manual. When I tried to install the cooler, cooler's parts that are there to attach it to the backplate were too short to reach it, and the manual doesn't show this specific part, it just jumps from the cooler not being attached to it being attached to the backplate. I attempted multiple installation methods, including bending the cooler to make it fit (the absolute last resort), and before that I'd try putting the backplate on the cooler instead, then it wouldn't reach the motherboard (trying to fix that by bending is futile), I tried to bend only the parts that attach the cooler instead of the entire cooler before bending the entire cooler. Unfortunately, I bent it too much and broke part of the cooler, one of the parts that attach it snapped from the heatsink. The cooler is still one piece, but the heatsink that holds the part opened up, certainly from the bending. I’m now concerned about the warranty and return process, as I didn't misread the manual, attempted to install it doing my best but it was intact when received and poorly designed. I’ve built many computers in the past, and this was by far the most difficult and poorly designed component I’ve ever dealt with. The cooler uses two heatpipes, which I’ve heard is inefficient, and instead of screws, it uses a mounting system that simply doesn’t work. I checked compatibility beforehand and even consulted the Linus Tech Tips forum, where they confirmed it should fit, but it didn’t.
0
Lucio
Verifizierte Bewertung
Good affordable products
Bought two tower coolers and a computer case already. The products I bought were very affordable and yet the quality is very good, so I would gladly buy over and over again. The only complaint I have is that their website is slow as hell. I work on IT so if you read this please hire me. Lol. But seriously fix it.
0
Petter Maxwell Olsen
Verifizierte Bewertung
My DeepCool 750W powersupply died. Warranties not honored
My DeepCool 750W powersupply died after 1 month of use. It had a 10 year warranty, so I tried to submit a warranty repair ticket. That in itself was hard, as it is not easy to find. After waiting for 2 months, a replacement finally arrived. It was clearly used and ripped out of an old system, bends and straps all still . The power supply was scratched, and some of the connectors were damaged. I have now tried for 3 months to get it replaced with a working power supply, and my requests are just closed as "resolved" after 6 days with no response. Bottom line: There is no warranty on DeepCool products. Dont buy it
0
Toni
Verifizierte Bewertung
Difficult to get support. Blames their defective products on other companies, making baseless claims. AVOID
I had the same experience as Chris McCarthy. My DeepCool fans stopped working (this is not the first time), and they are trying to blame my motherboard for their lights being faulty. These lights were fine for months and were bad for even longer than that. They refuse to help you at all with the siutation and tell you to talk to another company. It's a pain in the butt to get any help in the first place, as they expect a video and take ages to respond. Do not expect this company to help or give a crud about your problems when their products have defects.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu DeepCool
Geschäft für Computerzubehör-Ranking →Häufige Fragen zu DeepCool
Ist DeepCool seriös?
Für DeepCool liegen bisher 13 öffentliche Bewertungen vor (3,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu DeepCool gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Computerzubehör sind Eldorado (4,0 von 5), IGGM (4,6 von 5), Batteribyen (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von DeepCool beansprucht?
Nein. Das Profil von DeepCool ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann DeepCool hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet DeepCool auf Bewertungen?
DeepCool: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann DeepCool negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.