Bewertung
1,5
Mangelhaft · von 5 Sternen
Damenmodengeschäftemail.urbanoutfitters.com
Urban Outfitters Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Damenmodengeschäft
9%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Urban Outfitters schreiben
Brock Haug
Verifizierte Bewertung
Inventory fail
I tried to pre-order an LP from Urban Outfitters in August, the record was meant to ship in October. Days after my order, I got an email stating the order had been cancelled as they were out of stock. I called customer service and was informed that “that happens.” Apparently, Urban Outfitters’ inventory management system can’t track orders against supply fast enough. Unlike systems that existed in the 1990s. I could have ordered that LP from somewhere reputable but went with Urban Outfitters to try to save money on shipping. Wrong move. Now it’s sold out everywhere. I might have been able to get it elsewhere if it didn’t take them days to realize their error. They offered me a $10.00 credit on my next order. I don’t want it. I wouldn’t order water from Urban Outfitters in a drought. I’ll never deal with this sloppy company again and I hope others see this review and act accordingly. Urban Outfitters sells thoughts and prayers. Good luck getting much else from them.
0
Ily Vucurevich
Verifizierte Bewertung
I just want my leopard print jeans😢
I have had a very frustrating experience with urban outfitters. I ordered leopard print jeans about 2 months ago and they sent navy blue ones instead. I got in touch with them and they said I could file a claim online to exchange the pants for the correct ones. I filed for an exchange and it took them over a week to get back to me. When they finally did get back to me they confirmed that a refund would be sent right away, and disregarded my request for an exchange. Then a few weeks ago I went into their store in Calgary and ordered the same leopard print jeans once again. Can you guess where this is going? They sent the same navy blue jeans again instead of the leopard print ones. So today I called customer service and they said all I could do is once again file a claim for an exchange or a refund. I explained that the wrong pair of jeans were sent to me twice, and yet the only compensation they could offer is 20% off my next purchase. Overall they provided absolutely no help and I have had to deal with both wrong orders by myself.
0
Carrie Rocker
Verifizierte Bewertung
Westfield store 25 minus to pay as the…
Westfield store 25 minus to pay as the staff and manager are clueless
0
Jenn
Verifizierte Bewertung
STAY AWAY! DO NOT ORDER FROM THIS COMPANY! SHADY!
So, I finally figured out what this company is doing with orders. When placing an online order, they take your money for certain items they don't actually have in stock, then email you that it's been shipped out. You wait and wait but it doesn't arrive. You track it with the Post Office though the tracking # that UO provides from the label of a package they never shipped out. The Post Office then states that they never received the package. Then YOU have to first, find a way to call them (because the chat feature is useless) and try to get in touch with them to find out what's going . Then you have to deal with a "customer service" rep with a garbage attitude who acts like they're doing you a favor. Then they tell you that you have 2 choices: 1) they will ship out a replacement item to you or 2) they'll refund you the cost of the item. When you tell them that you want a replacement item (in my case it was for a gift to someone), they then tell you that the item is out of stock! Then they won't just credit you for the purchase that they never shipped, you then have to go online and "process a return." So, the customer is doing all the work. I believe they think that customers are not going to want to go through all the trouble. Then you have to wait for them to "investigate your claim." Still waiting on my refund! They have now done this twice to me where they claim that they mailed out the package that never arrives and the Post Office/other carrier never receives from them. I will no longer be shopping here. This is an insufferable experience with a company who doesn't value their customers.
0
Flemming
Verifizierte Bewertung
Første og sidste gang jeg handler på…
Første og sidste gang jeg handler på den side købte et par joggingbukser til min datter online ventede en måned skrev til dem flere gange fik aldrig varerne og fik kun nogen af pengene tilbage havde betalt over 200kr i fragt dem fik jeg ikke snakkede efterfølgende med butikken i København de havde ikke noget med online køb og gøre og ingen hjælp og hente
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Urban Outfitters
Damenmodengeschäft-Ranking →Häufige Fragen zu Urban Outfitters
Ist Urban Outfitters seriös?
Urban Outfitters erreicht aktuell 1,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Urban Outfitters?
Kundinnen und Kunden bewerten Urban Outfitters im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Urban Outfitters gibt es?
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Urban Outfitters beansprucht?
Nein. Das Profil von Urban Outfitters ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Urban Outfitters hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Urban Outfitters auf Bewertungen?
Urban Outfitters: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Urban Outfitters negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.