Bewertung
3,3
Durchschnittlich · von 5 Sternen
Abenteuersportartenfreediveacademy.com
3,3von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Abenteuersportarten
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Floria
I tried posting my review several times, but it never gets published, so I’m trying to let people know about how these people do business! I booked a 1-week package ($890) after seeing their website advertising SSI training, accommodation, activities, and a Filipino instructor, which was the main reason I chose this academy. From arrival, things already felt off. I was picked up in a car full of animal hair. At check-in, I wasn’t properly informed about anything and was placed in a bungalow next to the social area even though quieter ones were free but “not ready” The next day, I was shocked to find out my instructor was Italian, not Filipino. When I asked about the SSI course and the Filipino instructor, I was told it was actually AIDA and that only foreign instructors were teaching. Staff themselves seemed to not know what to tell me. Over the next two days, the training felt rushed. On my third day, I was told to go anyway to “stick with the schedule” even if I said I wanted to rest and continue another day. After training, I was told: “You didn’t pass the requirements. If you want to try again, you need to book more sessions.” When I asked again about the SSI training, the owner lady yelled from the sofa “This is AIDA, not SSI! You need to book more sessions!” After all these I requested a partial refund for the unused days of my package because I felt what I received did not match what had been advertised. My request was refused. I was offered extra sessions if I gave up my tours instead. The atmosphere became extremely uncomfortable and I decided to leave early, at my own expense. Only then was I told that I should have requested a Filipino instructor and SSI training before arriving. Why would I need to request something that was already advertised and I paid for? The owner later tried to blame me personally instead of addressing my concerns and told me I could call whoever I wanted, but nothing would change. Overall, the experience was completely different from what was shown online and it ended up ruining my entire trip. Please do your own research before booking and be mindful of tricks, they don’t do bank transfers only wise, so you have no power in making any complaints to anyone except the owner itself that refuses anything because they strictly do this for getting money. What you pay is not worth it, their prices are almost triple than what you normally find on this island and what they are offering is not worth the price in a million years! For reply to the response: I didn’t receive any aida documents before, I had no idea about what u claim u sent, and I asked about ssi and Filipino right away the Italian aida instructor came in. And our emails are proof of how things went, freedive academy owner just responded highly unprofessional each time!
Alice
In LOVE with my wetsuit - fits perfectly and it’s such a beautiful colour! Thank you so much for your fast communication, delivery and friendly customer service - will be recommending you to all my freediving friends:)
Ashley
I bought two custom made Bestdive wetsuits from the academy and couldn't be happier with the transaction. Easy communication. Quick responses to question. Will order again. Highly recommended. Thank you team
Katrin Pohlmann
Zunächst wurde die bestellte Ware ewig nicht verschickt, erst nach mehrmaligen Nachfragen. Dann kam die Ware defekt an. Dieses wurde dann abgestritten und mir vorgeworfen, ich wolle betrügen und Geld haben. Nach Einschalten von Paypal kam dann das vergiftete und unverschämte „Angebot‘, die kaputte Ware auf meine Kosten zurück auf die Philippinen zu schicken, um den den Kaufpreis zurück zu erhalten. Ich kann nur vor dieser unseriösen Firma warnen, Finger weg! Habe es schließlich auf meine Kosten reparieren lassen…
Typische Antwortzeit über einer Woche. Beantwortet 100 % der negativen Bewertungen.
Für Freedive Academy Panglao liegen bisher 4 öffentliche Bewertungen vor (3,3 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Napaling Drive, Purok 4, Tangnan, 6340 Panglao, PH) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Freedive Academy Panglao hat seinen Sitz in Napaling Drive, Purok 4, Tangnan, 6340 Panglao, PH. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Abenteuersportarten sind Go Ape (3,5 von 5), Jochen Schweizer GmbH (3,8 von 5), ANWB Webwinkel (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Freedive Academy Panglao ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Freedive Academy Panglao hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Freedive Academy Panglao: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.