Bewertung
1,2
Schlecht · von 5 Sternen
DPDgroup Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
215
107 in den letzten 12 Monaten
Kurierdienst
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (215)
107 in 12 MonatenIhre Stimme
Erfahrung zu DPDgroup schreiben
bjanka marija Blagojevic
Verifizierte Bewertung
It’s a total disaster
It’s a total disaster. The worst delivery service in Croatia. This isn't the first time things like this have happened: delayed packages, inability to pick up the shipment, complications when changing the address or transferring the delivery, an inability to correct an address entered incorrectly by the sender, and a website so slow and confusing that it takes two days just to find what you're looking for. Not once has a delivery with DPD gone smoothly; there are always issues (I’ve had six deliveries with them). Never again. You are the worst.
0
Marcel de Privitellio
Verifizierte Bewertung
Robbed package
Just received my package which was opened, robbed and retaped again within the DPD transport. Just a terrible experience. Croatia. But the robbery could have happened also in Bulgaria.
0
Andrea Gavrilović
Verifizierte Bewertung
1/5 – Extremely disappointing experience with DPDately
Unfortunately, our experience with DPD has been extremely disappointing. Nowhere during the booking process was it clearly stated that the package would not be collected until the payment was visible in DPD’s system, which, according to their information, can take anywhere from 1 to 3 days after payment. Because of this, we decided to pay by card in order to avoid any unnecessary delays. The package was collected the following day, and we were told that delivery to Germany would take 2–3 business days. It has now been 8 days, and the package still has not been delivered. What makes this even more frustrating is that the timely delivery was very important to us because the package was needed for our participation in a trade fair. Due to the delay, the package still hasn’t arrived, and unfortunately, it is now no longer of any use to us. It is completely unacceptable to advertise a 2–3 business day delivery time and then have the shipment still in transit after 8 days, especially when the delivery was time-sensitive. If there is an additional waiting period before a package is collected due to payment processing, this should be clearly stated before customers book and pay for the service. This has been a complete waste of time and money, and a very disappointing customer experience. We definitely cannot rely on DPD for time-sensitive deliveries.
0
Antonija Karakas
Verifizierte Bewertung
I redirected the package to a parcel…
I redirected the package to a parcel locker, but the courier returned it to the sender anyway — absolutely unprofessional. I had to wait a long time to speak to an agent, only to be told that it was their mistake. And apparently, I now have to sort everything out myself because there is nothing more they can do. Absolutely disgraceful!
0
David
Verifizierte Bewertung
Because I live in a flat
Because I live in a flat, I never get delivery on first attempt. Often takes 3 tries and another driver. Of all the delivery companies, this is the most poorly run. Its got to a stage where I ask sellers which courier they use so I can avoid them
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu DPDgroup
Kurierdienst-Ranking →Häufige Fragen zu DPDgroup
Ist DPDgroup seriös?
DPDgroup erreicht aktuell 1,2 von 5 Sternen aus 215 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden DPDgroup?
Kundinnen und Kunden bewerten DPDgroup im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 215 Bewertungen. 107 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu DPDgroup gibt es?
Die bestbewerteten Anbieter in der Branche Kurierdienst sind Yodel by InPost (2,1 von 5), DPD UK (3,5 von 5), PostNord i Danmark (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von DPDgroup beansprucht?
Nein. Das Profil von DPDgroup ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann DPDgroup hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet DPDgroup auf Bewertungen?
DPDgroup: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann DPDgroup negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.