Bewertung
2,9
Durchschnittlich · von 5 Sternen
Damenmodengeschäftdorothyperkins.com
Dorothyperkins Erfahrungen
2,9von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.227
158 in den letzten 12 Monaten
Damenmodengeschäft
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.227)
158 in 12 MonatenIhre Stimme
Erfahrung zu Dorothyperkins schreiben
Annette Donnelly
Verifizierte Bewertung
I regret ordering from Dorothy Perkins…
I regret ordering from Dorothy Perkins online, I will let my friends and family know not to purchase ever from this company. I have twice emailed chasing up my 2 refunds and keep getting AI messages it's almost over 3weeks now and they keep saying your refund is being processed from 16 August.... Still no notification that's it's been refunded back to my account. I may now have to seek legal advice or go to small claims court. Very disappointed and huge regret ordering from this company. Annette
0
Bunty
Verifizierte Bewertung
Wish I could give less than one star
Wish I could give less than one star. This company blatantly break the law. If an online order is cancelled within 14 days of receipt you ARE entitled a to standard delivery charge refund, This is statutory English law. Employees at DP are clearly trained to robotically repeat Refunds Policy - as if that can override English law.
0
Jules Moor
Verifizierte Bewertung
Absolute joke.
The reason I didn't read the reviews earlier (I wish I had!) is that I thought I was dealing with DP and I assumed it would be an easy process (like New Look etc). *After* the order I then get an email from Debenhams...who I tend to completely avoid(!)... confirming the delivery. I then Google to see that Debenhams own DP. Major red flag. I collected the items and the shoes are rubbish quality and the set of bracelets are just junk and the colour nothing like the picture online. Enter my order number on the returns portal and no record. Therefore it won't let me return. Even though the number is accurate. So I create a Debenhams account to see if that helps as I was redirected from my DP account to their portal...nope. I eventually try a different way(through help button as messenger was pointless) and manage to succeed only to find the bracelets can't be returned for hygiene reasons. Earrings yes,but bracelets?!*! So after the cost of delivery and the cost to return and the cost of the bracelets I don't want, it's possibly the worst online shopping experience I've had. Plus it will be interesting to see if I even get a refund as it seems lots on here are still waiting. Not sure how they are allowed to operate. Please don't waste your time and money.
0
Caroline R
Verifizierte Bewertung
Would give zero stars if I could
Would give zero stars if I could. Ordered 4 dresses and paid extra for next day delivery. The next day, 3 dresses I'd ordered turned up, plus one hideous dress I had not ordered. Two of the dresses that did turn up also also smelled, one of perfume and one of BO, as if they had been worn. I contacted Dorothy Perkins to ask them to send out the missing dress. instead they insisted I sent them a photo of the item I hadn't ordered and return that first, before they would agree to send me the dress I had actually ordered and paid for. That was even though the dress came from a different concession, so I would have had to go to all the inconvenience of separately wrapping and posting an item I hadn't even ordered before I could get hold of the one I'd paid for. With all the delays, the dress I had ordered and paid for then went out of stock in my size. But they still refused to refund me! Or refund me for the next day delivery charge, given I still hadn't received all the items I'd ordered a week later! They are arguing they shouldn't pay me anything until I return the item they sent me in error!! And that they won't refund the next day delivery charge because some of my order got there the next day!! I will never ever shop with this bunch of complete incompetents and thieves again. Be aware that they make you send back items to every brand separately and charge you separate amounts for every parcel - a cheap con trick. AVOID! AVOID! AVOID! Think I am going to have to reclaim this from my credit card provider, as they are just refusing to issue me a refund for the item I never received. Just shocking.
0
Setareh Rastegaran moghadam
Verifizierte Bewertung
Disappointed
I used to love Dorothy Perkins, however, my latest order showed that it has gone down hills. I made a purchase for £124.98. Had to return them all, as I was not happy with the fit, first of all, I had to do it in 2 goes, as one item needed to go through a separate seller!! After a long wait, I have received a refund of £86.01, shows £32.99 still in progress, which is still £5.98 less than expected!!! Contacted customer service, I get different responses each time from a different person, hours apart, and none of them are able to resolve my issue
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 71 % der negativen Bewertungen.
GB
Alternativen zu Dorothyperkins
Damenmodengeschäft-Ranking →Häufige Fragen zu Dorothyperkins
Ist Dorothyperkins seriös?
Dorothyperkins erreicht aktuell 2,9 von 5 Sternen aus 1.227 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Dorothyperkins?
Kundinnen und Kunden bewerten Dorothyperkins im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 1.227 Bewertungen. 158 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Dorothyperkins gibt es?
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Dorothyperkins beansprucht?
Nein. Das Profil von Dorothyperkins ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Dorothyperkins hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Dorothyperkins auf Bewertungen?
Dorothyperkins: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Dorothyperkins negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.