Bewertung
3,0
Durchschnittlich · von 5 Sternen
Esim 5ber Erfahrungen
3,0von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
38
3 in den letzten 12 Monaten
Unternehmen
42%
Anteil 5-Sterne-Bewertungen
Bewertungen (38)
3 in 12 MonatenIhre Stimme
Erfahrung zu Esim 5ber schreiben
Jug Jones
Verifizierte Bewertung
Customer service
Customer service - I am not sure if it exists. Tried reaching out to them regarding their app. Always says system busy. Cannot login. Now, i can't use their product. Useless.
0
maczeta
Verifizierte Bewertung
System busy
System busy, please try later. Cant even get @ verfication code
0
Roos LP
Verifizierte Bewertung
eSIM.me Card doesn't seem to work in Russia, despite promise to do so
On October 16th, I ordered an eSIM.me Card | SINGLE 2 for €42.23. I purchased the following internet credit on the eSIM marketplace: eSIM Local | API50-S | 155789 | RUS | 15 Days Pass | FUP-500 for €37.70. Unfortunately, this package didn't work: I didn't have internet access a single day during my 14-day trip in Russia. And because I couldn't make calls (meaning I could only make regular calls, which cost a lot of money), I always had to wait until the evening at the hotel before I could email customer service, because I only had internet in the hotel due to the hotel wifi. During the first week, I did receive occasional replies from te customer service, although it sometimes took a while. These replies were likely sent by different employees because they constantly contained different recommendations and I kept having to change new settings. Finally, on November 1st, I received a reply stating that I hadn't needed to change anything and asking me to reset everything to the original settings. Because of the many changes I'd initially had to make based on their advice, I couldn't immediately recall them. I then replied, stating that I had made several changes to the settings precisely on the advice of customer service. I included screenshots of all the current settings and the eSIMme app. In this email, I also stated that I was very disappointed with this product because it doesn't work and that I apparently haven't received adequate assistance yet, as the product hasn't worked even once. I also asked what the next steps would be: whether I had bought everything for nothing, whether I could save the internet credit for a future trip, or whether I was eligible for a refund. Finally, I indicated that I would be very grateful for any further assistance regarding a possible solution. I sent this email on November 3rd, but I never received a reply. I was in Russia until November 9th, and the eSIM.me internet didn't work for a single day during those 14 days. I therefore warn anyone who thinks this is a good solution for a trip to Russia: it does NOT work there. But what I find most disturbing is that they never replied to my email on November 3rd, even though they stated that this product included support, and they simply left me without internet access. I find that extremely disappointing and unprofessional. Because even if they did think it was my deductible or my fault, they could at least have responded and indicated that, as far as they're concerned, they've done enough to help me and there's nothing more they can do. That would at least have been fair.
0
Leopold Hamulczyk
Verifizierte Bewertung
Great product, no issues
Works as expected. Needs to be in SIM slot 1 on my phone to install an eSIM, but works in both slots for usage. No issues. It used to not be recognised if that SIM slot was disabled, needing to be removed and reinserted, but now doesn't do that (perhaps a phone upgrade changed things). All up, A great product. My only gripe is that some providers don't give you a QR code but expect you to download their app to install their eSIM. With those, 5ber doesn't work. But other than that, it does what it claims. Highly recommended if your phone doesn't do eSIM.
0
Harvey
Verifizierte Bewertung
avoid, doesn't work
bought this for use with our OnePlus phone, tried many times but cannot access their site. ad far as I can see this is a scam
0
Die Akte
CN
Häufige Fragen zu Esim 5ber
Ist Esim 5ber seriös?
Esim 5ber erreicht aktuell 3,0 von 5 Sternen aus 38 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: CN. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Esim 5ber?
Kundinnen und Kunden bewerten Esim 5ber im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 38 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Esim 5ber beansprucht?
Nein. Das Profil von Esim 5ber ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Esim 5ber hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Esim 5ber auf Bewertungen?
Esim 5ber lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Esim 5ber negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.