Bewertung
2,5
Durchschnittlich · von 5 Sternen
2,5von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
8 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sirius
They never shipped my Ocarina nor do they respond to emails or whatsapp. I had to open up a paypal dispute for item not received, once I did that, they quickly created a tracking number and sent confirmation to me that they shipped order. However, multiple days went by and the status on the order stayed the same, they never delivered anything to the post office. Paypal finally closed the case in my favor and I got my money back. Overall, huge waste of time, I suspect they don't actually have the instruments in stock otherwise I don't understand their behaviour.
Pete Evanson
Having placed my order late mid March, I’m still waiting and it now approaching May. This was ordered for a 70th birthday gift which has long past. The tracking information seems to bare no relation to the actual whereabouts of my flute. Highly disappointed.
Harry
Product took quite a while to arrive, and it unfortunately arrived broken. But upon contacting the service, they replaced the product with a functional one as quickly as possible, and it is of genuine high quality. Mistakes happen, but how companies correct them is most important.
Marco Krop
After reading all the bad reviews I was a little worried, so I contacted the owner of the company. As far as I can say I got a very friendly answer. He explained to me, that he is recovering from illness. I got my Shakuhachi a few days later and I am very pleased to play this instrument from now .
Laura Milu
Honestly one of the worst experiences I've had buying online. I already expected the flute to be shipped later than promised ("within 24 hours" - sure) due to the reviews here. But after nine days with no info at all even when I contacted them, I got a bit worried that maybe the item wasn't in stock at all (as it was sold out at the manufacturer's website). I finally threatened to contact my bank for a refund, and the flute was shipped on the same day. So I assume it was available the entire time and it would have been possible to ship it in time, they just didn't care to. There still was no reply, and of course no apology, I just received the shipping notification. No effort went into packaging, it was just the loose flute box in the parcel. They forgot to send the second item I ordered, and I was at this point too fed up to even contact them about it because I "only" lost 5€ - at least the flute arrived. All in all, I feel like the owners of this shop just don't care - about anything. They don't care about polite messages, they don't care about desparate ones, they don't care about bad reviews, they don't care to tell the truth on their website, they don't care to put any effort into shipping, let alone maybe making buying an instrument the nice experience it should be. They don't care about their costumers. Not at all what I would expect when buying from a small business in a niche market, who are usually a bit more passionate about what they sell... Next time, I'd rather buy from the UK and pay for the expensive shipping.
Typische Antwortzeit unter 24 Stunden.
Für Fluteshop liegen bisher 15 öffentliche Bewertungen vor (2,5 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: NL, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Nein. Das Profil von Fluteshop ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Fluteshop hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Fluteshop: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.