Bewertung
2,1
Mangelhaft · von 5 Sternen
Expedia Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.933
503 in den letzten 12 Monaten
Reise-Aggregator
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.933)
503 in 12 MonatenIhre Stimme
Erfahrung zu Expedia schreiben
Sandy monro
Verifizierte Bewertung
takes money but booking doesn't go through
tried to book flights. told me credit card details were incorrect (they were not!) but still managed to put through part of the payment to one of the airlines despite booking failing. Fortunately it went into pending and dropped off after a couple of days. The help Bot was useless
0
Melanie Howe
Verifizierte Bewertung
DO NOT BOOK CAR HIRE THROUGH THIS…
DO NOT BOOK CAR HIRE THROUGH THIS COMPANY!!!! The prices quoted as all inclusive bear no resemblance to what you will later be charged by the rental company. We pre-paid in full for our reservation (or so we thought) and were then charged nearly double the rental charge back to the card provided for the security deposit, including for fuel when the vehicle was returned fully refueled. Will never book anything with Expedia again! No help in resolving the situation whatsoever. Have never experienced this issue on booking car hire with other intermediary companies on many trips to the US. Spend your money elsewhere folks!
0
Jo Inkster
Verifizierte Bewertung
Left without accommodation
Dreadful. Turned up at the hotel only to find they had no record of the booking and they were full. Our guests were left to find alternative accommodation after a long day of travel and business. No explanation from Expedia. Awful
0
Alex Levy
Verifizierte Bewertung
Expedia do business with scammers
I booked a hotel room through Expedia. They then passed on my credit card details to some fraudulent scammers called FansCubNow, who promise enhanced discounts, one assumed for hotels. When you click on the link it automatically signs you up to a $25 a month subscription OF which you have no knowledge, until weeks later you see it on your credit card statement. FansClubNow only discount on sporting events and goods, neither of which interest me. A quick Google shows: Common Concerns and Complaints Unintentional Sign-Ups: Many users report noticing unexpected recurring charges on their bank or debit card statements without realizing they opted into a paid subscription. Customer Support: Complaints on platforms like highlight difficulties with canceling or securing refunds for unwanted monthly fees. What on earth are Expedia doing, having business with a company like that??? It has taken me about an hour to challenge the unwanted transaction with my credit card company, and I've had to cancel the card to ensure the scum at FansClubNow don't use it again. I am utterly DISGUSTED.
0
Abbas Jawad
Verifizierte Bewertung
A deeply frustrating and unacceptable…
A deeply frustrating and unacceptable experience with Expedia. British Airways cancelled my original booking and confirmed a refund of £1,346.58. I then spent weeks trying to understand why the money had not reached me, including contacting British Airways and my bank. I eventually discovered that Expedia had used the refunded funds in connection with a completely separate flight booking that I had never requested, authorised or even known about. Only after I contacted Expedia on 12 August was that booking cancelled. Expedia then confirmed in writing that £1,306.28 would be refunded to my original payment method within 7–10 business days. That period passed without the refund reaching me. I had to repeatedly contact Expedia, explain the same situation again and again, deal with contradictory information, unusable telephone numbers, and spend a significant amount of time chasing money that should never have been used in this way in the first place. Eventually, after further escalation and a phone call on 26 August, Expedia finally processed the £1,306.28 refund. However, they refused to offer any compensation despite the unauthorised booking, the prolonged delay, the stress caused, and the considerable amount of time I had to spend pursuing this matter. The most disturbing part of this experience is not simply the delay. It is that my refunded money was used for another flight booking without my knowledge or authorisation. For a major international travel company, this level of handling is extremely concerning. Very poor customer service, very poor internal controls, and an exhausting experience from beginning to end. I would strongly advise customers to monitor refunds carefully and keep written evidence of every communication.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 23 % der negativen Bewertungen.
Alternativen zu Expedia
Reise-Aggregator-Ranking →Häufige Fragen zu Expedia
Ist Expedia seriös?
Expedia erreicht aktuell 2,1 von 5 Sternen aus 1.933 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Expedia?
Kundinnen und Kunden bewerten Expedia im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 1.933 Bewertungen. 503 davon stammen aus den letzten 12 Monaten.
Wo hat Expedia seinen Sitz?
Expedia hat seinen Sitz in London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Expedia gibt es?
Die bestbewerteten Anbieter in der Branche Reise-Aggregator sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Expedia (1,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Expedia beansprucht?
Nein. Das Profil von Expedia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Expedia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Expedia auf Bewertungen?
Expedia: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Expedia negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.