Bewertung
3,3
Durchschnittlich · von 5 Sternen
Elektrogeräteherstelleren.antelopeaudio.com
Antelope Audio Erfahrungen
3,3von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
95
11 in den letzten 12 Monaten
Elektrogerätehersteller
42%
Anteil 5-Sterne-Bewertungen
Bewertungen (95)
11 in 12 MonatenIhre Stimme
Erfahrung zu Antelope Audio schreiben
DAC
Verifizierte Bewertung
Company to avoid
I'm using digital audio cards and interfaces since 1996 but I never encountered as much problems as with this manufacturer. There are so many times that it stopped my workflow and that I gave up. Since I'm using another OS, my screen from my Synergy starts up and goes completely black without any reason. Today, I wanted to do measurements with ARC X, I implemented time to do this but guess again who spoiled the party! Without any reason, my Synergy doesn't give any outputs anymore, but only inputs are working, so no test signal possible from the ARC and again more than 90 minutes wasted of my life! And my workflow again disrupted of course! I'm forced now to buy a new audio interface and new cables for the outputs. Check the internet, it's not only me. You even have to register to use their audio interface, that's completely crazy! I don't need to use their plugins at all, for what? To have even more issues?
0
Joe Zeitlin
Verifizierte Bewertung
AVOID
If you are a professional, avoid this company like the plague. Constant buzzing on one output, that issue solved, a humming at 48khz, one version wont change to 96khz, noise on random outputs, bugs all over the software which never get solved on updates etc etc etc- support absolutely useless. DO NOT risk your sanity:)
0
Rayan
Verifizierte Bewertung
WORST CUSTOMER SERVICE EVER
I bought a new Discrete 8 Pro. It has a defect on the first 2 HiZ preamps. (There’s a higher noise floor than normal, contains a 500hz tone and is inconsistent throughout both channels. I contacted customer support and got a response fairly quick. We’ve sent about 30 to 50 emails just to get the unit sent out to Bulgaria for repair. Ones it was there, no updates, no contact, nothing. I sent them an email questioning how it was going and he told me it would take about 4 weeks for repair. I waited for weeks and after 4 weeks, they said it was going to take about 4 weeks again. After a lot of emails and asking for updates, out of nothing, they said the unit was repaired and would be sent back to me. After a week, it was still not sent back. So I had to ask wether they we’re going to send it. Then they sent me the track and trace and then it took another week before they actually dropped it off at the parcel point. Then it took another week for delivery. So in total I didn’t have the interface for two months. When I got it back, I tested it and nothing got fixed!! Exactly the same issue persisted and if anything it had some new scratches on the front panel which I couldn’t wipe away. So this really made me mad. I sent them an email again and told them it didn’t got fixed. Then the customer support asked me to tell them AGAIN what the problem is. They asked me to make a video of the problem. After the video, they asked for a recording, after that recording they asked for another recording because they made a mistake with the specs. Now I’m at the point where I have to wait for them to come up with a solution. Customer support said they we’re gonna do some more testing, which I don’t understand because everything is crystal clear. Overall, this is really bad. It takes me so much time and energy. Even writing this review. I just don’t understand how they dare to ask me what the issue is and to make videos and recordings after they had the unit there. This shows they don’t have a system they work with. A good customer support and would send a report after repairing. And if they cannot find the issue, they should ask me for more detailed info while they have the unit there. NOT JUST SENDING IT BACK AND TELL ME EXPLICITLY THAT IT HAS BEEN FIXED!! AT LEAST SAY, WE DIDN’T FIX ANYTHING. I don’t know if I’ll ever buy another Antelope product because this is sad.
0
Ralf Beck
Verifizierte Bewertung
Plugins good, user-friendliness poor
Some plugins are very good. But what I don't accept is that I can only use the plugins with an active internet connection. That's a no-go! You (and others) are partly responsible for users resorting to cracks.
0
Richard Gilbert
Verifizierte Bewertung
I bought a mic that is faulty, poor support
I bought a mic that is faulty. Had a screenshare session with support. They agreed to repair or replace after doing some remote tests. They them sent me an email asking for my details for the job file. I sent them. And they did not reply. I have chased three times now. No reply.
0
Die Akte
ElektrogeräteherstellerHi-Fi-ShopGeschäft für AudiogeräteAnbieter von audiovisueller TechnikMusikgeschäftSoftwareunternehmen
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 7 % der negativen Bewertungen.
Alternativen zu Antelope Audio
Elektrogerätehersteller-Ranking →Häufige Fragen zu Antelope Audio
Ist Antelope Audio seriös?
Antelope Audio erreicht aktuell 3,3 von 5 Sternen aus 95 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Srebarna Str. 14A, 1000 Sofia, BG) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Antelope Audio?
Kundinnen und Kunden bewerten Antelope Audio im Schnitt mit 3,3 von 5 Sternen („Durchschnittlich“) auf Basis von 95 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Wo hat Antelope Audio seinen Sitz?
Antelope Audio hat seinen Sitz in Srebarna Str. 14A, 1000 Sofia, BG. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Antelope Audio gibt es?
Die bestbewerteten Anbieter in der Branche Elektrogerätehersteller sind Yoto (4,7 von 5), Samsung UK (2,0 von 5), Nextbase (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Antelope Audio beansprucht?
Nein. Das Profil von Antelope Audio ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Antelope Audio hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Antelope Audio auf Bewertungen?
Antelope Audio: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Antelope Audio negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.