Bewertung
1,3
Schlecht · von 5 Sternen
Fluggesellschaftflights.flytap.com
TAP Air Portugal Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
360
54 in den letzten 12 Monaten
Fluggesellschaft
9%
Anteil 5-Sterne-Bewertungen
Bewertungen (360)
54 in 12 MonatenIhre Stimme
Erfahrung zu TAP Air Portugal schreiben
Mehdi Zanoune
Verifizierte Bewertung
Compagnie à fuir
Compagnie à fuir, te prends ta valise cabine pour la mettre en soute à la tête du client juste pour prévoir de la place c'est n'importe quoi... Et même pas une bouteille d'eau à bord c'est la honte. Plus jamais nous prendrons cette compagnie!!!
0
Maia Dykstra
Verifizierte Bewertung
The worst scam is a legal scam
The worst scam is a legal scam. Air Portugal canceled every connecting leg of my travel over 2 days, likely because the flights were not very full. Because they did this immediately before the 14 day cutoff for compensation in the EU, they have not had to take any accountability. When I did contact them, I recieved an unhelpful automated response. I have heard those that do get in contact are given the run around even for legally supported refunds. This company is dodgy and does not give a rats about their customers. I am out hundreds of euros as a result. Book with literally anyone else.
0
Lasse Rabæk Poulsen
Verifizierte Bewertung
Both the flights I booked through TAP…
Both the flights I booked through TAP Air Portugal were cancelled just 14 days before departure. I tried to contact them but the support staff is practically none existant. Now I possibly can't make my connecting flight because of how badly run this company is
0
Jhon Henry
Verifizierte Bewertung
Come contattare TAP Portugal in Italia?
Recentemente avevo bisogno di contattare TAP Air Portugal in Italia per alcune informazioni sul mio volo. Cercando su Google ho trovato molti numeri diversi e questo mi ha creato parecchia confusione, perché non riuscivo a capire quale fosse quello corretto. Dopo diversi tentativi ho trovato il numero +39 02 8736 8973 e, nella mia esperienza, mi ha aiutato a mettermi in contatto direttamente con il servizio clienti TAP Air Portugal. L’attesa non è stata lunga e sono riuscito a parlare con un operatore che mi ha fornito assistenza per la mia prenotazione e per le informazioni di viaggio di cui avevo bisogno. Anche se l’esperienza complessiva con TAP Air Portugal non è stata perfetta, devo riconoscere che il supporto clienti è stato rapido e disponibile. Se anche voi siete confusi dai tanti numeri presenti online e vi state chiedendo come parlare con TAP Air Portugal, il numero +39 02 8736 8973 è quello che ha funzionato per me per contattare direttamente l’assistenza clienti in Italia.
0
kemi bolarin
Verifizierte Bewertung
TAP AIRPORTUGAL - PAID FOR EXIT ROW SEATS. ENDED UP FACING POLICE.
PAID FOR EXIT ROW SEATS. ENDED UP FACING POLICE. 📍 Flight: TAP Air Portugal TP1335 (London Heathrow to Lisbon) and TP1547 (Lisbon to Sal, Cape Verde) 📅 Date of Travel: 23 May 2026 🎫 Booking Reference: Y2SNVA What should have been a routine journey from London Heathrow to Sal turned into one of the most distressing travel experiences I've ever had. Months before departure, we paid €297.60 for exit row seats across all 4 flight sectors because my husband is 6'9" & requires the additional legroom for comfort & safety. TAP Air Portugal confirmed the seats & accepted payment. Nightmare started from Heathrow to Lisbon and onward to Sal, the seats we paid for were repeatedly changed, despite multiple assurances that the issue had been resolved. We encountered misinformation, dismissive staff, hostility from crew members, and a complete lack of accountability. What was most shocking was how a simple customer service issue escalated: ❌ Paid seats repeatedly removed ❌ Conflicting information from TAP staff ❌ Dismissive & confrontational treatment ❌ False accusations regarding seat allocation & photography ❌ Public allegations of disruptive behaviour ❌ Police waiting at arrival following false allegation report that we strongly dispute No passenger should be treated as a problem simply for requesting the service they paid for. The issue was never just about a seat. It became a matter of customer rights, dignity, accountability & professional conduct. No response from TAP Air formal complaint notice issued to them requesting a full investigation into the events of 23 May 2026 on flights TP1335 and TP1547. No response TAP Air Portugal needs to be accountable for 1. Not delivering service that was paid for 2. False allegation & false arrest
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu TAP Air Portugal
Fluggesellschaft-Ranking →Häufige Fragen zu TAP Air Portugal
Ist TAP Air Portugal seriös?
TAP Air Portugal erreicht aktuell 1,3 von 5 Sternen aus 360 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden TAP Air Portugal?
Kundinnen und Kunden bewerten TAP Air Portugal im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 360 Bewertungen. 54 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu TAP Air Portugal gibt es?
Die bestbewerteten Anbieter in der Branche Fluggesellschaft sind TUI (4,3 von 5), JET2 (3,7 von 5), easyJet (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von TAP Air Portugal beansprucht?
Nein. Das Profil von TAP Air Portugal ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann TAP Air Portugal hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet TAP Air Portugal auf Bewertungen?
TAP Air Portugal: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann TAP Air Portugal negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.