Bewertung
2,7
Durchschnittlich · von 5 Sternen
Sonnenbrillengeschäftgarrettleight.com
2,7von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Sonnenbrillengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Tal Shmuely
Such a terrible customer experience. They canceled my order because it was suspected as “fraud”. Now they holding my funds and asking me to reorder if I want to get the product, and to hopd me some more funds. The company didn’t take responsibility on the false positive incident and said they can’t offer anything to help here. It’s ridiculous.
karl Gehlen
Habe eine Brille von Garrett light gekauft, diese war nach 3/4 Jahr über der Nase beim putzen durch gebrochen. Sie wurde zwar auf Garantie ersetzt aber jetzt, nach knapp 2 Jahren wieder an der selben Stelle gebrochen. Beide Male wurde kein Druck ausgeübt. Werde nie wieder von dieser Marke kaufen.
Simon
I bought an extremely expensive pair of Mr Leight titanium glasses. The brand seems to pride themselves on build quality but they had the worst durability of any glasses I've owned. Within months the legs loosened and they fold back on themselves, tightening the screws only improves this for a brief period of time before it starts happening again. One of the legs snapped off within 18 months of ownership, which was about 1/3 of the price of the frames to replace. Now after 24 months the frame has completely snapped on the other side, meaning I had to tape my glasses together to drive home. A very expensive mistake; these are fashion glasses for wealthy people, they have no durability whatsoever.
Niki Thunderstorm
This company sold me a pair of faulty frames of terrible quality that broke within a month from regular use. The temples became loose and the plastic around the frame started to loosen so I contacted customer service who told me to take them to a local store to have them repaired at their expense…HOWEVER they could NOT be repaired according to several opticians because the screws and nuts keep falling out of the poor quality product, so I contacted customer service again but they are refusing to give me a full refund or a new pair of frames including shipment which they are obliged to by EU law. They also ask you for credit card details over insecure email and are not treating your data in accordance with EU GDPR law. My manager and I have wasted an incredible amount of hours arguing with these people to make them follow basic consumer rights laws but they simply don’t care and we are now looking into turning this case over to the authorities.
Stefan
The Garrettleight Customer Service Team makes your experience unforgettable! I was looking for the newest x Parks Project glasses and found out that they are hard to get. After contacting the US Team via the Website Chat I got redirected to the lovely Service Associate Stefanie who contacted me directly and took ownership of my request! She was incredibly helpful and tried everything to get me those glasses! I felt very good and knew that she will find the glasses for me. After no time she found the best way for me to get my new sunglasses! Amazing experience I have never experienced on such a high level from any other company! Keep up the good work! Ps: I apologise for fellow shoppers on their behalf- which can not choose sunglasses that don’t slip from their faces:)
Typische Antwortzeit unter 24 Stunden.
Für Garrettleight liegen bisher 6 öffentliche Bewertungen vor (2,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Sonnenbrillengeschäft sind Vision Express (4,7 von 5), Bershka (2,9 von 5), GlassesUSA (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Garrettleight ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Garrettleight hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Garrettleight: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.