Bewertung
4,3
Gut · von 5 Sternen
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Möbelgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Janet Graham
I called GetSafe because it was time to do a test of my system. Navi, the representative from GetSafe to whom I spoke, stepped me through the testing of each of my devices. She determined that one of my devices needed to have the batteries replaced and explained how to get the back off of the device to replace the batteries. Navi was extremely helpful and knowledgeable. I have always been impressed with GetSafe whenever I have called them.
Philip
I really appreciated the call from Navi in customer service. She suggested a better location for the base unit, then worked patiently with me from beginning to end until all the medical alert devices had been successfully tested. She also walked me through changing the batteries in one of the units. Before the call was finished, she made sure the call list was updated accurately and verified the location of the emergency medical information. It was a very thorough phone call, and I appreciated her clarity. She was a pleasure to work with.
Matt K
Roy was our service rep and he was extremely helpful and efficient, We have been pleased with the GetSafe service from the start.
dmension
We spoke with Navi on two separate calls. One call was made to resolve some simple technical questions. The other call was to order two more emergency buttons. Navi was professional, polite, friendly, knowledgeable, and resolved all issues. Great service!
Araz Mehrvar
When I was still a client, GetSafe usually replied within a few days. But after I ended my contract and urgently needed my Schadenspiegel for a new insurance, they completely ignored me. I emailed them on 1st of August 2025, again on the 7th, and even contacted them through the app — no response for over three weeks. Only after I set a strict deadline and threatened to escalate the matter to BaFin did they finally reply on the 22nd of August 2025. The message came with emojis and excuses about “high workload,” which is no justification for leaving a customer in limbo for that long. Unprofessional, unreliable, and disappointing. If you value timely and serious customer service, look elsewhere. This lack of professionalism and disregard for the customer’s time was ultimately the reason why I left GetSafe. And this experience confirmed to me that leaving them was not the wrong choice.
Typische Antwortzeit unter 7 Tagen.
GetSafe Medical Alert (USA) erreicht aktuell 4,3 von 5 Sternen aus 56 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (1140 Galaxy Way Ste 150, 94520 Concord, CA, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten GetSafe Medical Alert (USA) im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 56 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
GetSafe Medical Alert (USA) hat seinen Sitz in 1140 Galaxy Way Ste 150, 94520 Concord, CA, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Möbelgeschäft sind poltronesofà (4,1 von 5), Next (4,2 von 5), Sklum (3,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von GetSafe Medical Alert (USA) ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann GetSafe Medical Alert (USA) hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
GetSafe Medical Alert (USA): Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.